TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
GabrielaSD from
Turbo Tax was vexxing this year
I had what should not have been that complicated a return, but from the get-go, I had to ask for help from turbo tax representatives. Some were better than others, and one clearly understood what I needed to do, both from a tax perspective and a tubotax perspective to get to the correct amount owed. Unfortunately, he was the first person I spoke with and I was unsure of some information I needed before proceeding. I never spoke to someone as knowledgeable, particularly about how to enter this particular issue into turbotax again. After speaking with about 5 turbotax CPAs/tax people, I gave up and decided to use the full service tax option in turbotax. I assumed, since it was all turbotax, that I would be able to just shift from the do it myself part to full service without re-entering all my information. This was completely false and it took another large piece of time and effort to switch. Kimberli was great and she did help with my issue, but it took an extra week for this process, and that has just delayed my tax return, which I had hoped to complete the last week in March. I used to love turbotax and I don't love it any more. I may or may not use it again next year to file my return. But, I would love to love it again because for so many years it made filing my return easy. That was not the case this year.
Date published: 2022-04-14
Rated 5 out of 5 by
Migi B from
Awesome Program
This is a very User friendly program. Easy to use.
Date published: 2022-04-14
Rated 5 out of 5 by
Bob Went to the Beach from
Easier than I expected
I only needed to have a single chat, but the expert answered my question.
Date published: 2022-04-14
Rated 5 out of 5 by
wtiff from
Turbo Tax was very helpful
The experts were very patient and walked us through all of our questions
Date published: 2022-04-14
Rated 5 out of 5 by
Maximus1969 from
Great service & easy
easy to use. quick and simple. easier if you upload your w2
Date published: 2022-04-14
Rated 5 out of 5 by
Melanie 40 from
Awesome
This was my first time doing my income tax by myself.
Date published: 2022-04-14
Rated 4 out of 5 by
wsquared11 from
Thank you for the easy to understand process.
I like using Turbo Tax because it imports information from the previous year but $49 is a little high especially for a low income earner like myself who is busy with school and work.
Date published: 2022-04-14
Rated 5 out of 5 by
InfiniteAshes from
Easy to use and keeps getting easier
I've been using TurboTax for many years now. Because my tax profile is so simple currently, it makes filing both Federal & State returns a breeze. Even if you have a more complex scenario though, if you follow the prompts and suggestions, you can still easily navigate more complex tax scenarios, as I have in past years.
Date published: 2022-04-14
Rated 5 out of 5 by
JLDMJ from
Great
Great solution great service very knowledgeable staff
Date published: 2022-04-14
Rated 5 out of 5 by
Piano45 from
Very Easy and Efficient
I've used the product for a number of years now, and have always been able to file easily and without much trouble. TurboTax guides you through your taxes effortlessly and even gives you tips if you don't quite understand something.
All TurboTax® Offerings Reviews - Page 1660
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
GabrielaSD from
Turbo Tax was vexxing this year
I had what should not have been that complicated a return, but from the get-go, I had to ask for help from turbo tax representatives. Some were better than others, and one clearly understood what I needed to do, both from a tax perspective and a tubotax perspective to get to the correct amount owed. Unfortunately, he was the first person I spoke with and I was unsure of some information I needed before proceeding. I never spoke to someone as knowledgeable, particularly about how to enter this particular issue into turbotax again. After speaking with about 5 turbotax CPAs/tax people, I gave up and decided to use the full service tax option in turbotax. I assumed, since it was all turbotax, that I would be able to just shift from the do it myself part to full service without re-entering all my information. This was completely false and it took another large piece of time and effort to switch. Kimberli was great and she did help with my issue, but it took an extra week for this process, and that has just delayed my tax return, which I had hoped to complete the last week in March. I used to love turbotax and I don't love it any more. I may or may not use it again next year to file my return. But, I would love to love it again because for so many years it made filing my return easy. That was not the case this year.
Date published: 2022-04-14
Rated 5 out of 5 by
Migi B from
Awesome Program
This is a very User friendly program. Easy to use.
Date published: 2022-04-14
Rated 5 out of 5 by
Bob Went to the Beach from
Easier than I expected
I only needed to have a single chat, but the expert answered my question.
Date published: 2022-04-14
Rated 5 out of 5 by
wtiff from
Turbo Tax was very helpful
The experts were very patient and walked us through all of our questions
Date published: 2022-04-14
Rated 5 out of 5 by
Maximus1969 from
Great service & easy
easy to use. quick and simple. easier if you upload your w2
Date published: 2022-04-14
Rated 5 out of 5 by
Melanie 40 from
Awesome
This was my first time doing my income tax by myself.
Date published: 2022-04-14
Rated 4 out of 5 by
wsquared11 from
Thank you for the easy to understand process.
I like using Turbo Tax because it imports information from the previous year but $49 is a little high especially for a low income earner like myself who is busy with school and work.
Date published: 2022-04-14
Rated 5 out of 5 by
InfiniteAshes from
Easy to use and keeps getting easier
I've been using TurboTax for many years now. Because my tax profile is so simple currently, it makes filing both Federal & State returns a breeze. Even if you have a more complex scenario though, if you follow the prompts and suggestions, you can still easily navigate more complex tax scenarios, as I have in past years.
Date published: 2022-04-14
Rated 5 out of 5 by
JLDMJ from
Great
Great solution great service very knowledgeable staff
Date published: 2022-04-14
Rated 5 out of 5 by
Piano45 from
Very Easy and Efficient
I've used the product for a number of years now, and have always been able to file easily and without much trouble. TurboTax guides you through your taxes effortlessly and even gives you tips if you don't quite understand something.
All TurboTax® Offerings Reviews - Page 1660
Date published: 2022-04-14