TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Needs Improving Have used TurboTax for several years, and this is the most bugged version I've encountered. Software grabbed wrong information for NC529 payment, therefore had to manually alter several form fields. Also, some of the questions asked were confusing and seemed out of order compared to previous year's software. Left us heavily considering using different tax software in the future.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is helpful and easy to complete Turbo tax explains the how and why of everything so it is easier to understand and so you can complete your taxes gastoer
Date published: 2022-04-16
Rated 4 out of 5 by from Easy as pie Turbo tax was easy to use. The only thing I didn't find was how to add another form for deduction of home office space.
Date published: 2022-04-16
Rated 1 out of 5 by from Miscalculated my path to highest return Turbo tax explained they would compare married filing jointly and separately, but when the return was done, it was still showing jointly, even with the Ohio marriage penalty. I switched it to separately, and my refunds went up $500. But it won't file both of us separately. I would need to spend another $200 even though it's already collected both of our info. This cost me more time and more money than going to an actual tax professional, who gets us a bigger refund. I will not be back.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is a great product This is easy to use and has been a reliable help to our family during tax time.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is easy and awesome Easy to do. Actually used live help this year and tax consultant was very helpful
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is truly awesome! Just a great experience. Highly recommended. 123456
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Simple to use. Incorporating my State Tax Return was easy.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, anyone can do it! Lots of required work but directions are on-point, made it easier to complete. Fee was a little high than expected though.
Date published: 2022-04-16
Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs Improving Have used TurboTax for several years, and this is the most bugged version I've encountered. Software grabbed wrong information for NC529 payment, therefore had to manually alter several form fields. Also, some of the questions asked were confusing and seemed out of order compared to previous year's software. Left us heavily considering using different tax software in the future.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is helpful and easy to complete Turbo tax explains the how and why of everything so it is easier to understand and so you can complete your taxes gastoer
Date published: 2022-04-16
Rated 4 out of 5 by from Easy as pie Turbo tax was easy to use. The only thing I didn't find was how to add another form for deduction of home office space.
Date published: 2022-04-16
Rated 1 out of 5 by from Miscalculated my path to highest return Turbo tax explained they would compare married filing jointly and separately, but when the return was done, it was still showing jointly, even with the Ohio marriage penalty. I switched it to separately, and my refunds went up $500. But it won't file both of us separately. I would need to spend another $200 even though it's already collected both of our info. This cost me more time and more money than going to an actual tax professional, who gets us a bigger refund. I will not be back.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is a great product This is easy to use and has been a reliable help to our family during tax time.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is easy and awesome Easy to do. Actually used live help this year and tax consultant was very helpful
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is truly awesome! Just a great experience. Highly recommended. 123456
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Simple to use. Incorporating my State Tax Return was easy.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, anyone can do it! Lots of required work but directions are on-point, made it easier to complete. Fee was a little high than expected though.
Date published: 2022-04-16
Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1746