TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very Good Service Made filing my taxes very easy, would recommend for all to use
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax listens I have done my taxes with TurboTax for well over a decade. I have always had a fantastic experience with TurboTax until last year (2019 taxes), when they made some changes that I found to be annoying and much less user-friendly. Due to these unpleasant changes, I gave a scathing review last year--I'm sure that I wasn't the only one. However, I have to give TurboTax props for listening to customer feedback! I just completed my taxes for 2020, and TurboTax has amended absolutely every change that I didn't like from last year! TurboTax is back to being extremely user-friendly, and I have 100% confidence in my taxes again this year. There have been so many drastic changes to the tax code in the past few years, and I appreciate the way that TurboTax walks me through the whole process, and offers explanations in layman's terms for anything that I don't understand. TurboTax, thank you for listening, you will continue to have our business for years to come!
Date published: 2021-02-27
Rated 4 out of 5 by from A few glitches A few glitches, but not sure if it was an IRS problem or TURBOTAX problem
Date published: 2021-02-27
Rated 5 out of 5 by from Fifth year filing with turbo tax It’s always so easy and convenient. I file with them every year. Can even do it from my phone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Works! I most appreciate that the information can be imported and that information of the return is saved.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a Relief I loved that I could pull in my financial information and have boxes prefilled for me. Saved me so much time and error.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbois great Good stuff fromTurbo Tax fast and complete sowas happy
Date published: 2021-02-27
Rated 1 out of 5 by from well well if im paying for the usage, like i had too, there was no FREE option, i should be able to get live help period. i wont be using your service again, if im gonna pay for service, ill be going to an actual preparer
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use TurboTax I have used TurboTax for many years as I find it easy to use, intuitive and like being able to download much of the information.
Date published: 2021-02-27
Rated 1 out of 5 by from Your system sucks! After an hour and two techs they were finally able to figure their own system out and get me all set. Jacquline was awesome!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1807
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Good Service Made filing my taxes very easy, would recommend for all to use
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax listens I have done my taxes with TurboTax for well over a decade. I have always had a fantastic experience with TurboTax until last year (2019 taxes), when they made some changes that I found to be annoying and much less user-friendly. Due to these unpleasant changes, I gave a scathing review last year--I'm sure that I wasn't the only one. However, I have to give TurboTax props for listening to customer feedback! I just completed my taxes for 2020, and TurboTax has amended absolutely every change that I didn't like from last year! TurboTax is back to being extremely user-friendly, and I have 100% confidence in my taxes again this year. There have been so many drastic changes to the tax code in the past few years, and I appreciate the way that TurboTax walks me through the whole process, and offers explanations in layman's terms for anything that I don't understand. TurboTax, thank you for listening, you will continue to have our business for years to come!
Date published: 2021-02-27
Rated 4 out of 5 by from A few glitches A few glitches, but not sure if it was an IRS problem or TURBOTAX problem
Date published: 2021-02-27
Rated 5 out of 5 by from Fifth year filing with turbo tax It’s always so easy and convenient. I file with them every year. Can even do it from my phone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Works! I most appreciate that the information can be imported and that information of the return is saved.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a Relief I loved that I could pull in my financial information and have boxes prefilled for me. Saved me so much time and error.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbois great Good stuff fromTurbo Tax fast and complete sowas happy
Date published: 2021-02-27
Rated 1 out of 5 by from well well if im paying for the usage, like i had too, there was no FREE option, i should be able to get live help period. i wont be using your service again, if im gonna pay for service, ill be going to an actual preparer
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use TurboTax I have used TurboTax for many years as I find it easy to use, intuitive and like being able to download much of the information.
Date published: 2021-02-27
Rated 1 out of 5 by from Your system sucks! After an hour and two techs they were finally able to figure their own system out and get me all set. Jacquline was awesome!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1807