TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
Rated 2 out of 5 by from AGI Pin The AGI Pin does not work - it was asking for my husband and I's AGI in separate screens, even though we filed together in 2019, and used Turbo Tax. I pulled my transcripts directly from the IRS to confirm the AGI number was correct. I tried submitting with the AGI under both my husband and I - rejected. I tried it under just the primary - rejected. I am not happy, as I paid turbo-tax to file my state return electronically and now I have to file by mail.
Date published: 2021-10-15
Rated 5 out of 5 by from I couldn't live without TurboTax I have used TurboTax for my personal and business as a Realtor/Independant Contractor and have had the best experience with this system/program. It guides me step by step of what I need and how to help me save money and things to remember, etc. I love having the control of knowing every step of this process. I will be using this in years to come for Federal and State.
Date published: 2021-10-15
Rated 4 out of 5 by from TURBO TAX IS SOMETIMES VERY CONFUSING, BUT IT WORK Was only able to finish with Lamar's expert assistance
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo is a good tool for a procrastinator Had to follow instructions they are not clear next year I will start earlier
Date published: 2021-10-15
Rated 5 out of 5 by from last minute prep worked fine confused as to why 2019 which was files with turbo tax was not found on your website; peculiar error so I had to get 2019AGI from IRS
Date published: 2021-10-15
Rated 5 out of 5 by from I am so glad I used TurboTax Super easy! I had a few questions, called and spoke with a gentleman named Daryl (wish I wrote down his last name) he was calm and easy to work with. Walked me through what I needed to get done.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is amazing with great customer service Was having problems filing, one call fixed it all. Very friendly and knowledgeable
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
Rated 2 out of 5 by from AGI Pin The AGI Pin does not work - it was asking for my husband and I's AGI in separate screens, even though we filed together in 2019, and used Turbo Tax. I pulled my transcripts directly from the IRS to confirm the AGI number was correct. I tried submitting with the AGI under both my husband and I - rejected. I tried it under just the primary - rejected. I am not happy, as I paid turbo-tax to file my state return electronically and now I have to file by mail.
Date published: 2021-10-15
Rated 5 out of 5 by from I couldn't live without TurboTax I have used TurboTax for my personal and business as a Realtor/Independant Contractor and have had the best experience with this system/program. It guides me step by step of what I need and how to help me save money and things to remember, etc. I love having the control of knowing every step of this process. I will be using this in years to come for Federal and State.
Date published: 2021-10-15
Rated 4 out of 5 by from TURBO TAX IS SOMETIMES VERY CONFUSING, BUT IT WORK Was only able to finish with Lamar's expert assistance
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo is a good tool for a procrastinator Had to follow instructions they are not clear next year I will start earlier
Date published: 2021-10-15
Rated 5 out of 5 by from last minute prep worked fine confused as to why 2019 which was files with turbo tax was not found on your website; peculiar error so I had to get 2019AGI from IRS
Date published: 2021-10-15
Rated 5 out of 5 by from I am so glad I used TurboTax Super easy! I had a few questions, called and spoke with a gentleman named Daryl (wish I wrote down his last name) he was calm and easy to work with. Walked me through what I needed to get done.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo tax is amazing with great customer service Was having problems filing, one call fixed it all. Very friendly and knowledgeable
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1673