TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbotax made me a level 99 gaming barbarian It's so fast and easy, like having your max level friend invite you into their lobby and powerlevel you in 20 minutes. They found me some awesome tax breaks that apparently exist, so I wouldnt be surprised if they can find me a girlfriend by this time next year
Date published: 2022-04-16
Rated 1 out of 5 by from Confusing Software and Terrible Customer Service I've filed with TurboTax's for 7 years now and it will be my last. Will use other software starting next year. The explanations provided by the software are not much help. Their customer service is awful and rude. Ended up waiting forever just to get no where. Extremely frustrating product overall.
Date published: 2022-04-16
Rated 2 out of 5 by from Extension Filing Is Not Clear in Premier Using a local copy of TurboTax Premier on my computer I tried to e-file an extension, but could not find a way to do it. TurboTax would only fill out the Extension Form, and allow me to make a PDF of it, but did not offer to e-file it. There was clearly a disconnect between e-filing my tax return, and e-filing the extension form. This is an area that needs better software development.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX VERY EASY TO USE I WOULD ADVISE IT TO EVERYONE TODAY
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME CONVIENECE AND VERY HELPFUL AND I AM SO GLAD TO LEARN HOW THIS OPERATES.
Date published: 2022-04-16
Rated 5 out of 5 by from Great experience Very thorough, and very intuitive. Made me understand why each piece of information is required.
Date published: 2022-04-16
Rated 2 out of 5 by from yikes Same stress different year thanks for your lack of info and unwillingness to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax works well and is easy to use I have used Turbo Tax for several years. This is the first year that I used online help-- i used the help chat option. TT always works well for me and i find it easy to use. Thanks TT!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty good First year investing and it made it super easy to do on my own without any help!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use and understand. Thank you! Only used the basic turbo tax and it was great. If you decide to use the tax refund to pay for the service, you will be charged 39 dollars. FYI
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax made me a level 99 gaming barbarian It's so fast and easy, like having your max level friend invite you into their lobby and powerlevel you in 20 minutes. They found me some awesome tax breaks that apparently exist, so I wouldnt be surprised if they can find me a girlfriend by this time next year
Date published: 2022-04-16
Rated 1 out of 5 by from Confusing Software and Terrible Customer Service I've filed with TurboTax's for 7 years now and it will be my last. Will use other software starting next year. The explanations provided by the software are not much help. Their customer service is awful and rude. Ended up waiting forever just to get no where. Extremely frustrating product overall.
Date published: 2022-04-16
Rated 2 out of 5 by from Extension Filing Is Not Clear in Premier Using a local copy of TurboTax Premier on my computer I tried to e-file an extension, but could not find a way to do it. TurboTax would only fill out the Extension Form, and allow me to make a PDF of it, but did not offer to e-file it. There was clearly a disconnect between e-filing my tax return, and e-filing the extension form. This is an area that needs better software development.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX VERY EASY TO USE I WOULD ADVISE IT TO EVERYONE TODAY
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME CONVIENECE AND VERY HELPFUL AND I AM SO GLAD TO LEARN HOW THIS OPERATES.
Date published: 2022-04-16
Rated 5 out of 5 by from Great experience Very thorough, and very intuitive. Made me understand why each piece of information is required.
Date published: 2022-04-16
Rated 2 out of 5 by from yikes Same stress different year thanks for your lack of info and unwillingness to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax works well and is easy to use I have used Turbo Tax for several years. This is the first year that I used online help-- i used the help chat option. TT always works well for me and i find it easy to use. Thanks TT!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty good First year investing and it made it super easy to do on my own without any help!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use and understand. Thank you! Only used the basic turbo tax and it was great. If you decide to use the tax refund to pay for the service, you will be charged 39 dollars. FYI
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1688