TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Support! I have been using TurboTax for years. I ran into a glitch today, but I was helped by a wonderful gentleman. I will continue to use Turbo Tax.
Date published: 2021-02-28
Rated 2 out of 5 by from did not like paying the refund & bank agreement. Did not get any answers to help understand the agreements. After getting very upset I just hit accept. So my total fee for using TURBOTAX was $120. So not very happy my taxes were simple.
Date published: 2021-02-28
Rated 4 out of 5 by from 1065s Still Need Keen Eye With the last few years it's important to keep an eye out for settings if you pop between forms & the walkthru. Some errors occur consistently - e.g. the application setting LLC member entity type as PLLC vs. I (individual). This can lead to frustration if you've not encountered it before as it triggers errors related to setting an LLC member as the responsible party for tax matters. Because it *thinks* you've assigned an entity vs. an individual it expects certain fields to be set. It also appears that some values importing from either QuickBooks or prior year's TurboTax return don't always flow to the proper location. Best route is to keep good notes when working through the return to ensure values as as they should be and do the Schedule L, M1 and M2 and keep your QuickBooks in shape throughout the year. L, M1 and M2 aren't required but they sure can help finding issues in your QuickBooks file!
Date published: 2021-02-28
Rated 5 out of 5 by from We Love Turbo Tax So user friendly ... it walks you through ever step and gives you the option to read an in depth explanation if you still don't understand a tax item. I'm a firm believer in using Turbo Tax and will definitely be sharing my experience with friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from It all went smoothly. Entry all went smoothly. Did find it unclear when Turbotax imported my 1099 forms and had to delete some forms as duplicates.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo power Easy and obstacle free for you and me. Love love love turbo tax. No better way to file your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy to use I bought and sold property, had gains and losses on investments and with the import feature of forms from all the banks, you don't have to decipher anything.
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest Return Prep Ever Real easy way to prepare my tax return. Confident that everything was evaluated and I got the best return possible.
Date published: 2021-02-28
Rated 5 out of 5 by from What a great experience! I was in the process of entering all my information on Turbo Tax and I came to an area where I really needed help. After giving my phone number, one of the CPA's contacted me. After reviewing my information, he was able to find more deductions to save me money. I thought I wouldn't have any problems with my State return, but I had to call again to get one question answered. Another one of the CPA's contacted me and spent an hour on the phone with me. She was so patient and never made me feel rushed. I would recommend Turbo Tax to everyone!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it less stressful. I like how easy it is to use and fill out. Makes it less stressful this time a year.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1812
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Support! I have been using TurboTax for years. I ran into a glitch today, but I was helped by a wonderful gentleman. I will continue to use Turbo Tax.
Date published: 2021-02-28
Rated 2 out of 5 by from did not like paying the refund & bank agreement. Did not get any answers to help understand the agreements. After getting very upset I just hit accept. So my total fee for using TURBOTAX was $120. So not very happy my taxes were simple.
Date published: 2021-02-28
Rated 4 out of 5 by from 1065s Still Need Keen Eye With the last few years it's important to keep an eye out for settings if you pop between forms & the walkthru. Some errors occur consistently - e.g. the application setting LLC member entity type as PLLC vs. I (individual). This can lead to frustration if you've not encountered it before as it triggers errors related to setting an LLC member as the responsible party for tax matters. Because it *thinks* you've assigned an entity vs. an individual it expects certain fields to be set. It also appears that some values importing from either QuickBooks or prior year's TurboTax return don't always flow to the proper location. Best route is to keep good notes when working through the return to ensure values as as they should be and do the Schedule L, M1 and M2 and keep your QuickBooks in shape throughout the year. L, M1 and M2 aren't required but they sure can help finding issues in your QuickBooks file!
Date published: 2021-02-28
Rated 5 out of 5 by from We Love Turbo Tax So user friendly ... it walks you through ever step and gives you the option to read an in depth explanation if you still don't understand a tax item. I'm a firm believer in using Turbo Tax and will definitely be sharing my experience with friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from It all went smoothly. Entry all went smoothly. Did find it unclear when Turbotax imported my 1099 forms and had to delete some forms as duplicates.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo power Easy and obstacle free for you and me. Love love love turbo tax. No better way to file your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy to use I bought and sold property, had gains and losses on investments and with the import feature of forms from all the banks, you don't have to decipher anything.
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest Return Prep Ever Real easy way to prepare my tax return. Confident that everything was evaluated and I got the best return possible.
Date published: 2021-02-28
Rated 5 out of 5 by from What a great experience! I was in the process of entering all my information on Turbo Tax and I came to an area where I really needed help. After giving my phone number, one of the CPA's contacted me. After reviewing my information, he was able to find more deductions to save me money. I thought I wouldn't have any problems with my State return, but I had to call again to get one question answered. Another one of the CPA's contacted me and spent an hour on the phone with me. She was so patient and never made me feel rushed. I would recommend Turbo Tax to everyone!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it less stressful. I like how easy it is to use and fill out. Makes it less stressful this time a year.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1812