TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Expert and Courteous help when you need it. Very good response for support. Friendly and Knowledgeable
Date published: 2022-04-13
Rated 5 out of 5 by from I regret not doing this on my own before!!! My tech was a 20 out of 10!!! Very fast and knowledgeable beyond perfect!!!
Date published: 2022-04-13
Rated 2 out of 5 by from Unreliable system for saving previous years taxes I have been using Turbo tax for 8 years and when I went to do my taxes for 2021, they cannot find my 2019 or 2020 taxes. I had to start over even though I only had one user ID, they could not find my documents for the past two years. I had to get the IRS to send me my tax docs in order to complete this years taxes, their cloud or server is unreliable.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes it easy and simple for anyone to file their own taxes at home
Date published: 2022-04-13
Rated 5 out of 5 by from Getting Better each year More thorough less bugs. Previous additions left you guessing in some areas...liked the ability to ask questions in areas I was less sure of....
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Filing Process and User-Friendly Program Turbo Tax was easy to maneuver. I was able to file my Federal and State tax returns from my home computer. After I filled in all the information, Turbo Tax reviewed my return before e-filing.
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax Long time user and completely satisfied with the product
Date published: 2022-04-13
Rated 3 out of 5 by from good a little harder to use this year than last year, but would still recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Good but very costly to use I used turbo tax last year but your system said that I did not file with turbo tax last year. Also I was suppose to get 15.00 off as I am a truist bank holder but it was not applied. It cost me almost half off my return to pay for this service that was free in the past, It is getting expensive. But it works and you need to do your taxes!!!!
Date published: 2022-04-13
Rated 2 out of 5 by from turbotax was not so awesome this year. took on a draw on my annuity prior to the pandemic and wasn't able to file on my own because the online portal didn't have the updated pandemic tax codes. felt like i was forced to use their expert service and the turbotax app on my phone was faulty and i couldn't see my messages in a timely fashion (and sometimes not at all). wasn't really happy with the service i got and felt like i had to pay a couple hundred dollars out of pocket.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Expert and Courteous help when you need it. Very good response for support. Friendly and Knowledgeable
Date published: 2022-04-13
Rated 5 out of 5 by from I regret not doing this on my own before!!! My tech was a 20 out of 10!!! Very fast and knowledgeable beyond perfect!!!
Date published: 2022-04-13
Rated 2 out of 5 by from Unreliable system for saving previous years taxes I have been using Turbo tax for 8 years and when I went to do my taxes for 2021, they cannot find my 2019 or 2020 taxes. I had to start over even though I only had one user ID, they could not find my documents for the past two years. I had to get the IRS to send me my tax docs in order to complete this years taxes, their cloud or server is unreliable.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes it easy and simple for anyone to file their own taxes at home
Date published: 2022-04-13
Rated 5 out of 5 by from Getting Better each year More thorough less bugs. Previous additions left you guessing in some areas...liked the ability to ask questions in areas I was less sure of....
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Filing Process and User-Friendly Program Turbo Tax was easy to maneuver. I was able to file my Federal and State tax returns from my home computer. After I filled in all the information, Turbo Tax reviewed my return before e-filing.
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax Long time user and completely satisfied with the product
Date published: 2022-04-13
Rated 3 out of 5 by from good a little harder to use this year than last year, but would still recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Good but very costly to use I used turbo tax last year but your system said that I did not file with turbo tax last year. Also I was suppose to get 15.00 off as I am a truist bank holder but it was not applied. It cost me almost half off my return to pay for this service that was free in the past, It is getting expensive. But it works and you need to do your taxes!!!!
Date published: 2022-04-13
Rated 2 out of 5 by from turbotax was not so awesome this year. took on a draw on my annuity prior to the pandemic and wasn't able to file on my own because the online portal didn't have the updated pandemic tax codes. felt like i was forced to use their expert service and the turbotax app on my phone was faulty and i couldn't see my messages in a timely fashion (and sometimes not at all). wasn't really happy with the service i got and felt like i had to pay a couple hundred dollars out of pocket.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1835