TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
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Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BOLONGE from
GREAT TOOL
SO EASY TO FOLLOW DIRECTIONS AND EASY TO UNDERSTAND
Date published: 2021-02-27
Rated 3 out of 5 by
Bodrum from
Challenges Submitting your return with TT
I have been a Turbo Tax customer since1998. This is the first year I was very disappointed with the delay of Form 8938. Timely updates were lacking. I will continue to use Form 8938 in the coming years, but I lost my confidence to Intuit Turbo Tax and will seriously consider alternate options. FYI - I do not register myself to Intuit website since I do not want unwanted continuous emails filling my inbox.
Date published: 2021-02-27
Rated 4 out of 5 by
LLC Owner from
Good Product, a Few Areas for Improvement
I really like Turbo Tax Delux. Turbo Tax Business is a little more rough around the edges - especially with State returns. It instructs you to review the return for errors, but does not call out which answers are suspect. Also, there are a couple of pages at the end, when you must approve to submit, that the button is hidden so far down at the bottom of the screen, that is super difficult to actually click on. Its a miracle that I could.
Date published: 2021-02-27
Rated 1 out of 5 by
seriahko from
Include student loan payments in free version
Include student loan payments in the free version. Students and those in repayment should be able to get their tax credits without having to drop $40 on this service
Date published: 2021-02-27
Rated 5 out of 5 by
Lady of Ok from
Turbo Tax is just what I need
This is my second year using turbo tax and it's so easy to use and fits into my busy schedule I love it
Date published: 2021-02-27
Rated 5 out of 5 by
jen4278 from
Turbo Tax is easy and reliable!
We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by
Paracord Pete from
Taxes made easy
Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by
ih8turbotaxsupport from
terrible with endless error loop - 9-945-263
received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by
Heathhhhhhhhh from
so easy!!!
Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by
Dee59 from
Excellent Service
Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
All TurboTax® Offerings Reviews - Page 1790
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BOLONGE from
GREAT TOOL
SO EASY TO FOLLOW DIRECTIONS AND EASY TO UNDERSTAND
Date published: 2021-02-27
Rated 3 out of 5 by
Bodrum from
Challenges Submitting your return with TT
I have been a Turbo Tax customer since1998. This is the first year I was very disappointed with the delay of Form 8938. Timely updates were lacking. I will continue to use Form 8938 in the coming years, but I lost my confidence to Intuit Turbo Tax and will seriously consider alternate options. FYI - I do not register myself to Intuit website since I do not want unwanted continuous emails filling my inbox.
Date published: 2021-02-27
Rated 4 out of 5 by
LLC Owner from
Good Product, a Few Areas for Improvement
I really like Turbo Tax Delux. Turbo Tax Business is a little more rough around the edges - especially with State returns. It instructs you to review the return for errors, but does not call out which answers are suspect. Also, there are a couple of pages at the end, when you must approve to submit, that the button is hidden so far down at the bottom of the screen, that is super difficult to actually click on. Its a miracle that I could.
Date published: 2021-02-27
Rated 1 out of 5 by
seriahko from
Include student loan payments in free version
Include student loan payments in the free version. Students and those in repayment should be able to get their tax credits without having to drop $40 on this service
Date published: 2021-02-27
Rated 5 out of 5 by
Lady of Ok from
Turbo Tax is just what I need
This is my second year using turbo tax and it's so easy to use and fits into my busy schedule I love it
Date published: 2021-02-27
Rated 5 out of 5 by
jen4278 from
Turbo Tax is easy and reliable!
We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by
Paracord Pete from
Taxes made easy
Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by
ih8turbotaxsupport from
terrible with endless error loop - 9-945-263
received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by
Heathhhhhhhhh from
so easy!!!
Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by
Dee59 from
Excellent Service
Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
All TurboTax® Offerings Reviews - Page 1790
Date published: 2021-02-27