TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

(4.5/5 | 63462 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Too Many Clicks My #1 objective is to provide turbo tax with information and leave. Here's what happened. I had to come back to Turbo Tax to finish my state taxes and review information. I should have started out on the screen that shows a summary of Federal on the left, state on the right, and a buton that says finish state taxes. Clicking finish state taxes takes me directly to the first thing I need to fix. Instead, I circled around and around with buttons. Not a straight forward process. You have put so much great effort into your product. Now I suggest you sit down with some people and just watch them use your product without talking to them at all. Don't know if I will use this again or not as it takes much longer than a 1040ez or really a 1040 in my case. P.S. the info I provided below is bs since it is forced to provide to submit the feedback.
Date published: 2023-02-01
Rated 5 out of 5 by from Amazing Love Turbo tax, was my first time filing my taxes and didnt pay a thing and the user interface is so easy and doesnt seem to be clustered i really love turbo tax
Date published: 2023-02-01
Rated 4 out of 5 by from Good tax company They helped me and I don't know anything about taxes. I may not know anything, but I'm happy it's done now. It took an hour and that was not long to me so I like it.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax is outstanding. I did not use a Turbo Tax Expert, however, Turbo Tax was very easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from Orea super duper ea I can't believe g Jow sr duper easy doing ya es wk
Date published: 2023-02-01
Rated 5 out of 5 by from great great service and wasy to do my own taxes will use again next yearz
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax keeps it easy Always a great and quick experience. Turbo Tax makes it easy, efficient, and fast.
Date published: 2023-02-01
Rated 3 out of 5 by from Frustrating TurboTax asked me about things that I filed for 2021. Why was it trying to make me clean them again in 2022? It wasn't just trying to have me clean one thing that I had already cleaned in 2021 it was trying to have me clean several things that I had already cleaned in 2021. I have done my taxes with TurboTax for the past 8 years. TurboTax should already know that I already claimed things that I have claimed and do not need to reclaim them again in the following year. An example of this would be the money I cleaned for covid in 2021 I put on my 20-21 taxes so why is it trying to make me clean it again in 2022 when I didn't clean any covid money in 2022. Very frustrated with TurboTax this year.
Date published: 2023-02-01
Rated 5 out of 5 by from SO EASY! Took me under an hour and prompted me to add things that I needed to!
Date published: 2023-02-01
Rated 3 out of 5 by from I had a bigger refund last year with no dependant One I was able to get a copy of my W2 from employer website app I didn't have any problems. Although I'm disgruntled a little because once I upgraded to deluxe, my 500 dollar dependant credit decrease to 443 dollars And I feel like I got screwed somehow because my fiancee didn't qualify me for HOH even though I fully supported her and paid everything. And when I reported my Roth IRA I was forced to upgrade to deluxe.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too Many Clicks My #1 objective is to provide turbo tax with information and leave. Here's what happened. I had to come back to Turbo Tax to finish my state taxes and review information. I should have started out on the screen that shows a summary of Federal on the left, state on the right, and a buton that says finish state taxes. Clicking finish state taxes takes me directly to the first thing I need to fix. Instead, I circled around and around with buttons. Not a straight forward process. You have put so much great effort into your product. Now I suggest you sit down with some people and just watch them use your product without talking to them at all. Don't know if I will use this again or not as it takes much longer than a 1040ez or really a 1040 in my case. P.S. the info I provided below is bs since it is forced to provide to submit the feedback.
Date published: 2023-02-01
Rated 5 out of 5 by from Amazing Love Turbo tax, was my first time filing my taxes and didnt pay a thing and the user interface is so easy and doesnt seem to be clustered i really love turbo tax
Date published: 2023-02-01
Rated 4 out of 5 by from Good tax company They helped me and I don't know anything about taxes. I may not know anything, but I'm happy it's done now. It took an hour and that was not long to me so I like it.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax is outstanding. I did not use a Turbo Tax Expert, however, Turbo Tax was very easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from Orea super duper ea I can't believe g Jow sr duper easy doing ya es wk
Date published: 2023-02-01
Rated 5 out of 5 by from great great service and wasy to do my own taxes will use again next yearz
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax keeps it easy Always a great and quick experience. Turbo Tax makes it easy, efficient, and fast.
Date published: 2023-02-01
Rated 3 out of 5 by from Frustrating TurboTax asked me about things that I filed for 2021. Why was it trying to make me clean them again in 2022? It wasn't just trying to have me clean one thing that I had already cleaned in 2021 it was trying to have me clean several things that I had already cleaned in 2021. I have done my taxes with TurboTax for the past 8 years. TurboTax should already know that I already claimed things that I have claimed and do not need to reclaim them again in the following year. An example of this would be the money I cleaned for covid in 2021 I put on my 20-21 taxes so why is it trying to make me clean it again in 2022 when I didn't clean any covid money in 2022. Very frustrated with TurboTax this year.
Date published: 2023-02-01
Rated 5 out of 5 by from SO EASY! Took me under an hour and prompted me to add things that I needed to!
Date published: 2023-02-01
Rated 3 out of 5 by from I had a bigger refund last year with no dependant One I was able to get a copy of my W2 from employer website app I didn't have any problems. Although I'm disgruntled a little because once I upgraded to deluxe, my 500 dollar dependant credit decrease to 443 dollars And I feel like I got screwed somehow because my fiancee didn't qualify me for HOH even though I fully supported her and paid everything. And when I reported my Roth IRA I was forced to upgrade to deluxe.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1682