TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax ! Been using Turbo Tax since early 1990's. The product has gotten better and better each year and I continue to use it. I just like it.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Very easy to navigate. Will use again and recommend to friends.
Date published: 2021-05-10
Rated 5 out of 5 by from AWESOME!!!! Use TurboTax every year. Makes it very easy to understand and see what the best way to file will be.
Date published: 2021-05-10
Rated 4 out of 5 by from Had a problem this time TurboTax just went dead when I tried to update the investments section when it said it needed review. Looks like the number of stock transactions on my 1099's was too large for it to handle. Application had to be terminated and I couldn't review it in the end. Gave no errors so I just assumed there were no issues. Called support but they could not help either as they have no way of debugging the application. TurboTax needs to fix this software bug.
Date published: 2021-05-10
Rated 4 out of 5 by from Good experience for my first time I was generally satisfied but anxious when I did not understand some of the prompts for missing information. He
Date published: 2021-05-10
Rated 5 out of 5 by from I had a nice experience I was supposed to get a discount by Uber and Lyft and I don’t see the discount
Date published: 2021-05-10
Rated 2 out of 5 by from VERY VERRY HARD TO TALK TO IN LIVE CONVERSAN WHEN I ATTEMPTED TO TALK TO SOMEONE, THEY RESPONDED AS IF THEY HAD NOT READ MY QUESTION. THEY RESPONDED WITH COMPLETELY DIFFERENT RESPONSE. I HAVE HAD TO REPEAT MYSELF THREE TIMES, GETTING VERY, VERY, VERY FRUSTRATED TRYING TO GET ANSWER. WHEN FRUSTRATED I TRIED TO QUESTION THEM, THEY CUT ME OFF!!! NOT ANSWERING MY QUESTION. TURBOTAX JUST LOOK AT MY DIALOGUE. THERE WAS ONLY ONE PERSON, A CPA FROM CONNECTICUT THAT WAS VERY VERY HELPFULL HELPING ME SOLVE MY PROBLEM UNTIL LATE IN THE EVENING. TODAY I WAS CUT OFF FROM CONVERSATION--NO ANSWERS
Date published: 2021-05-10
Rated 3 out of 5 by from cpa it was easy to do but i could have went to my CPA for less but didnt know the cost until i was done.
Date published: 2021-05-10
Rated 3 out of 5 by from too many questions Paid $80 to ask 2 questions. ie Premier status. Look elsewhere
Date published: 2021-05-10
Rated 5 out of 5 by from It was fast and easy I enjoy using turbo tax because its fast easy and very helpful
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1746
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax ! Been using Turbo Tax since early 1990's. The product has gotten better and better each year and I continue to use it. I just like it.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Very easy to navigate. Will use again and recommend to friends.
Date published: 2021-05-10
Rated 5 out of 5 by from AWESOME!!!! Use TurboTax every year. Makes it very easy to understand and see what the best way to file will be.
Date published: 2021-05-10
Rated 4 out of 5 by from Had a problem this time TurboTax just went dead when I tried to update the investments section when it said it needed review. Looks like the number of stock transactions on my 1099's was too large for it to handle. Application had to be terminated and I couldn't review it in the end. Gave no errors so I just assumed there were no issues. Called support but they could not help either as they have no way of debugging the application. TurboTax needs to fix this software bug.
Date published: 2021-05-10
Rated 4 out of 5 by from Good experience for my first time I was generally satisfied but anxious when I did not understand some of the prompts for missing information. He
Date published: 2021-05-10
Rated 5 out of 5 by from I had a nice experience I was supposed to get a discount by Uber and Lyft and I don’t see the discount
Date published: 2021-05-10
Rated 2 out of 5 by from VERY VERRY HARD TO TALK TO IN LIVE CONVERSAN WHEN I ATTEMPTED TO TALK TO SOMEONE, THEY RESPONDED AS IF THEY HAD NOT READ MY QUESTION. THEY RESPONDED WITH COMPLETELY DIFFERENT RESPONSE. I HAVE HAD TO REPEAT MYSELF THREE TIMES, GETTING VERY, VERY, VERY FRUSTRATED TRYING TO GET ANSWER. WHEN FRUSTRATED I TRIED TO QUESTION THEM, THEY CUT ME OFF!!! NOT ANSWERING MY QUESTION. TURBOTAX JUST LOOK AT MY DIALOGUE. THERE WAS ONLY ONE PERSON, A CPA FROM CONNECTICUT THAT WAS VERY VERY HELPFULL HELPING ME SOLVE MY PROBLEM UNTIL LATE IN THE EVENING. TODAY I WAS CUT OFF FROM CONVERSATION--NO ANSWERS
Date published: 2021-05-10
Rated 3 out of 5 by from cpa it was easy to do but i could have went to my CPA for less but didnt know the cost until i was done.
Date published: 2021-05-10
Rated 3 out of 5 by from too many questions Paid $80 to ask 2 questions. ie Premier status. Look elsewhere
Date published: 2021-05-10
Rated 5 out of 5 by from It was fast and easy I enjoy using turbo tax because its fast easy and very helpful
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1746