TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Couldn't have been easier, very user friendly site User friendly, good tips, and very helpful virtual assistance if needed.
Date published: 2021-05-08
Rated 5 out of 5 by from I am grateful for the service! Really helpful service. The service provided by the Turbo Tax representative was exceptional. Everything was explained in detail.
Date published: 2021-05-08
Rated 4 out of 5 by from Works well, but not for self-employment? We were happy once again with TurboTax, but I'm self-employed this year, and I can't find TurboTax help on filing quarterly estimated taxes for 2021. Chat support was unhelpful. What is recommended for those who know they need to file quarterly and pay taxes quarterly in 2021 if TurboTax 2021 is not yet released?
Date published: 2021-05-08
Rated 5 out of 5 by from First Time User This is my first time using TurboTax and it went perfectly! It took so much stress out of the process. Will be using it again next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to Use; Thorough; feels "human" almost great help from experts when had questions/stuck on a problem. Easy, quick, thorough experience.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome. Easy and User Friendly Awesome. Easy and User Friendly. I love using every year!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax Again! Always walks you through step by step in Deluxe. Everything I needed.
Date published: 2021-05-08
Rated 5 out of 5 by from NICE GOOD, BUT PRICES WENT UP. ALOT. STILL, $175 IS OK FOR THE PEACEOF MIND.
Date published: 2021-05-08
Rated 3 out of 5 by from turbotax is good Turbo tax overall is pretty good but when u get stuck you're screwed
Date published: 2021-05-08
Rated 3 out of 5 by from Getting progressively slower I've been using turbotax since 1991. Easy moving through but not good at knowing if anything changed if you toggle back in interview and change answers. For the cost, one would expect a smooth and easily navigable interface. I'll suggest a little expandable window that will show where you are and on what form, not just the numbers of what you owe. Would be good to list other changes the program may have made based upon entry. After 20 years, and some instructions are still clear as mud. Some, like setting up a pymt account, required a false answer to get to the correct screen.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Couldn't have been easier, very user friendly site User friendly, good tips, and very helpful virtual assistance if needed.
Date published: 2021-05-08
Rated 5 out of 5 by from I am grateful for the service! Really helpful service. The service provided by the Turbo Tax representative was exceptional. Everything was explained in detail.
Date published: 2021-05-08
Rated 4 out of 5 by from Works well, but not for self-employment? We were happy once again with TurboTax, but I'm self-employed this year, and I can't find TurboTax help on filing quarterly estimated taxes for 2021. Chat support was unhelpful. What is recommended for those who know they need to file quarterly and pay taxes quarterly in 2021 if TurboTax 2021 is not yet released?
Date published: 2021-05-08
Rated 5 out of 5 by from First Time User This is my first time using TurboTax and it went perfectly! It took so much stress out of the process. Will be using it again next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to Use; Thorough; feels "human" almost great help from experts when had questions/stuck on a problem. Easy, quick, thorough experience.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome. Easy and User Friendly Awesome. Easy and User Friendly. I love using every year!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax Again! Always walks you through step by step in Deluxe. Everything I needed.
Date published: 2021-05-08
Rated 5 out of 5 by from NICE GOOD, BUT PRICES WENT UP. ALOT. STILL, $175 IS OK FOR THE PEACEOF MIND.
Date published: 2021-05-08
Rated 3 out of 5 by from turbotax is good Turbo tax overall is pretty good but when u get stuck you're screwed
Date published: 2021-05-08
Rated 3 out of 5 by from Getting progressively slower I've been using turbotax since 1991. Easy moving through but not good at knowing if anything changed if you toggle back in interview and change answers. For the cost, one would expect a smooth and easily navigable interface. I'll suggest a little expandable window that will show where you are and on what form, not just the numbers of what you owe. Would be good to list other changes the program may have made based upon entry. After 20 years, and some instructions are still clear as mud. Some, like setting up a pymt account, required a false answer to get to the correct screen.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1723