TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax Better Prior Years Turbo Tax was more difficult to use and file returns this year. Several returns had to mailed in although I had paid for state returns to e-filed. Not very happy this year with the 2020 Tax return information used to file. I am not as comfortable filing the 2020 returns
Date published: 2021-05-09
Rated 4 out of 5 by from Back with Turbo Tax after Credit Karma I do like the thoroughness of the software. But, still feel it a little over priced. When first started using Turbo Tax.......it was 1/3 to 1/2 the current price. Would recommend if you want a product that handles all your needs in a efficient manner.
Date published: 2021-05-09
Rated 5 out of 5 by from Multi-year user, program keeps getting better I started using TurboTax when I was a personal finance journalist and reviewed several of the tax prep programs. Turbo came out on top, and I've been a committed user since, even as my return has become more complex. Nothing can make our situation (one self-employed, one with complex benefits, both with complicated retirement plans) simple--but TurboTax Home & Business helps us keep it all under control.
Date published: 2021-05-09
Rated 4 out of 5 by from Good platform It is good, easy to maneuver, some time it put you into a loop.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax Better Prior Years Turbo Tax was more difficult to use and file returns this year. Several returns had to mailed in although I had paid for state returns to e-filed. Not very happy this year with the 2020 Tax return information used to file. I am not as comfortable filing the 2020 returns
Date published: 2021-05-09
Rated 4 out of 5 by from Back with Turbo Tax after Credit Karma I do like the thoroughness of the software. But, still feel it a little over priced. When first started using Turbo Tax.......it was 1/3 to 1/2 the current price. Would recommend if you want a product that handles all your needs in a efficient manner.
Date published: 2021-05-09
Rated 5 out of 5 by from Multi-year user, program keeps getting better I started using TurboTax when I was a personal finance journalist and reviewed several of the tax prep programs. Turbo came out on top, and I've been a committed user since, even as my return has become more complex. Nothing can make our situation (one self-employed, one with complex benefits, both with complicated retirement plans) simple--but TurboTax Home & Business helps us keep it all under control.
Date published: 2021-05-09
Rated 4 out of 5 by from Good platform It is good, easy to maneuver, some time it put you into a loop.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1792