TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Product We have been using TurboTax for over 15 years. Wouldn't use any other software
Date published: 2021-05-16
Rated 2 out of 5 by from State e-file Charges I wanted to e-file my state return so I gave TT my credit card information as required per the TT instructions. However, when I tried to e-file, TT said I had to mail my return because one of the forms was not supported to be e-filed. So, now how do I get my $25 back??
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX IS GREAT NO PROBLEMS . IT WAS EASY AND SIMPLE.XXXXXXXXXXXXXXX
Date published: 2021-05-16
Rated 5 out of 5 by from YEAH Turbo Tax. Painless Easy, User friendly, and Fast! Will definitely use Turbo Tax again next year
Date published: 2021-05-16
Rated 4 out of 5 by from The little things slip in quality each year. It's the little things: not being to put Interest, Dividends, and Charities in Alphabetical Order; having go through manual entry during Federal check for things I should have been asked already (Form 2210AI); having to group through Forms mode to change my refund amount; the cumbersome nature of the manual worksheets (Crtl_I). I get a little more frustrated every year.
Date published: 2021-05-16
Rated 5 out of 5 by from great program Easy to use. It took less than 1 hour to do my taxes. Wow!
Date published: 2021-05-16
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product We have been using TurboTax for over 15 years. Wouldn't use any other software
Date published: 2021-05-16
Rated 2 out of 5 by from State e-file Charges I wanted to e-file my state return so I gave TT my credit card information as required per the TT instructions. However, when I tried to e-file, TT said I had to mail my return because one of the forms was not supported to be e-filed. So, now how do I get my $25 back??
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX IS GREAT NO PROBLEMS . IT WAS EASY AND SIMPLE.XXXXXXXXXXXXXXX
Date published: 2021-05-16
Rated 5 out of 5 by from YEAH Turbo Tax. Painless Easy, User friendly, and Fast! Will definitely use Turbo Tax again next year
Date published: 2021-05-16
Rated 4 out of 5 by from The little things slip in quality each year. It's the little things: not being to put Interest, Dividends, and Charities in Alphabetical Order; having go through manual entry during Federal check for things I should have been asked already (Form 2210AI); having to group through Forms mode to change my refund amount; the cumbersome nature of the manual worksheets (Crtl_I). I get a little more frustrated every year.
Date published: 2021-05-16
Rated 5 out of 5 by from great program Easy to use. It took less than 1 hour to do my taxes. Wow!
Date published: 2021-05-16
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1680