TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Will try something else Hard to follow- not clear on some sections and print was small to read.
Date published: 2021-05-06
Rated 1 out of 5 by from The Self-Select PIN method does not work I paper filed last year without a 5 digit pin. IRS rejected my efiling 2021 telling me that the pin didn't match?
Date published: 2021-05-06
Rated 4 out of 5 by from Gets Tax Work Done It gets taxes done, great software. I had success getting things filed.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Quick and easy. It was great questions were given and quick response. Outstanding
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Is Great Turbotax was easy to use. It asked a lot of questions that made me feel comfortable that I was getting all the deductions I was due and that everything was correct.
Date published: 2021-05-06
Rated 5 out of 5 by from Thank you TurboTax, Excellent Job! My experience was great. I had my taxes done after i collected my documents in a couple of days. It was very easy and fast.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome It was so easy and helpful to use and im gonna keep using it until the day i die :)
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS EASY! I LIKE IT BECAUSE IT IS DYNAMIC AND GUIDES THE PRESENTATION OF TAXES IN AN AUTONOMOUS AND APPROPRIATE WAY.
Date published: 2021-05-06
Rated 3 out of 5 by from One glitch, otherwise great! I use Turbo Tax every year as it is the easiest and most informative way to file taxes! However this year, the system had a very stubborn glitch on the Charitable Cares Act deduction. I completed my taxes using the Standard Deduction. I kept inserting the amount I gave to charity in the year of 2020, and no number at all was acceptable. Even when I left the amount blank, my taxes did not pass the review, as I kept getting a message that the value I entered exceeded the required amount (even though it was less than $300). When i went back to the Charitable Cares act page, a value would always autopopulate (from last year i think), so when I just left this value in the box (and did not click the box at all), then i could proceed to file the remainder of my taxes without a hard stop. I'm definitely not an expert on taxes but it would be greatly appreciated if this glitch was fixed OR more information was added on the page regarding why it might exist! Nevertheless, Turbo Tax remains my preferred online Tax filing resource!!!
Date published: 2021-05-06
Rated 4 out of 5 by from Good software Rather cumbersome at first. Had to repeat the income section the third time to understand how TurboTax data collection process was structured. Nonetheless, once understood, it was a smooth process
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Will try something else Hard to follow- not clear on some sections and print was small to read.
Date published: 2021-05-06
Rated 1 out of 5 by from The Self-Select PIN method does not work I paper filed last year without a 5 digit pin. IRS rejected my efiling 2021 telling me that the pin didn't match?
Date published: 2021-05-06
Rated 4 out of 5 by from Gets Tax Work Done It gets taxes done, great software. I had success getting things filed.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Quick and easy. It was great questions were given and quick response. Outstanding
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Is Great Turbotax was easy to use. It asked a lot of questions that made me feel comfortable that I was getting all the deductions I was due and that everything was correct.
Date published: 2021-05-06
Rated 5 out of 5 by from Thank you TurboTax, Excellent Job! My experience was great. I had my taxes done after i collected my documents in a couple of days. It was very easy and fast.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome It was so easy and helpful to use and im gonna keep using it until the day i die :)
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS EASY! I LIKE IT BECAUSE IT IS DYNAMIC AND GUIDES THE PRESENTATION OF TAXES IN AN AUTONOMOUS AND APPROPRIATE WAY.
Date published: 2021-05-06
Rated 3 out of 5 by from One glitch, otherwise great! I use Turbo Tax every year as it is the easiest and most informative way to file taxes! However this year, the system had a very stubborn glitch on the Charitable Cares Act deduction. I completed my taxes using the Standard Deduction. I kept inserting the amount I gave to charity in the year of 2020, and no number at all was acceptable. Even when I left the amount blank, my taxes did not pass the review, as I kept getting a message that the value I entered exceeded the required amount (even though it was less than $300). When i went back to the Charitable Cares act page, a value would always autopopulate (from last year i think), so when I just left this value in the box (and did not click the box at all), then i could proceed to file the remainder of my taxes without a hard stop. I'm definitely not an expert on taxes but it would be greatly appreciated if this glitch was fixed OR more information was added on the page regarding why it might exist! Nevertheless, Turbo Tax remains my preferred online Tax filing resource!!!
Date published: 2021-05-06
Rated 4 out of 5 by from Good software Rather cumbersome at first. Had to repeat the income section the third time to understand how TurboTax data collection process was structured. Nonetheless, once understood, it was a smooth process
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1814