TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good stuff Someone did it for me. I’m dumb but I had to fix something and it was easy
Date published: 2021-07-02
Rated 3 out of 5 by from Something wrong with Turbo Tax its charging more a Turbo Tax is wrong and not allowing my AGI to be expected and appears my AGI is correct. I checked my transcript and it is correct some its appears to be Turbotax
Date published: 2021-07-02
Rated 5 out of 5 by from Simple and easy Once I had the information needed, it was easy to file for my return but I was a bit annoyed not to be informed about this step until after most others had their refunds.
Date published: 2021-07-02
Rated 4 out of 5 by from Still not perfect Pretty good, but still hard to search for and find special situations like the sale of a rental property or an IRA conversion.
Date published: 2021-07-02
Rated 4 out of 5 by from good enough Good enough. Very Simple and straight forward. Still, many of the things I would expect as part of good service and for customer assuredness they charge for.
Date published: 2021-07-02
Rated 4 out of 5 by from Susan (CPA) is awesome TurboTax expert Susan is absolutely amazing. Apparently she is part of the full service team - can't recommend enough.Turbotax automatic plugins have a great user interface but can make things more complicated vs doing yourself if you have a complex investment portfolio (use multi-leg option strategies, etc)
Date published: 2021-07-02
Rated 5 out of 5 by from Turbo tax is very good and helpful. I love it. It was awesome, it help me step by step. I will be filing with turbo tax and I will be telling family and others about my great experience.
Date published: 2021-07-02
Rated 1 out of 5 by from TURBO tax is a tax coaching program Do not look for someone to do your taxes with Turnbo Tax Premium Live service. You will need to learn all the details and be coached thru the numbers that you have taken record of all year and provided. I had to take time every morning before work to be told what I needed to do next, rather than the work being completed by the service you are paying .
Date published: 2021-07-02
Rated 4 out of 5 by from Generally Works The main part of TurboTax works great. When entering K1's from an LLC, the entry is confusing, because in my case there are 4 K1 forms: 2 for me (ordinary income, and rental income) and 2 for my wife (ordinary income and rental income). It is very confusing to know which form you are working on, especially when review is happening because it takes you to the middle of some form, and you have no idea which one of the 4 forms you are on. Total deductions need to be split 4 ways. There needs to be some way to have a simple label on each form to identify which one of the 4 forms it is. The other confusing thing is trying to find information from previous forms to enter into the QBI pages. There is no line by line help to find the source of the information from previous TurboTax forms - it is really a guessing game to try to find what information is needed,
Date published: 2021-07-02
Rated 5 out of 5 by from Turbo Tax is a Simple, Quick, & Effortless. Turbo Tax Online Service was easy and quick to use.
Date published: 2021-07-02
All TurboTax® Offerings Reviews - Page 1835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good stuff Someone did it for me. I’m dumb but I had to fix something and it was easy
Date published: 2021-07-02
Rated 3 out of 5 by from Something wrong with Turbo Tax its charging more a Turbo Tax is wrong and not allowing my AGI to be expected and appears my AGI is correct. I checked my transcript and it is correct some its appears to be Turbotax
Date published: 2021-07-02
Rated 5 out of 5 by from Simple and easy Once I had the information needed, it was easy to file for my return but I was a bit annoyed not to be informed about this step until after most others had their refunds.
Date published: 2021-07-02
Rated 4 out of 5 by from Still not perfect Pretty good, but still hard to search for and find special situations like the sale of a rental property or an IRA conversion.
Date published: 2021-07-02
Rated 4 out of 5 by from good enough Good enough. Very Simple and straight forward. Still, many of the things I would expect as part of good service and for customer assuredness they charge for.
Date published: 2021-07-02
Rated 4 out of 5 by from Susan (CPA) is awesome TurboTax expert Susan is absolutely amazing. Apparently she is part of the full service team - can't recommend enough.Turbotax automatic plugins have a great user interface but can make things more complicated vs doing yourself if you have a complex investment portfolio (use multi-leg option strategies, etc)
Date published: 2021-07-02
Rated 5 out of 5 by from Turbo tax is very good and helpful. I love it. It was awesome, it help me step by step. I will be filing with turbo tax and I will be telling family and others about my great experience.
Date published: 2021-07-02
Rated 1 out of 5 by from TURBO tax is a tax coaching program Do not look for someone to do your taxes with Turnbo Tax Premium Live service. You will need to learn all the details and be coached thru the numbers that you have taken record of all year and provided. I had to take time every morning before work to be told what I needed to do next, rather than the work being completed by the service you are paying .
Date published: 2021-07-02
Rated 4 out of 5 by from Generally Works The main part of TurboTax works great. When entering K1's from an LLC, the entry is confusing, because in my case there are 4 K1 forms: 2 for me (ordinary income, and rental income) and 2 for my wife (ordinary income and rental income). It is very confusing to know which form you are working on, especially when review is happening because it takes you to the middle of some form, and you have no idea which one of the 4 forms you are on. Total deductions need to be split 4 ways. There needs to be some way to have a simple label on each form to identify which one of the 4 forms it is. The other confusing thing is trying to find information from previous forms to enter into the QBI pages. There is no line by line help to find the source of the information from previous TurboTax forms - it is really a guessing game to try to find what information is needed,
Date published: 2021-07-02
Rated 5 out of 5 by from Turbo Tax is a Simple, Quick, & Effortless. Turbo Tax Online Service was easy and quick to use.
Date published: 2021-07-02
All TurboTax® Offerings Reviews - Page 1835