TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax It was an easy process. Everything was explained and gone over.
Date published: 2021-03-01
Rated 5 out of 5 by from So simple Doing your taxes doesn't get any easier. Turbo tax is great!
Date published: 2021-03-01
Rated 5 out of 5 by from Great Easy to use very helpful asks all the right questions
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best I've been using Turbo Tax for 6 years now, and I absolutely love how simply everything is laid out and explained. And the addition of "ask an expert" has help out tremendously. I would(and have) recommend Turbo Tax to everyone.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1762
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax It was an easy process. Everything was explained and gone over.
Date published: 2021-03-01
Rated 5 out of 5 by from So simple Doing your taxes doesn't get any easier. Turbo tax is great!
Date published: 2021-03-01
Rated 5 out of 5 by from Great Easy to use very helpful asks all the right questions
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best I've been using Turbo Tax for 6 years now, and I absolutely love how simply everything is laid out and explained. And the addition of "ask an expert" has help out tremendously. I would(and have) recommend Turbo Tax to everyone.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1762