TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax is good Turbo tax seems like it gets more expensive every year
Date published: 2022-04-13
Rated 5 out of 5 by from Long time fully satisfied user As usual I just have to force myself to enter the data and it works.
Date published: 2022-04-13
Rated 5 out of 5 by from Great no problems easy to use with all the answers provided.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax makes filing EASY You just follow the instructions. Very easy and trouble free
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Full Service I was hesitant at first, but with my busy schedule decided to try to full-service option. The price was very competitive, and it is guaranteed accurate. No problems at all, uploaded all my docs, a few calls and reviews, and we completed it. I will do it again next year, it save me stress and about 16-20 hours of work.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use The program was really easy to use. Directions were easy to follow.
Date published: 2022-04-13
Rated 1 out of 5 by from Said it would be free, made me pay for services Going though I kept picking the free version and at the end it made me choose a plan I had to pay for. It felt as though they were trying to sneak a fee also as I opted to have them be paid via my refund. It was also difficult to go back to the payment options to change how I wanted to pay. I couldn't find a way back to choose a payment plan that was not more expensive then the one they already forced me into
Date published: 2022-04-13
Rated 5 out of 5 by from i enjoyed using it. Even thou I've filed paper returns for years this was a good experience.
Date published: 2022-04-13
Rated 5 out of 5 by from I have been using it for 7 years It is easy to use and has been a trusted way to do my taxes for the past 7+ years.
Date published: 2022-04-13
Rated 4 out of 5 by from Need work on Roth Conversions Your guidance when the filer gets to Roth conversions is confusing and incomplete. You should make it clear that Roth conversions (backdoor conversions in particular) are not rollovers, and the amount of conversion is added to the filer's Adjusted Gross Income. Also, if taxes were taken out at the time of conversion, you should make it clear that only the amount that was actually converted to Roth, after the taxes were removed, is the amount still counted as taxable income. Your tax advisors when I contacted them were frankly no better prepared than me to discuss how much of the Roth conversion to enter in the software, and where.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1715
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good Turbo tax seems like it gets more expensive every year
Date published: 2022-04-13
Rated 5 out of 5 by from Long time fully satisfied user As usual I just have to force myself to enter the data and it works.
Date published: 2022-04-13
Rated 5 out of 5 by from Great no problems easy to use with all the answers provided.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax makes filing EASY You just follow the instructions. Very easy and trouble free
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Full Service I was hesitant at first, but with my busy schedule decided to try to full-service option. The price was very competitive, and it is guaranteed accurate. No problems at all, uploaded all my docs, a few calls and reviews, and we completed it. I will do it again next year, it save me stress and about 16-20 hours of work.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use The program was really easy to use. Directions were easy to follow.
Date published: 2022-04-13
Rated 1 out of 5 by from Said it would be free, made me pay for services Going though I kept picking the free version and at the end it made me choose a plan I had to pay for. It felt as though they were trying to sneak a fee also as I opted to have them be paid via my refund. It was also difficult to go back to the payment options to change how I wanted to pay. I couldn't find a way back to choose a payment plan that was not more expensive then the one they already forced me into
Date published: 2022-04-13
Rated 5 out of 5 by from i enjoyed using it. Even thou I've filed paper returns for years this was a good experience.
Date published: 2022-04-13
Rated 5 out of 5 by from I have been using it for 7 years It is easy to use and has been a trusted way to do my taxes for the past 7+ years.
Date published: 2022-04-13
Rated 4 out of 5 by from Need work on Roth Conversions Your guidance when the filer gets to Roth conversions is confusing and incomplete. You should make it clear that Roth conversions (backdoor conversions in particular) are not rollovers, and the amount of conversion is added to the filer's Adjusted Gross Income. Also, if taxes were taken out at the time of conversion, you should make it clear that only the amount that was actually converted to Roth, after the taxes were removed, is the amount still counted as taxable income. Your tax advisors when I contacted them were frankly no better prepared than me to discuss how much of the Roth conversion to enter in the software, and where.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1715