TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Nete08 from
Very Helpful in Filing My Taxes
The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
Rated 2 out of 5 by
zxzxz999 from
TurboTax tried to silently send estimated payments
Our tax return is not complicated. When it was all over we owed $46. When I looked at the amount TurboTax wanted to send to the IRS, it was over $1400. And they wanted me to commit to paying that every quarter. I had a very difficult time finding where they decided that I needed to make estimated tax payments Furthermore, there is no direct simple way to see what they are having the IRS direct debit from my bank account. It was all OK until it was time to pay. Then it was not transparent.
Date published: 2022-04-13
Rated 5 out of 5 by
MegJBB from
Turbo Tax is AWESOME
Had an issue with a form. I was able to share my screen with a live expert. She was very helpful!
Date published: 2022-04-13
Rated 5 out of 5 by
A and J in Tex from
Jocelyn was excellent, very communicative.
I'm so happy we ended up with Jocelyn as our tax pro. We were assigned a different person at first and that person didn't reply to messages, would not call me when I asked him to. When I got the message that we had been reassigned to Jocelyn and she actually called me on the first day, I was so grateful. She made a stressful situation a little more comfortable and I appreciate her so much for that. She was fast, got the return done in less than a week when the other person was working on it for almost 3 weeks. Jocelyn was my hero and I can't thank her enough.
Date published: 2022-04-13
Rated 1 out of 5 by
Edsters005 from
Horrible! They trick you at the end!!!
Horrible experience! Usually I file with FreeTaxUSA but wanted to try turbotax since they partnered with Robinhood.. I DIDNT get the $20 coupon they offered AND they tricked me at the end to charge me $80 whilst with FreeTaxUSA they never charge me
Date published: 2022-04-13
Rated 3 out of 5 by
Eevd from
review
Overall it was a easy tax filing experience. I will be using them in the future.
Date published: 2022-04-13
Rated 5 out of 5 by
KTar from
Great Experience
I was able to easily upload all of our documents and then from there everything was handled! Chat area between myself and tax expert was user friendly and convenient.
Date published: 2022-04-13
Rated 5 out of 5 by
Amanda 270 from
so much better than doing it solo
really appreciated the help from the experts and teh plain language instructions on the screen
Date published: 2022-04-13
Rated 1 out of 5 by
Red334 from
Charges to much especially for return customers
I believe that it should be a bigger discount for people that has returning and their There should be other options for people to get a bit better and bigger refund
Date published: 2022-04-13
Rated 3 out of 5 by
KOZO83 from
SOME CONFUSION
ALTHOUGH MY DELUXE INCLUDED STATE RETURN, I HAD TO MAKE 2 PAYMENTS TO ACTUALLY FILE THE STATE RETURN. NOT SURE I NEEDED TO PAY THE 45$ FEE.
All TurboTax® Offerings Reviews - Page 1801
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Nete08 from
Very Helpful in Filing My Taxes
The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
Rated 2 out of 5 by
zxzxz999 from
TurboTax tried to silently send estimated payments
Our tax return is not complicated. When it was all over we owed $46. When I looked at the amount TurboTax wanted to send to the IRS, it was over $1400. And they wanted me to commit to paying that every quarter. I had a very difficult time finding where they decided that I needed to make estimated tax payments Furthermore, there is no direct simple way to see what they are having the IRS direct debit from my bank account. It was all OK until it was time to pay. Then it was not transparent.
Date published: 2022-04-13
Rated 5 out of 5 by
MegJBB from
Turbo Tax is AWESOME
Had an issue with a form. I was able to share my screen with a live expert. She was very helpful!
Date published: 2022-04-13
Rated 5 out of 5 by
A and J in Tex from
Jocelyn was excellent, very communicative.
I'm so happy we ended up with Jocelyn as our tax pro. We were assigned a different person at first and that person didn't reply to messages, would not call me when I asked him to. When I got the message that we had been reassigned to Jocelyn and she actually called me on the first day, I was so grateful. She made a stressful situation a little more comfortable and I appreciate her so much for that. She was fast, got the return done in less than a week when the other person was working on it for almost 3 weeks. Jocelyn was my hero and I can't thank her enough.
Date published: 2022-04-13
Rated 1 out of 5 by
Edsters005 from
Horrible! They trick you at the end!!!
Horrible experience! Usually I file with FreeTaxUSA but wanted to try turbotax since they partnered with Robinhood.. I DIDNT get the $20 coupon they offered AND they tricked me at the end to charge me $80 whilst with FreeTaxUSA they never charge me
Date published: 2022-04-13
Rated 3 out of 5 by
Eevd from
review
Overall it was a easy tax filing experience. I will be using them in the future.
Date published: 2022-04-13
Rated 5 out of 5 by
KTar from
Great Experience
I was able to easily upload all of our documents and then from there everything was handled! Chat area between myself and tax expert was user friendly and convenient.
Date published: 2022-04-13
Rated 5 out of 5 by
Amanda 270 from
so much better than doing it solo
really appreciated the help from the experts and teh plain language instructions on the screen
Date published: 2022-04-13
Rated 1 out of 5 by
Red334 from
Charges to much especially for return customers
I believe that it should be a bigger discount for people that has returning and their There should be other options for people to get a bit better and bigger refund
Date published: 2022-04-13
Rated 3 out of 5 by
KOZO83 from
SOME CONFUSION
ALTHOUGH MY DELUXE INCLUDED STATE RETURN, I HAD TO MAKE 2 PAYMENTS TO ACTUALLY FILE THE STATE RETURN. NOT SURE I NEEDED TO PAY THE 45$ FEE.
All TurboTax® Offerings Reviews - Page 1801
Date published: 2022-04-13