TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Turbotax got all but $8 of Fed due to unemployment The turbotax high upcharge of forcing you to use deluxe to include one more form of income which is unemployment is ridiculous. I've used TurboTax every year but this past year my wife had health issues which we deducted on taxes that did nothing and on top of this our fed taxes were only $168 to which TurboTax took $145 out just to file that we had unemployment and state tax filing charge. This will be my last year using TurboTax if I can help it.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is easy I have used turbo tax free edition for a few years and it makes filing so easy I only have to call my dad once or twice now!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Accurate Federal pretty straightforward. Same outcome as HR Block online. However, not so with Michigan. Block was taxing all my social security benefits which is incorrect. Turbo Tax handled this correctly. Getting a state refund instead of owing. Prepared taxes for 20 years so I found Turbo Tax easy to navigate and thorough.
Date published: 2022-04-13
Rated 1 out of 5 by from Crap! Your service is terrible, prices are way too #$%@ing high.
Date published: 2022-04-13
Rated 5 out of 5 by from Six Years and Counting I've been using TurboTax for six years. I once paid someone what amounted to my tax return that year to do my taxes. I'll never do that again. TurboTax helps you get it done every step of the way.
Date published: 2022-04-13
Rated 5 out of 5 by from 7th year filing Filing is easy with turbotax, I have used them since I started filing and I've always gotten them done quickly.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was almost perfect Everything worked as it has for many years for me. But at one of the screens, it wanted me to upgrade even though I did not want to. I only wanted the Premier level for $89.00 but it MADE me upgrade to $169.00. I finally went to a chat at the end and she sent me a code to knock it down to what it was supposed to be.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Customer service wonderful, self explanatory and easy to navigate
Date published: 2022-04-13
Rated 4 out of 5 by from Great up Until Problems Entering My AGI... Turbo Tax's AGI format was not recognized by the IRS even though I entered the exact numbers from my IRS transcript. I tried four times, with a comma, no decimals, etc. After still having issues, I Googled the problem and just entered a "0" like many others have done this time. That worked! Hopefully this helps someone else save some frustration until the glitch is fixed.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax I found Turbo tax easy to use and very helpful if I had a question I could ask a tax expert
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1826
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax got all but $8 of Fed due to unemployment The turbotax high upcharge of forcing you to use deluxe to include one more form of income which is unemployment is ridiculous. I've used TurboTax every year but this past year my wife had health issues which we deducted on taxes that did nothing and on top of this our fed taxes were only $168 to which TurboTax took $145 out just to file that we had unemployment and state tax filing charge. This will be my last year using TurboTax if I can help it.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is easy I have used turbo tax free edition for a few years and it makes filing so easy I only have to call my dad once or twice now!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Accurate Federal pretty straightforward. Same outcome as HR Block online. However, not so with Michigan. Block was taxing all my social security benefits which is incorrect. Turbo Tax handled this correctly. Getting a state refund instead of owing. Prepared taxes for 20 years so I found Turbo Tax easy to navigate and thorough.
Date published: 2022-04-13
Rated 1 out of 5 by from Crap! Your service is terrible, prices are way too #$%@ing high.
Date published: 2022-04-13
Rated 5 out of 5 by from Six Years and Counting I've been using TurboTax for six years. I once paid someone what amounted to my tax return that year to do my taxes. I'll never do that again. TurboTax helps you get it done every step of the way.
Date published: 2022-04-13
Rated 5 out of 5 by from 7th year filing Filing is easy with turbotax, I have used them since I started filing and I've always gotten them done quickly.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was almost perfect Everything worked as it has for many years for me. But at one of the screens, it wanted me to upgrade even though I did not want to. I only wanted the Premier level for $89.00 but it MADE me upgrade to $169.00. I finally went to a chat at the end and she sent me a code to knock it down to what it was supposed to be.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Customer service wonderful, self explanatory and easy to navigate
Date published: 2022-04-13
Rated 4 out of 5 by from Great up Until Problems Entering My AGI... Turbo Tax's AGI format was not recognized by the IRS even though I entered the exact numbers from my IRS transcript. I tried four times, with a comma, no decimals, etc. After still having issues, I Googled the problem and just entered a "0" like many others have done this time. That worked! Hopefully this helps someone else save some frustration until the glitch is fixed.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax I found Turbo tax easy to use and very helpful if I had a question I could ask a tax expert
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1826