TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT TOOL SO EASY TO FOLLOW DIRECTIONS AND EASY TO UNDERSTAND
Date published: 2021-02-27
Rated 3 out of 5 by from Challenges Submitting your return with TT I have been a Turbo Tax customer since1998. This is the first year I was very disappointed with the delay of Form 8938. Timely updates were lacking. I will continue to use Form 8938 in the coming years, but I lost my confidence to Intuit Turbo Tax and will seriously consider alternate options. FYI - I do not register myself to Intuit website since I do not want unwanted continuous emails filling my inbox.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Product, a Few Areas for Improvement I really like Turbo Tax Delux. Turbo Tax Business is a little more rough around the edges - especially with State returns. It instructs you to review the return for errors, but does not call out which answers are suspect. Also, there are a couple of pages at the end, when you must approve to submit, that the button is hidden so far down at the bottom of the screen, that is super difficult to actually click on. Its a miracle that I could.
Date published: 2021-02-27
Rated 1 out of 5 by from Include student loan payments in free version Include student loan payments in the free version. Students and those in repayment should be able to get their tax credits without having to drop $40 on this service
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is just what I need This is my second year using turbo tax and it's so easy to use and fits into my busy schedule I love it
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy and reliable! We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes made easy Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by from terrible with endless error loop - 9-945-263 received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy!!! Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1790
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT TOOL SO EASY TO FOLLOW DIRECTIONS AND EASY TO UNDERSTAND
Date published: 2021-02-27
Rated 3 out of 5 by from Challenges Submitting your return with TT I have been a Turbo Tax customer since1998. This is the first year I was very disappointed with the delay of Form 8938. Timely updates were lacking. I will continue to use Form 8938 in the coming years, but I lost my confidence to Intuit Turbo Tax and will seriously consider alternate options. FYI - I do not register myself to Intuit website since I do not want unwanted continuous emails filling my inbox.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Product, a Few Areas for Improvement I really like Turbo Tax Delux. Turbo Tax Business is a little more rough around the edges - especially with State returns. It instructs you to review the return for errors, but does not call out which answers are suspect. Also, there are a couple of pages at the end, when you must approve to submit, that the button is hidden so far down at the bottom of the screen, that is super difficult to actually click on. Its a miracle that I could.
Date published: 2021-02-27
Rated 1 out of 5 by from Include student loan payments in free version Include student loan payments in the free version. Students and those in repayment should be able to get their tax credits without having to drop $40 on this service
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is just what I need This is my second year using turbo tax and it's so easy to use and fits into my busy schedule I love it
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy and reliable! We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes made easy Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by from terrible with endless error loop - 9-945-263 received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy!!! Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1790