TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Worst year yet One page had us fill in one of our W2's again which showed much higher income than reality so we almost lost our minds when the tax due was about $10K. The only solution we could figured was to manually delete that! In addition, your software goofed on our state tax return (which we pay you for mind you) and then you made us go back in to fix YOUR MISTAKE! Please refund the $40 you charged me to exact account that you took the $40 from.
Date published: 2021-02-21
Rated 5 out of 5 by from Smooth sailing Awesome experience exceptional i would recommend thumbs up
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Peasy First time user. This was good for a beginner. Great tool.
Date published: 2021-02-21
Rated 5 out of 5 by from So EASY to use!!!!! It is so easy to use Turbo Tax!!! This is my 8th year as a customer and I wouldn't dream of using another software!!! I love how it remembers my information from last year and I don't have to fid m hard copies!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome It was so easy to do. I recommend to everyone to try it.
Date published: 2021-02-21
Rated 5 out of 5 by from Love TurboTax! TurboTax walks you through every situation that applies to you to ensure you get the maximum refund allowed. Great product and recommend if you don't have a very complex return.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Filing Software! Very user friendly...walks you through the entire process, no need to anything about taxes. Just gather you documents and drop in the data. Super easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is wonderfull! This product is easy to work with. I like the questions and the notes
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbo tax!!! Denise is wonderful. Tablet froze so she talked me through putting my info on my smart phone and then helped me correct my stock error and finish returns. She was patient with this 74 year old. She deserves a raise!
Date published: 2021-02-21
Rated 2 out of 5 by from Entered all my Tax Info TWICE!!! On-line Website I purchased Turbotax BASIC with CD, from Staples, as I wanted. Sometime after I started, without my knowledge, it Switched Me Over To the ON-LINE Tax Form, I.E.; said that the IRS Pension Forms were not available, might be days, weeks, ??, & Charity giving was too high & I would have to UPGRADE to DELUXE, with $40.00 charge & a "Processing Charge" of unstated amount. I finally got back to my CD program & had to enter Everything again!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Worst year yet One page had us fill in one of our W2's again which showed much higher income than reality so we almost lost our minds when the tax due was about $10K. The only solution we could figured was to manually delete that! In addition, your software goofed on our state tax return (which we pay you for mind you) and then you made us go back in to fix YOUR MISTAKE! Please refund the $40 you charged me to exact account that you took the $40 from.
Date published: 2021-02-21
Rated 5 out of 5 by from Smooth sailing Awesome experience exceptional i would recommend thumbs up
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Peasy First time user. This was good for a beginner. Great tool.
Date published: 2021-02-21
Rated 5 out of 5 by from So EASY to use!!!!! It is so easy to use Turbo Tax!!! This is my 8th year as a customer and I wouldn't dream of using another software!!! I love how it remembers my information from last year and I don't have to fid m hard copies!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome It was so easy to do. I recommend to everyone to try it.
Date published: 2021-02-21
Rated 5 out of 5 by from Love TurboTax! TurboTax walks you through every situation that applies to you to ensure you get the maximum refund allowed. Great product and recommend if you don't have a very complex return.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Filing Software! Very user friendly...walks you through the entire process, no need to anything about taxes. Just gather you documents and drop in the data. Super easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is wonderfull! This product is easy to work with. I like the questions and the notes
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbo tax!!! Denise is wonderful. Tablet froze so she talked me through putting my info on my smart phone and then helped me correct my stock error and finish returns. She was patient with this 74 year old. She deserves a raise!
Date published: 2021-02-21
Rated 2 out of 5 by from Entered all my Tax Info TWICE!!! On-line Website I purchased Turbotax BASIC with CD, from Staples, as I wanted. Sometime after I started, without my knowledge, it Switched Me Over To the ON-LINE Tax Form, I.E.; said that the IRS Pension Forms were not available, might be days, weeks, ??, & Charity giving was too high & I would have to UPGRADE to DELUXE, with $40.00 charge & a "Processing Charge" of unstated amount. I finally got back to my CD program & had to enter Everything again!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1750