TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from simple and easy simple and easy to use. step by step questions are very helpful.
Date published: 2021-05-08
Rated 4 out of 5 by from I should have used Turbo Tax sooner! I started out slow but with the help of Sandy (turbo expert) I got through it. I will use it again next year.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax big flop this year I've been with TT for 8 yrs and everything went well in past years. This year however, things went badly. Something became corrupted between the information transfer from Edward Jones and TT, resulting in additional taxable interest which could not be deleted. To solve the problem, my tax return needed to be cleared entirely and I had to re-enter the entire tax return. Result- approx 5 hours wasted between phone calls and attempts to solve the issues. Unhappy and angry..
Date published: 2021-05-08
Rated 5 out of 5 by from Just great!!! Have been using it for several years now - consistent and user firendly application
Date published: 2021-05-08
Rated 5 out of 5 by from Couldn't do without it! Without the help of TurboTax's self employment and other income guidance I'd never be able to do the taxes by myself.
Date published: 2021-05-08
Rated 5 out of 5 by from Absolutely love Turbo Tax Software!! I've used TurboTax since 2005 and love it's ease of use and flexibility. I love that it allows me to see instant results from different options for reporting earnings,etc.
Date published: 2021-05-08
Rated 5 out of 5 by from Gets better and easier every year! I have used TurboTax for decades as does my ex-husband and he is an Enrolled Agent who also does tax preparation using very expensive software for his clients, but he uses Turbo Tax for his personal use. I have used this even when I had a few very small businesses over the years. The walk through processes are THE BEST. Highly recommend. My only wish for future iterations are that they simplify even more the entering of data from the 1099-B. Otherwise, it is perfect!
Date published: 2021-05-08
Rated 2 out of 5 by from Turbo Tax Frustrating I have used Turbo Tax for at least 10 years and this year it was frustrating. I had issues finding information on how to handle specific deductions. It did not carry forward all of my information from the prior year. I also was unable to efile. It kept stating I needed to load an update. I went to look for updates and there were no updates to load. Tried to submit the efile again and it stated there was an update. I had to mail the return in. Very disappointed in turbo tax this year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is one of the best tax services. Having tax preparation for several years, I have the experience and also appreciate the expert team intuit has for its turbo tax team there.
Date published: 2021-05-08
Rated 3 out of 5 by from Average this year Turbo Tax Home and Business - some forms are not intuitive. The program asks for key information to be filled in to actual forms, even though we answered the questions in the review.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from simple and easy simple and easy to use. step by step questions are very helpful.
Date published: 2021-05-08
Rated 4 out of 5 by from I should have used Turbo Tax sooner! I started out slow but with the help of Sandy (turbo expert) I got through it. I will use it again next year.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax big flop this year I've been with TT for 8 yrs and everything went well in past years. This year however, things went badly. Something became corrupted between the information transfer from Edward Jones and TT, resulting in additional taxable interest which could not be deleted. To solve the problem, my tax return needed to be cleared entirely and I had to re-enter the entire tax return. Result- approx 5 hours wasted between phone calls and attempts to solve the issues. Unhappy and angry..
Date published: 2021-05-08
Rated 5 out of 5 by from Just great!!! Have been using it for several years now - consistent and user firendly application
Date published: 2021-05-08
Rated 5 out of 5 by from Couldn't do without it! Without the help of TurboTax's self employment and other income guidance I'd never be able to do the taxes by myself.
Date published: 2021-05-08
Rated 5 out of 5 by from Absolutely love Turbo Tax Software!! I've used TurboTax since 2005 and love it's ease of use and flexibility. I love that it allows me to see instant results from different options for reporting earnings,etc.
Date published: 2021-05-08
Rated 5 out of 5 by from Gets better and easier every year! I have used TurboTax for decades as does my ex-husband and he is an Enrolled Agent who also does tax preparation using very expensive software for his clients, but he uses Turbo Tax for his personal use. I have used this even when I had a few very small businesses over the years. The walk through processes are THE BEST. Highly recommend. My only wish for future iterations are that they simplify even more the entering of data from the 1099-B. Otherwise, it is perfect!
Date published: 2021-05-08
Rated 2 out of 5 by from Turbo Tax Frustrating I have used Turbo Tax for at least 10 years and this year it was frustrating. I had issues finding information on how to handle specific deductions. It did not carry forward all of my information from the prior year. I also was unable to efile. It kept stating I needed to load an update. I went to look for updates and there were no updates to load. Tried to submit the efile again and it stated there was an update. I had to mail the return in. Very disappointed in turbo tax this year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is one of the best tax services. Having tax preparation for several years, I have the experience and also appreciate the expert team intuit has for its turbo tax team there.
Date published: 2021-05-08
Rated 3 out of 5 by from Average this year Turbo Tax Home and Business - some forms are not intuitive. The program asks for key information to be filled in to actual forms, even though we answered the questions in the review.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1686