TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome It was so easy and helpful to use and im gonna keep using it until the day i die :)
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS EASY! I LIKE IT BECAUSE IT IS DYNAMIC AND GUIDES THE PRESENTATION OF TAXES IN AN AUTONOMOUS AND APPROPRIATE WAY.
Date published: 2021-05-06
Rated 3 out of 5 by from One glitch, otherwise great! I use Turbo Tax every year as it is the easiest and most informative way to file taxes! However this year, the system had a very stubborn glitch on the Charitable Cares Act deduction. I completed my taxes using the Standard Deduction. I kept inserting the amount I gave to charity in the year of 2020, and no number at all was acceptable. Even when I left the amount blank, my taxes did not pass the review, as I kept getting a message that the value I entered exceeded the required amount (even though it was less than $300). When i went back to the Charitable Cares act page, a value would always autopopulate (from last year i think), so when I just left this value in the box (and did not click the box at all), then i could proceed to file the remainder of my taxes without a hard stop. I'm definitely not an expert on taxes but it would be greatly appreciated if this glitch was fixed OR more information was added on the page regarding why it might exist! Nevertheless, Turbo Tax remains my preferred online Tax filing resource!!!
Date published: 2021-05-06
Rated 4 out of 5 by from Good software Rather cumbersome at first. Had to repeat the income section the third time to understand how TurboTax data collection process was structured. Nonetheless, once understood, it was a smooth process
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax 2020 Simplified I have been utilizing TurboTax for over 25 years and it is a great product, it walks you through the steps and it is easy to understand the format. As long as you have your documents in hand and are organized, you should be able to breeze through it. The main thing is being organized and carefully read the advise provided throughout the system. I like the fact that they have a search box, forum and tax pro's available to assist.
Date published: 2021-05-06
Rated 4 out of 5 by from Thorough, but a little confusing. Thorough, but a little confusing. I have faith that it is correct.
Date published: 2021-05-06
Rated 3 out of 5 by from Hidden fees are annoying All commercials you see regarding turbotax say its 100% free, yet I am paying ~$150. I want more clarity on why I have to pay for the $90 version, then have to pay another $50 for state returns.
Date published: 2021-05-06
Rated 5 out of 5 by from Not bad at all My experience was a pretty positive one considering this was my first time filing my taxes on my own, with a little help!
Date published: 2021-05-06
Rated 5 out of 5 by from QUICK & EASY Was scared to file on my own, but Turbo tax made it quick and easy
Date published: 2021-05-06
Rated 1 out of 5 by from Security review portion was slow and bad user expe Every thing is like other web sites, I used turbotax, because it offered direct import of data from bank and trading accounts. How ever, the data i imported from robin hood required me to review around 40 transactions. I could not get the consolidate list of transactions on the page which require review. I had to use pager to jump to different pages every time I reviewed one record. This area of the application was slow as well. One operation was taking around 7 seconds.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome It was so easy and helpful to use and im gonna keep using it until the day i die :)
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS EASY! I LIKE IT BECAUSE IT IS DYNAMIC AND GUIDES THE PRESENTATION OF TAXES IN AN AUTONOMOUS AND APPROPRIATE WAY.
Date published: 2021-05-06
Rated 3 out of 5 by from One glitch, otherwise great! I use Turbo Tax every year as it is the easiest and most informative way to file taxes! However this year, the system had a very stubborn glitch on the Charitable Cares Act deduction. I completed my taxes using the Standard Deduction. I kept inserting the amount I gave to charity in the year of 2020, and no number at all was acceptable. Even when I left the amount blank, my taxes did not pass the review, as I kept getting a message that the value I entered exceeded the required amount (even though it was less than $300). When i went back to the Charitable Cares act page, a value would always autopopulate (from last year i think), so when I just left this value in the box (and did not click the box at all), then i could proceed to file the remainder of my taxes without a hard stop. I'm definitely not an expert on taxes but it would be greatly appreciated if this glitch was fixed OR more information was added on the page regarding why it might exist! Nevertheless, Turbo Tax remains my preferred online Tax filing resource!!!
Date published: 2021-05-06
Rated 4 out of 5 by from Good software Rather cumbersome at first. Had to repeat the income section the third time to understand how TurboTax data collection process was structured. Nonetheless, once understood, it was a smooth process
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax 2020 Simplified I have been utilizing TurboTax for over 25 years and it is a great product, it walks you through the steps and it is easy to understand the format. As long as you have your documents in hand and are organized, you should be able to breeze through it. The main thing is being organized and carefully read the advise provided throughout the system. I like the fact that they have a search box, forum and tax pro's available to assist.
Date published: 2021-05-06
Rated 4 out of 5 by from Thorough, but a little confusing. Thorough, but a little confusing. I have faith that it is correct.
Date published: 2021-05-06
Rated 3 out of 5 by from Hidden fees are annoying All commercials you see regarding turbotax say its 100% free, yet I am paying ~$150. I want more clarity on why I have to pay for the $90 version, then have to pay another $50 for state returns.
Date published: 2021-05-06
Rated 5 out of 5 by from Not bad at all My experience was a pretty positive one considering this was my first time filing my taxes on my own, with a little help!
Date published: 2021-05-06
Rated 5 out of 5 by from QUICK & EASY Was scared to file on my own, but Turbo tax made it quick and easy
Date published: 2021-05-06
Rated 1 out of 5 by from Security review portion was slow and bad user expe Every thing is like other web sites, I used turbotax, because it offered direct import of data from bank and trading accounts. How ever, the data i imported from robin hood required me to review around 40 transactions. I could not get the consolidate list of transactions on the page which require review. I had to use pager to jump to different pages every time I reviewed one record. This area of the application was slow as well. One operation was taking around 7 seconds.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1802