TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
Rated 4 out of 5 by from Easy to use ... but, needs some improvement. PLEASE make time to do a MAJOR upgrade to the It's Deductible (Charitable donations) section. Years ago, it offered a search by key word ... now, while searching for BELT, tools and other bizarre items show up! PLEASE make it user friendly. Also, let the page show up in for 8x11 page size so it's visible unlike current 5x5 size!
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience I was trying to decide to do standard deduction or not and then I had a refinance along with some renovations. I decided to go the Turbotax route and it was simple, easy and Kylee responded quickly and appropriately. I do think it was a little expensive but I wasn't comfortable doing it myself this year.
Date published: 2021-05-07
Rated 5 out of 5 by from Stress Reliever Having Nila handle my taxes allowed me to concentrate on more personal issues that needed attending to at the same time I needed to do my taxes
Date published: 2021-05-07
Rated 4 out of 5 by from Was great till.. Was great till..i tried to pay...once i paid, then it fell apart and until i had a very nice Lady (Nandi) by phone in 2 minutes call me back, it took ~an hour but she solved the issue...but missed the deadline. otherwise it's intuitive!
Date published: 2021-05-07
Rated 5 out of 5 by from Love TurboTax The ability to download complicated forms from various financial institutions makes filing taxes extremely easy. What used to take a day or more now only takes a few hours.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
Rated 4 out of 5 by from Easy to use ... but, needs some improvement. PLEASE make time to do a MAJOR upgrade to the It's Deductible (Charitable donations) section. Years ago, it offered a search by key word ... now, while searching for BELT, tools and other bizarre items show up! PLEASE make it user friendly. Also, let the page show up in for 8x11 page size so it's visible unlike current 5x5 size!
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience I was trying to decide to do standard deduction or not and then I had a refinance along with some renovations. I decided to go the Turbotax route and it was simple, easy and Kylee responded quickly and appropriately. I do think it was a little expensive but I wasn't comfortable doing it myself this year.
Date published: 2021-05-07
Rated 5 out of 5 by from Stress Reliever Having Nila handle my taxes allowed me to concentrate on more personal issues that needed attending to at the same time I needed to do my taxes
Date published: 2021-05-07
Rated 4 out of 5 by from Was great till.. Was great till..i tried to pay...once i paid, then it fell apart and until i had a very nice Lady (Nandi) by phone in 2 minutes call me back, it took ~an hour but she solved the issue...but missed the deadline. otherwise it's intuitive!
Date published: 2021-05-07
Rated 5 out of 5 by from Love TurboTax The ability to download complicated forms from various financial institutions makes filing taxes extremely easy. What used to take a day or more now only takes a few hours.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1675