TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Bad Format I thought I filed my taxes once I paid and turns out I went back in to turbo tax and they were completed.
Date published: 2021-06-28
Rated 5 out of 5 by from quick and easy Turbo Tax makes so i am not afraid to do my taxes anymore!
Date published: 2021-06-28
Rated 5 out of 5 by from THE BEST AND EASIEST TO USE AND UNDERSTAND I have been a turbo tax user for at least 20 years with no problems issues or concerns.
Date published: 2021-06-28
Rated 3 out of 5 by from Not such a great time I was stuck in a loop with no way out after accidentally inputting that I had a 1095 A when in fact I did not. I went back to remove it, which I thought I had but found that it would not let me move forward to e file until I fixed the error. Tried many times but could not. I was unable to talk with anyone since it wasnt between the hours of 9 to 5 Mon-friday. So much for there being 24/7. A computer can only help with so much.
Date published: 2021-06-28
Rated 5 out of 5 by from Turbo tax is great!!! It was alot easier and just simple to navigate thank you
Date published: 2021-06-28
Rated 1 out of 5 by from Worst Ever Experience First of all, my son and I started program. he finished. I went to sign in and it required the code which I had thrown away because I had already installed. Took THREE hours and TWO supervisors to get it back. Now I CANNOT pay by credit card and is only ALLOWING to deduct from return FOR FORTY-FIVE dollars!!!! OF COURSE NO LIVE PERSON BECAUSE IT IS SUNDAY. I followed directions NOT to pay the 45 dollars... BUT it just saves my return.. and NOTHING! I bought from Costco and knew I had to pay a bit extra for state.. BUT I do not want to pay ANOTHER $45!!! I might as well do it with a live person.. 64 plus 25 plus 45 is 134!!!!! LOUSY EXPERIENCE!! The people were nice even though I was put on hold for THREE HOURS!!!
Date published: 2021-06-27
Rated 5 out of 5 by from Makes the filing process highly thorough and easy I've used Turbo Tax again and again. It is always up to date and goes over everything, without missing anything - but not going into unnecessary steps. Overall, this ends up making the process of filing go very well and get completely taken care of readily. I can't think of a better way to do it.
Date published: 2021-06-27
Rated 4 out of 5 by from Thumbs up Great Product! Easy Peasy. I recommend and will use again.
Date published: 2021-06-27
Rated 4 out of 5 by from Good, except-- Some of the questions were so redundant. I wish there was a more basic return. Fast and efficient.
Date published: 2021-06-27
Rated 5 out of 5 by from Great program and helps get the maximum refund. I have used Turbo Tax for several years, love it, and always recommend to family and friends.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 167
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Bad Format I thought I filed my taxes once I paid and turns out I went back in to turbo tax and they were completed.
Date published: 2021-06-28
Rated 5 out of 5 by from quick and easy Turbo Tax makes so i am not afraid to do my taxes anymore!
Date published: 2021-06-28
Rated 5 out of 5 by from THE BEST AND EASIEST TO USE AND UNDERSTAND I have been a turbo tax user for at least 20 years with no problems issues or concerns.
Date published: 2021-06-28
Rated 3 out of 5 by from Not such a great time I was stuck in a loop with no way out after accidentally inputting that I had a 1095 A when in fact I did not. I went back to remove it, which I thought I had but found that it would not let me move forward to e file until I fixed the error. Tried many times but could not. I was unable to talk with anyone since it wasnt between the hours of 9 to 5 Mon-friday. So much for there being 24/7. A computer can only help with so much.
Date published: 2021-06-28
Rated 5 out of 5 by from Turbo tax is great!!! It was alot easier and just simple to navigate thank you
Date published: 2021-06-28
Rated 1 out of 5 by from Worst Ever Experience First of all, my son and I started program. he finished. I went to sign in and it required the code which I had thrown away because I had already installed. Took THREE hours and TWO supervisors to get it back. Now I CANNOT pay by credit card and is only ALLOWING to deduct from return FOR FORTY-FIVE dollars!!!! OF COURSE NO LIVE PERSON BECAUSE IT IS SUNDAY. I followed directions NOT to pay the 45 dollars... BUT it just saves my return.. and NOTHING! I bought from Costco and knew I had to pay a bit extra for state.. BUT I do not want to pay ANOTHER $45!!! I might as well do it with a live person.. 64 plus 25 plus 45 is 134!!!!! LOUSY EXPERIENCE!! The people were nice even though I was put on hold for THREE HOURS!!!
Date published: 2021-06-27
Rated 5 out of 5 by from Makes the filing process highly thorough and easy I've used Turbo Tax again and again. It is always up to date and goes over everything, without missing anything - but not going into unnecessary steps. Overall, this ends up making the process of filing go very well and get completely taken care of readily. I can't think of a better way to do it.
Date published: 2021-06-27
Rated 4 out of 5 by from Thumbs up Great Product! Easy Peasy. I recommend and will use again.
Date published: 2021-06-27
Rated 4 out of 5 by from Good, except-- Some of the questions were so redundant. I wish there was a more basic return. Fast and efficient.
Date published: 2021-06-27
Rated 5 out of 5 by from Great program and helps get the maximum refund. I have used Turbo Tax for several years, love it, and always recommend to family and friends.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 167