TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesom It's easy, fast, and affordable. With help available.
Date published: 2021-02-20
Rated 2 out of 5 by from Not super happy today After completing my return, paying for it and requesting to print it and manually file, I realized I left off income. I contacted chat to change my income data as the system would not allow me to do so. Bottom line --The chat experts do not know the software. The chat expert incorrectly insisted I would need to wait and file an amended return in three weeks even though I had not filed my first return yet. I requested a supervisor, who told me how to clear my return and start over (after 6 hours work on my initial form!). Fortunately, next to that start over button was a button that allowed me to revise the return. The cost for TurboTax is pretty high for online -- the chat experts should be able to help me use the software in addition to knowing about tax law.
Date published: 2021-02-20
Rated 5 out of 5 by from Good Customer Service Great experience. Fast and easy. Highly recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use! So easy to use and asks relevant questions to get the info needed.
Date published: 2021-02-20
Rated 5 out of 5 by from A great help and easy to use. TurboTax Live was a great help and my issue was solved quickly and easily.
Date published: 2021-02-20
Rated 5 out of 5 by from Have used it for many years and love it! My income taxes are not as complicated as they used to be and I'm sure I could do these on my own, but I do not want to! This program makes the process very easy and I still find information that I may not have caught if it wasn't for their guided step by step help. It takes the anxiety out of filing and I love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Good Job Turbo Tax! Very helpful and saved a lot of time. Had to go back and try and fix things over a few times but I’m glad for the checks and balances. I wished I had used this many years ago. It would have saved me from a lot of tax mistakes and aggravation. It also has gotten me greater tax returns than I would have otherwise or have in the past. This is much easier and simpler.
Date published: 2021-02-20
Rated 5 out of 5 by from Walked me through each step! All of the Tax experts' CPAs were very skilled and professional. My situation was complicated. Thank you
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fantabulous I have been an avid user of Turbo tax for over 20 years and have never been disappointed. I like that it is able to pull in previous year's taxes and provide guidance through areas I am not very familiar with. They make the comparisons for me to ensure I am getting the most benefits available out of my return.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Program, Easy to Use I've been using it for the past 5 years. Its been improved every year and is easy to use.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesom It's easy, fast, and affordable. With help available.
Date published: 2021-02-20
Rated 2 out of 5 by from Not super happy today After completing my return, paying for it and requesting to print it and manually file, I realized I left off income. I contacted chat to change my income data as the system would not allow me to do so. Bottom line --The chat experts do not know the software. The chat expert incorrectly insisted I would need to wait and file an amended return in three weeks even though I had not filed my first return yet. I requested a supervisor, who told me how to clear my return and start over (after 6 hours work on my initial form!). Fortunately, next to that start over button was a button that allowed me to revise the return. The cost for TurboTax is pretty high for online -- the chat experts should be able to help me use the software in addition to knowing about tax law.
Date published: 2021-02-20
Rated 5 out of 5 by from Good Customer Service Great experience. Fast and easy. Highly recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use! So easy to use and asks relevant questions to get the info needed.
Date published: 2021-02-20
Rated 5 out of 5 by from A great help and easy to use. TurboTax Live was a great help and my issue was solved quickly and easily.
Date published: 2021-02-20
Rated 5 out of 5 by from Have used it for many years and love it! My income taxes are not as complicated as they used to be and I'm sure I could do these on my own, but I do not want to! This program makes the process very easy and I still find information that I may not have caught if it wasn't for their guided step by step help. It takes the anxiety out of filing and I love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Good Job Turbo Tax! Very helpful and saved a lot of time. Had to go back and try and fix things over a few times but I’m glad for the checks and balances. I wished I had used this many years ago. It would have saved me from a lot of tax mistakes and aggravation. It also has gotten me greater tax returns than I would have otherwise or have in the past. This is much easier and simpler.
Date published: 2021-02-20
Rated 5 out of 5 by from Walked me through each step! All of the Tax experts' CPAs were very skilled and professional. My situation was complicated. Thank you
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fantabulous I have been an avid user of Turbo tax for over 20 years and have never been disappointed. I like that it is able to pull in previous year's taxes and provide guidance through areas I am not very familiar with. They make the comparisons for me to ensure I am getting the most benefits available out of my return.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Program, Easy to Use I've been using it for the past 5 years. Its been improved every year and is easy to use.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1813