TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from excellent service/product Easy to use. step by step help. I've used Turbo for over 15 years. Highly recommend.
Date published: 2022-04-16
Rated 1 out of 5 by from Do not pay the deluxe. Used Turbo Tax for years and is simple and easy if you have a straight forward filing. I needed help and paid for the deluxe so I could have a someone answer a question. My question was not answered and did not provide any help. I still had to pay for the service. I would recommend NOT using the deluxe.
Date published: 2022-04-16
Rated 4 out of 5 by from TT Premier is convenient but has software bugs Rental property losses from previous years don't get carried over properly even though I have used TT Premier for the last year (and many years before). During final review, asks me to fill in an item for which TT should have filled from previous year. Additionally, instructions are almost non-existent (e.g., provide data from line xx Form yy - instead instructions are vague). Schedule K-1/K-3 is also similarly buggy and cryptic. I spent hours going to the irs website and porting over instructions, since TT Premier kept asking me to fix errors which didn't make sense
Date published: 2022-04-16
Rated 5 out of 5 by from Loved turbotax It was great. Will use again next year. Highly recommend
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome I never have to worry about my taxes because TurboTax takes care of everything
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax provides great service and peace of mind I've used TurboTax for 3 years now and this was my most complicated tax situation to date. Using TurboTax and the Live Expert feature gave me great peace of mind and gave me confidence to file my taxes on my own. Great product and great customer service!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Is Great To Use Last year I used Tax Net and because the program doesn't thoroughly walk you through the process of filing, an item was missed that ended up costing us an additional $1200 in taxes. That's the first and last time I'll use something other than Turbo Tax.
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD EXPERIENCE USE IT ;AST YEAR GOOD EXPERIENCE. WILL USE IT AGAIN NEXT YEAR
Date published: 2022-04-16
Rated 5 out of 5 by from Easy & Max Benefits Great experience on phone with Tax Prep Personnel, easy, and max benefits. I am happy I switched from years with HR Block to TurboTax Live Premier.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is the best!! The system is easy to use and help is available 24/7 if you need it! File my business taxes fast & easy. It also checks to make sure all your credits are covered.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent service/product Easy to use. step by step help. I've used Turbo for over 15 years. Highly recommend.
Date published: 2022-04-16
Rated 1 out of 5 by from Do not pay the deluxe. Used Turbo Tax for years and is simple and easy if you have a straight forward filing. I needed help and paid for the deluxe so I could have a someone answer a question. My question was not answered and did not provide any help. I still had to pay for the service. I would recommend NOT using the deluxe.
Date published: 2022-04-16
Rated 4 out of 5 by from TT Premier is convenient but has software bugs Rental property losses from previous years don't get carried over properly even though I have used TT Premier for the last year (and many years before). During final review, asks me to fill in an item for which TT should have filled from previous year. Additionally, instructions are almost non-existent (e.g., provide data from line xx Form yy - instead instructions are vague). Schedule K-1/K-3 is also similarly buggy and cryptic. I spent hours going to the irs website and porting over instructions, since TT Premier kept asking me to fix errors which didn't make sense
Date published: 2022-04-16
Rated 5 out of 5 by from Loved turbotax It was great. Will use again next year. Highly recommend
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome I never have to worry about my taxes because TurboTax takes care of everything
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax provides great service and peace of mind I've used TurboTax for 3 years now and this was my most complicated tax situation to date. Using TurboTax and the Live Expert feature gave me great peace of mind and gave me confidence to file my taxes on my own. Great product and great customer service!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Is Great To Use Last year I used Tax Net and because the program doesn't thoroughly walk you through the process of filing, an item was missed that ended up costing us an additional $1200 in taxes. That's the first and last time I'll use something other than Turbo Tax.
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD EXPERIENCE USE IT ;AST YEAR GOOD EXPERIENCE. WILL USE IT AGAIN NEXT YEAR
Date published: 2022-04-16
Rated 5 out of 5 by from Easy & Max Benefits Great experience on phone with Tax Prep Personnel, easy, and max benefits. I am happy I switched from years with HR Block to TurboTax Live Premier.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is the best!! The system is easy to use and help is available 24/7 if you need it! File my business taxes fast & easy. It also checks to make sure all your credits are covered.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1654