TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I will never use another product for filing taxes! I had to ask six different representatives a variety of questions. Each one was skilled, kind, and patient with me.
Date published: 2021-06-16
Rated 4 out of 5 by from Admin. Assistant It's pretty easy to navigate, e-filing was the hardest part. Didn't like having to enter my DL information.
Date published: 2021-06-16
Rated 4 out of 5 by from It's Top 3 on my listing Well designed algorithm/flowcharting...simplicity minimizes mistakes or burnout while doing individual taxes. Quite user friendly and makes one easily fix any mistakes or do post optimal analyses.
Date published: 2021-06-16
Rated 3 out of 5 by from Many steps Took too long once my taxes were completed, it was a least 10 steps more before I could finally file........when you owe money the process is taking your time and $$. When you get $$ back its worth the time/steps.
Date published: 2021-06-16
Rated 3 out of 5 by from Not clear - quality is slipping 1) 529 1098-T stuff wasnt clear implied my kid owed taxes when in fact they didnt - confusing had to go to web for solution 2) Installment payment wasnt clear - applied to IRS OPA and Turbotax didnt clearly give an option so I guessed. I HAVE USED TT FOR NEARLY 20 YEARS AND THIS IS FIRST TIME I HAVE BEEN UNHAPPY WITH LESS THAN CLEAR PRODUCT - YOU BETTER FIX IT.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EASY, QUICK AND SAVES TIME WOULDNT WANT TO USE ANOTHER TAX PREP
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easy! I have used it for years and I continue to love the ease in which it walks me from one step to another.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is the only way to go I have used TurboTax for many years and I have never had an issue. I will continue using it as long as I file taxes
Date published: 2021-06-16
Rated 5 out of 5 by from No other Choice Love, love, love my experience, year after year with Turbo Tax. Simply the best!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 18
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I will never use another product for filing taxes! I had to ask six different representatives a variety of questions. Each one was skilled, kind, and patient with me.
Date published: 2021-06-16
Rated 4 out of 5 by from Admin. Assistant It's pretty easy to navigate, e-filing was the hardest part. Didn't like having to enter my DL information.
Date published: 2021-06-16
Rated 4 out of 5 by from It's Top 3 on my listing Well designed algorithm/flowcharting...simplicity minimizes mistakes or burnout while doing individual taxes. Quite user friendly and makes one easily fix any mistakes or do post optimal analyses.
Date published: 2021-06-16
Rated 3 out of 5 by from Many steps Took too long once my taxes were completed, it was a least 10 steps more before I could finally file........when you owe money the process is taking your time and $$. When you get $$ back its worth the time/steps.
Date published: 2021-06-16
Rated 3 out of 5 by from Not clear - quality is slipping 1) 529 1098-T stuff wasnt clear implied my kid owed taxes when in fact they didnt - confusing had to go to web for solution 2) Installment payment wasnt clear - applied to IRS OPA and Turbotax didnt clearly give an option so I guessed. I HAVE USED TT FOR NEARLY 20 YEARS AND THIS IS FIRST TIME I HAVE BEEN UNHAPPY WITH LESS THAN CLEAR PRODUCT - YOU BETTER FIX IT.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EASY, QUICK AND SAVES TIME WOULDNT WANT TO USE ANOTHER TAX PREP
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easy! I have used it for years and I continue to love the ease in which it walks me from one step to another.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is the only way to go I have used TurboTax for many years and I have never had an issue. I will continue using it as long as I file taxes
Date published: 2021-06-16
Rated 5 out of 5 by from No other Choice Love, love, love my experience, year after year with Turbo Tax. Simply the best!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 18