TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Meh Turbo tax is good for ultra simple preparations. However, as things get more complex, Turbo Tax's questions and explanations get poorer and poorer, presumably with the goal of users getting exasperated and agreeing to pay more to upgrade. It worked, and I paid for live help, but the Turbo Tax expert couldn't figure it out either.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and follow through the program. It has a great help feature which is very understandable.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax saved my bacon year after year!!!!!!! TurboTax takes the mystery out of the maze of tax rules. Its use of questions to help guide you through the tangle mess takes the anxiety out tax season.
Date published: 2022-04-15
Rated 5 out of 5 by from Love turbo tax Patricia was a big help she worked with me until we were able to get m income figured out.
Date published: 2022-04-15
Rated 5 out of 5 by from What I expected after using TT for many years Only problem was that I needed to change the fact that I received my 3rd stimulus check, took 7 Google searches to fix it.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! This is my third year using turbo tax and I find it easy to use and very efficient.
Date published: 2022-04-15
Rated 3 out of 5 by from Little help Very little help when you get stuck. You can't use Windows shortcuts
Date published: 2022-04-15
Rated 5 out of 5 by from Could not have completed my return with out it. They were very quick to call when I need help. They were knowable and helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from Never Gets Easier We have complicated taxes. I get confused and turbo tax sends me down different tracks sometimes. We have K-1 worksheets and there's no real help understanding what exactly we need to enter.
Date published: 2022-04-15
Rated 1 out of 5 by from Love using Turbo Tax It was very simple to use. Answered all questions for me.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meh Turbo tax is good for ultra simple preparations. However, as things get more complex, Turbo Tax's questions and explanations get poorer and poorer, presumably with the goal of users getting exasperated and agreeing to pay more to upgrade. It worked, and I paid for live help, but the Turbo Tax expert couldn't figure it out either.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and follow through the program. It has a great help feature which is very understandable.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax saved my bacon year after year!!!!!!! TurboTax takes the mystery out of the maze of tax rules. Its use of questions to help guide you through the tangle mess takes the anxiety out tax season.
Date published: 2022-04-15
Rated 5 out of 5 by from Love turbo tax Patricia was a big help she worked with me until we were able to get m income figured out.
Date published: 2022-04-15
Rated 5 out of 5 by from What I expected after using TT for many years Only problem was that I needed to change the fact that I received my 3rd stimulus check, took 7 Google searches to fix it.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! This is my third year using turbo tax and I find it easy to use and very efficient.
Date published: 2022-04-15
Rated 3 out of 5 by from Little help Very little help when you get stuck. You can't use Windows shortcuts
Date published: 2022-04-15
Rated 5 out of 5 by from Could not have completed my return with out it. They were very quick to call when I need help. They were knowable and helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from Never Gets Easier We have complicated taxes. I get confused and turbo tax sends me down different tracks sometimes. We have K-1 worksheets and there's no real help understanding what exactly we need to enter.
Date published: 2022-04-15
Rated 1 out of 5 by from Love using Turbo Tax It was very simple to use. Answered all questions for me.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1829