TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from FOR SMALL TIME INVESTORS NOT NECESSARILY ACCURATE! I have to spend hours checking and rechecking the work on investments. The two rentals we own are complicated b/c one is a garage on our property. TT in the past was inaccurate on multiple fronts in this case and it still is rather rudimentary. I don't see any sign that this product is really made for people like us, but I don't want to turn it over to accountants due to the expense. So I spent about 86 hours this year doing our taxes. Since I have found so many errors in the past, and found errors this year on the 1099-b entries I had made TWICE, Yesterday I put the numbers on the form again, saved, went back and the numbers were NOT there. I have to check and recheck. Same on the depreciation. I would be willing to pay for a product that really makes the effort to get ALL of these details for the small time investor into account. In the last few years I have really been disappointed in the product and loved it in the past.
Date published: 2022-10-14
Rated 1 out of 5 by from Exasperating Almost impossible to find learn how to report seller financed mortgage interest. Had to pay for live help to learn this. Anything but intuitive. Was told it was easy to downgrade to Premier just prior to filing by MaryAnn live help but that was not true. Went through a cumbersome process from helpful Sheronna.
Date published: 2022-10-14
Rated 5 out of 5 by from turbo tax bussiness very good , smooth , efficient and easy should add more pictures so one does not have to read text.. overall already very good keep it up.. should be discount for returning customers unfair that new customer gets discount and old dont
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo tax is great Easy process , would recommend there services to anyone who need there taxes did
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Makes My Tax Return Filing Easy I have used TurboTax for at least 20 years. The system is fool proof. If you can follow instructions you can file your return.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome I had a wonderful Tax expert named Gloria who was a great problem solver.
Date published: 2022-10-14
Rated 5 out of 5 by from Great Product I use to use the free online version, but realized it was limited for my complex situation.
Date published: 2022-10-14
Rated 3 out of 5 by from Great unless you file Federal JT and ST separate I've used TTax H&B for many years, most had minor problems. The past 3 years have been a nightmare with regards to my state returns as my new spouse has a different resident state. And there is no easy way to check filing joint vs. separate. Still not sure about 2020.
Date published: 2022-10-14
Rated 5 out of 5 by from Love love love Turbo Tax Great and easy experience for an old woman. Will definitely use Turbo tax next year…
Date published: 2022-10-14
Rated 3 out of 5 by from Form 8824 Needs Revision IRS Instructs say if you do multiple 1031 Exchanges, put them in a table offline. But Turbotax's 8824 Only allowed a formatted copy of the date of the Exchange - mm/dd/Yr format, and did not seem to have a good way of transmitting that file. So forced to do multiple single 8824s. This is not what IRS instructions recommend.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from FOR SMALL TIME INVESTORS NOT NECESSARILY ACCURATE! I have to spend hours checking and rechecking the work on investments. The two rentals we own are complicated b/c one is a garage on our property. TT in the past was inaccurate on multiple fronts in this case and it still is rather rudimentary. I don't see any sign that this product is really made for people like us, but I don't want to turn it over to accountants due to the expense. So I spent about 86 hours this year doing our taxes. Since I have found so many errors in the past, and found errors this year on the 1099-b entries I had made TWICE, Yesterday I put the numbers on the form again, saved, went back and the numbers were NOT there. I have to check and recheck. Same on the depreciation. I would be willing to pay for a product that really makes the effort to get ALL of these details for the small time investor into account. In the last few years I have really been disappointed in the product and loved it in the past.
Date published: 2022-10-14
Rated 1 out of 5 by from Exasperating Almost impossible to find learn how to report seller financed mortgage interest. Had to pay for live help to learn this. Anything but intuitive. Was told it was easy to downgrade to Premier just prior to filing by MaryAnn live help but that was not true. Went through a cumbersome process from helpful Sheronna.
Date published: 2022-10-14
Rated 5 out of 5 by from turbo tax bussiness very good , smooth , efficient and easy should add more pictures so one does not have to read text.. overall already very good keep it up.. should be discount for returning customers unfair that new customer gets discount and old dont
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo tax is great Easy process , would recommend there services to anyone who need there taxes did
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Makes My Tax Return Filing Easy I have used TurboTax for at least 20 years. The system is fool proof. If you can follow instructions you can file your return.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome I had a wonderful Tax expert named Gloria who was a great problem solver.
Date published: 2022-10-14
Rated 5 out of 5 by from Great Product I use to use the free online version, but realized it was limited for my complex situation.
Date published: 2022-10-14
Rated 3 out of 5 by from Great unless you file Federal JT and ST separate I've used TTax H&B for many years, most had minor problems. The past 3 years have been a nightmare with regards to my state returns as my new spouse has a different resident state. And there is no easy way to check filing joint vs. separate. Still not sure about 2020.
Date published: 2022-10-14
Rated 5 out of 5 by from Love love love Turbo Tax Great and easy experience for an old woman. Will definitely use Turbo tax next year…
Date published: 2022-10-14
Rated 3 out of 5 by from Form 8824 Needs Revision IRS Instructs say if you do multiple 1031 Exchanges, put them in a table offline. But Turbotax's 8824 Only allowed a formatted copy of the date of the Exchange - mm/dd/Yr format, and did not seem to have a good way of transmitting that file. So forced to do multiple single 8824s. This is not what IRS instructions recommend.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 167