TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax was great for the task. Great. Completed an estate form 1041 and e-filed the same day.
Date published: 2022-04-13
Rated 3 out of 5 by from Worse each year I seem to spend more money and time with Turbo Tax each year. Even though I have my banking through one of the largest banks, my forms still don’t upload easily. I spent more this year and spent over 6 hours trying to work through this including making a call (which turned out to be only “technical support”, but they were very nice). I have used this program for many years, but this is the last.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great! Step by step guidance Great experience with Turbo Tax. I have used Turbo Tax for many years.
Date published: 2022-04-13
Rated 3 out of 5 by from Not as easy to use as in years past. Any comments will have to wait until after the Fed accepts payment.
Date published: 2022-04-13
Rated 3 out of 5 by from Kinda Disappointed this year It was not quite up to its usual level of detailed completeness, with some forms requiring manual entry, and especially not being able to e-file when overrides were used. It would have been nice to know that before going through many hours and multiple levels of troubleshooting!
Date published: 2022-04-13
Rated 1 out of 5 by from TurboTax is overpriced I had minimal capital transactions (small dividends from my stocks) and in order to fill with Turbo Tax, I had to pay an additional $125 ($75 - federal and $50 - state). Extremely ridiculous. That such insignificant transactions like small dividends would trigger me to pay that much from Turbotax. I'll be looking for a local accountant next year.
Date published: 2022-04-13
Rated 5 out of 5 by from excellent help Nadia help me with something i was stuck on for a few days. She is a Rockstar
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the BEST Easy to use. Sidebar explanations are helpful Very quick
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy I like being able to contact someone to answer questions and walk through sections.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax ONLINE is pretty good... TurboTax ONLINE is pretty good if you ignore all the attempts to get you to pay more. Furthermore, i have yet to figure out how simple of a tax return you need to file for free but apparently mine was not simple enough. Which is fine, because I bought a copy of TurboTax in store. but that software they have you download is NOT like the online experience. The online experience looks friendly, helpful, and easy. while the desktop experience feels outdated and more like boring hard to understand tax software, that doesn't have all the stock brokerages up to date. When i tried to import my completed tax documents from the online version, the software, which was purchased a day before, said it only supported files from tax year 2020 even though the website download a tax file format from 2021. but when i manage to figure out how to get the file in the software, something must have went wrong because the desktop software was telling me i owed the state money while the online software said the state owed me money... come on TurboTax, just export the web application into a desktop format or just allow us to use the product key to activate the online version and forget the desktop application all together. you'll save money on software dev maintenance and download server hosting.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1716
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was great for the task. Great. Completed an estate form 1041 and e-filed the same day.
Date published: 2022-04-13
Rated 3 out of 5 by from Worse each year I seem to spend more money and time with Turbo Tax each year. Even though I have my banking through one of the largest banks, my forms still don’t upload easily. I spent more this year and spent over 6 hours trying to work through this including making a call (which turned out to be only “technical support”, but they were very nice). I have used this program for many years, but this is the last.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great! Step by step guidance Great experience with Turbo Tax. I have used Turbo Tax for many years.
Date published: 2022-04-13
Rated 3 out of 5 by from Not as easy to use as in years past. Any comments will have to wait until after the Fed accepts payment.
Date published: 2022-04-13
Rated 3 out of 5 by from Kinda Disappointed this year It was not quite up to its usual level of detailed completeness, with some forms requiring manual entry, and especially not being able to e-file when overrides were used. It would have been nice to know that before going through many hours and multiple levels of troubleshooting!
Date published: 2022-04-13
Rated 1 out of 5 by from TurboTax is overpriced I had minimal capital transactions (small dividends from my stocks) and in order to fill with Turbo Tax, I had to pay an additional $125 ($75 - federal and $50 - state). Extremely ridiculous. That such insignificant transactions like small dividends would trigger me to pay that much from Turbotax. I'll be looking for a local accountant next year.
Date published: 2022-04-13
Rated 5 out of 5 by from excellent help Nadia help me with something i was stuck on for a few days. She is a Rockstar
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the BEST Easy to use. Sidebar explanations are helpful Very quick
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy I like being able to contact someone to answer questions and walk through sections.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax ONLINE is pretty good... TurboTax ONLINE is pretty good if you ignore all the attempts to get you to pay more. Furthermore, i have yet to figure out how simple of a tax return you need to file for free but apparently mine was not simple enough. Which is fine, because I bought a copy of TurboTax in store. but that software they have you download is NOT like the online experience. The online experience looks friendly, helpful, and easy. while the desktop experience feels outdated and more like boring hard to understand tax software, that doesn't have all the stock brokerages up to date. When i tried to import my completed tax documents from the online version, the software, which was purchased a day before, said it only supported files from tax year 2020 even though the website download a tax file format from 2021. but when i manage to figure out how to get the file in the software, something must have went wrong because the desktop software was telling me i owed the state money while the online software said the state owed me money... come on TurboTax, just export the web application into a desktop format or just allow us to use the product key to activate the online version and forget the desktop application all together. you'll save money on software dev maintenance and download server hosting.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1716