TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Had some trouble this year I have used TurboTax for many years now and always felt it was accurate and easy to use. I had some trouble this year and could not get anyone on the help line for assistance. Waited 45 minutes on hold, and ultimately searched the web and found my own answers.
Date published: 2021-05-22
Rated 4 out of 5 by from Easy returns Quick and easy to use. Not complicated really in-depth
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is OK It is difficult to go back and review. When reviewing Turbo tax does not give chance to see all the details of your entries. I have some rentals and I could not see expenses of each one nor make comparisons with previous entries.
Date published: 2021-05-22
Rated 5 out of 5 by from Awesome Personal Service Paul told me what I needed to know quickly and concisively.
Date published: 2021-05-22
Rated 5 out of 5 by from Super Great Have been using Turbo Tax since it appeared on the market
Date published: 2021-05-22
Rated 5 out of 5 by from Enjoyable interactions with real people The only thing that concerns me is that the price structure is not as straight forward as it could be. Last year's bobble was rather mysterious too. I signed on for a $49.99 price point and at checkout the price had jumped up $10.00. Still, much better experience with TurboTax than I had with competitors. One competitor made such serious mistakes on an intestate filing the estate distributions were held up for nearly 2 years. Really made to feel much more secure with Anna double checking everything.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo tax expertise when you need it Great customer service and professional service I will use again
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is an excellent tool Everything was good - all the tax exemptions and help was wonderful. The agents I chatted with were knowledgeable and courteous and helpful.
Date published: 2021-05-22
Rated 5 out of 5 by from Multi-year user of Turbo Tax I have always liked the ease of use and, the timeliness of updates.
Date published: 2021-05-22
Rated 4 out of 5 by from turbo tax is good I like turbo tax but there ae still a lot of things I wish were better explained for people not so experienced with Tax's.
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Had some trouble this year I have used TurboTax for many years now and always felt it was accurate and easy to use. I had some trouble this year and could not get anyone on the help line for assistance. Waited 45 minutes on hold, and ultimately searched the web and found my own answers.
Date published: 2021-05-22
Rated 4 out of 5 by from Easy returns Quick and easy to use. Not complicated really in-depth
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is OK It is difficult to go back and review. When reviewing Turbo tax does not give chance to see all the details of your entries. I have some rentals and I could not see expenses of each one nor make comparisons with previous entries.
Date published: 2021-05-22
Rated 5 out of 5 by from Awesome Personal Service Paul told me what I needed to know quickly and concisively.
Date published: 2021-05-22
Rated 5 out of 5 by from Super Great Have been using Turbo Tax since it appeared on the market
Date published: 2021-05-22
Rated 5 out of 5 by from Enjoyable interactions with real people The only thing that concerns me is that the price structure is not as straight forward as it could be. Last year's bobble was rather mysterious too. I signed on for a $49.99 price point and at checkout the price had jumped up $10.00. Still, much better experience with TurboTax than I had with competitors. One competitor made such serious mistakes on an intestate filing the estate distributions were held up for nearly 2 years. Really made to feel much more secure with Anna double checking everything.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo tax expertise when you need it Great customer service and professional service I will use again
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is an excellent tool Everything was good - all the tax exemptions and help was wonderful. The agents I chatted with were knowledgeable and courteous and helpful.
Date published: 2021-05-22
Rated 5 out of 5 by from Multi-year user of Turbo Tax I have always liked the ease of use and, the timeliness of updates.
Date published: 2021-05-22
Rated 4 out of 5 by from turbo tax is good I like turbo tax but there ae still a lot of things I wish were better explained for people not so experienced with Tax's.
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 179