TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 4 out of 5 by
Joe Cap 21 from
Turbo Tax failed, then won
I interacted with several experts, most of them were terrible except for Heidi, who is a rockstar and you should pay her triple whatever you pay her. She is the only reason I don't drop turbo tax and go to H&R Block
Date published: 2022-04-13
Rated 4 out of 5 by
Gonzo33 from
Turbo tax is reliable and have been using it for y
I have been using turbo tax for a very long time but it seems that sometime is missing a little more detailed explanations
Date published: 2022-04-13
Rated 3 out of 5 by
TMCMURPHY from
Turbo Tax is not as user friendly as it once was
You ask for 1099 Misc forms in two separate errors, which nearly caused me an error of double reporting. Your explanations are not as clear and your process is more driven by function of the software than being user friendly. I have used this software since 2014 and it seems less and less user friendly. In addition, at e-file time, the charge to state file was listed as $20. When I began to pay, it came up as $25 but just be clear. It is only $5 but your prices are becoming higher each year and your software is average.
Date published: 2022-04-13
Rated 1 out of 5 by
Terri V from
Rip off
They do a good job, but they are not honest about what exactly you are paying for. I got charged $109 and I thought I was paying $59. You cannot back track. It is a rip off. I would rather pay a local person to do my taxes for this amount of money.
Date published: 2022-04-13
Rated 3 out of 5 by
AlienUser99 from
Still Not Great
The Tax help is still lacking. Imports data but doesn't show you what's there (ie INT/DIV) when it has problems. Why isn't there a standardized format for these forms - or the software isn't intelligent enough to interpolate.
Date published: 2022-04-13
Rated 5 out of 5 by
Moe1906 from
Turbotax is very helpful!
Outstanding! Turbo tax was extreamly helpful, easy steps to follow, and recommend to anyone who's looking for accurate way to file taxes. I will use Turbo tax yesturday.
Date published: 2022-04-13
Rated 4 out of 5 by
MProv from
Good option for small business / self-employed.
It was pretty straightforward and easy to use the software. Good design. Nice explanations. Made it pretty obvious how special interests corrupt the tax law.
Date published: 2022-04-13
Rated 5 out of 5 by
kv123 from
Awesome!
Tom was super helpful in not only understanding the situation but also provided helpful advice for future taxes and investments
Date published: 2022-04-13
Rated 5 out of 5 by
Debbie1004 from
Fun with Turbo Tax
Turbo Tax this year had several changes I needed to read prior to completing taxes.All in all taxes are finished.
Date published: 2022-04-13
Rated 5 out of 5 by
handyrandu from
Awesome experience
Easy to use/ helped finding all the tax credits was awesome
All TurboTax® Offerings Reviews - Page 1798
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Joe Cap 21 from
Turbo Tax failed, then won
I interacted with several experts, most of them were terrible except for Heidi, who is a rockstar and you should pay her triple whatever you pay her. She is the only reason I don't drop turbo tax and go to H&R Block
Date published: 2022-04-13
Rated 4 out of 5 by
Gonzo33 from
Turbo tax is reliable and have been using it for y
I have been using turbo tax for a very long time but it seems that sometime is missing a little more detailed explanations
Date published: 2022-04-13
Rated 3 out of 5 by
TMCMURPHY from
Turbo Tax is not as user friendly as it once was
You ask for 1099 Misc forms in two separate errors, which nearly caused me an error of double reporting. Your explanations are not as clear and your process is more driven by function of the software than being user friendly. I have used this software since 2014 and it seems less and less user friendly. In addition, at e-file time, the charge to state file was listed as $20. When I began to pay, it came up as $25 but just be clear. It is only $5 but your prices are becoming higher each year and your software is average.
Date published: 2022-04-13
Rated 1 out of 5 by
Terri V from
Rip off
They do a good job, but they are not honest about what exactly you are paying for. I got charged $109 and I thought I was paying $59. You cannot back track. It is a rip off. I would rather pay a local person to do my taxes for this amount of money.
Date published: 2022-04-13
Rated 3 out of 5 by
AlienUser99 from
Still Not Great
The Tax help is still lacking. Imports data but doesn't show you what's there (ie INT/DIV) when it has problems. Why isn't there a standardized format for these forms - or the software isn't intelligent enough to interpolate.
Date published: 2022-04-13
Rated 5 out of 5 by
Moe1906 from
Turbotax is very helpful!
Outstanding! Turbo tax was extreamly helpful, easy steps to follow, and recommend to anyone who's looking for accurate way to file taxes. I will use Turbo tax yesturday.
Date published: 2022-04-13
Rated 4 out of 5 by
MProv from
Good option for small business / self-employed.
It was pretty straightforward and easy to use the software. Good design. Nice explanations. Made it pretty obvious how special interests corrupt the tax law.
Date published: 2022-04-13
Rated 5 out of 5 by
kv123 from
Awesome!
Tom was super helpful in not only understanding the situation but also provided helpful advice for future taxes and investments
Date published: 2022-04-13
Rated 5 out of 5 by
Debbie1004 from
Fun with Turbo Tax
Turbo Tax this year had several changes I needed to read prior to completing taxes.All in all taxes are finished.
Date published: 2022-04-13
Rated 5 out of 5 by
handyrandu from
Awesome experience
Easy to use/ helped finding all the tax credits was awesome
All TurboTax® Offerings Reviews - Page 1798
Date published: 2022-04-13