TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Quick and Painless! Great stuff! I was expecting a headache and to be charged a million dollars to file when I finished filing in no time for FREE! Great service!
Date published: 2021-05-16
Rated 5 out of 5 by from Great support Excellent usability and great proactive suggestions
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax rocks everything was so easy and quick with the free addition
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is great! I like that I can get expert help while I'm filing for my taxes, and help is immediate. The tax experts are very helpful, and guided me through a lot of questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Ease Turbo Tax makes it easy and I love ease of access to previous years
Date published: 2021-05-16
Rated 3 out of 5 by from Dissapointed I bought an extra I didn't want and couldn't get rid of it. I hate the extras they sell and try to add on.
Date published: 2021-05-16
Rated 2 out of 5 by from Had problems I have been using Turbotax for about 30 years. This year, my download product stopped working. The fix should have been a simple "delete existing program" and "reinstall". This took hours to find a representative who knew anything about the downloaded product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax very easy Filling our forms was super easy. They asked all the right questions.
Date published: 2021-05-16
Rated 1 out of 5 by from Error in software Doesn't do Form 8889 correctly. It uses combined contribution (Employer + Employee) as the total contribution by the Employer and doesn't allow me to take deduction for my portion of the contribution. I called TT twice to help and spent more than hour but no one could help. Someone put me hold and phone got disconnected after 40 min. So frustrating...I have been using TT for more than 15 years and I wonder now if I had this error on past returns and missed on out on this deduction.
Date published: 2021-05-16
Rated 2 out of 5 by from Constant up-sell and hidden state fees, e-file fee I love the software and hate the constant up-sell of e-file and state fees ... really, really hate this - by the time all is set and done it's costing me the same to use turbo tax or a local accountant -
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Painless! Great stuff! I was expecting a headache and to be charged a million dollars to file when I finished filing in no time for FREE! Great service!
Date published: 2021-05-16
Rated 5 out of 5 by from Great support Excellent usability and great proactive suggestions
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax rocks everything was so easy and quick with the free addition
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is great! I like that I can get expert help while I'm filing for my taxes, and help is immediate. The tax experts are very helpful, and guided me through a lot of questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Ease Turbo Tax makes it easy and I love ease of access to previous years
Date published: 2021-05-16
Rated 3 out of 5 by from Dissapointed I bought an extra I didn't want and couldn't get rid of it. I hate the extras they sell and try to add on.
Date published: 2021-05-16
Rated 2 out of 5 by from Had problems I have been using Turbotax for about 30 years. This year, my download product stopped working. The fix should have been a simple "delete existing program" and "reinstall". This took hours to find a representative who knew anything about the downloaded product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax very easy Filling our forms was super easy. They asked all the right questions.
Date published: 2021-05-16
Rated 1 out of 5 by from Error in software Doesn't do Form 8889 correctly. It uses combined contribution (Employer + Employee) as the total contribution by the Employer and doesn't allow me to take deduction for my portion of the contribution. I called TT twice to help and spent more than hour but no one could help. Someone put me hold and phone got disconnected after 40 min. So frustrating...I have been using TT for more than 15 years and I wonder now if I had this error on past returns and missed on out on this deduction.
Date published: 2021-05-16
Rated 2 out of 5 by from Constant up-sell and hidden state fees, e-file fee I love the software and hate the constant up-sell of e-file and state fees ... really, really hate this - by the time all is set and done it's costing me the same to use turbo tax or a local accountant -
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1804