TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from easy to use easy to use, easy to return to after multiple times getting called away
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Use it every year...so far I have never had any trouble and it is easy to follow the directions.
Date published: 2022-04-16
Rated 3 out of 5 by from FIRST NOT-SO-GOOD REVIEW IN 18 YEARS I've been using Turbo Tax for 18 years and have never had any issues or problems with the disk version (Windows/Laptop). This issue is very specific to the entry of W2-G forms. It is well documented on TT support sites as well. I entered 8 of my 72 W2-G forms and the 9th form took over 10 minutes because of my CPU being sent in to 50% usage (as seen on the Task Manager) and then the software replying "not responding". TT offered a few solutions non of which worked. See support sites for the outcome and suggestions. Ended up taking me 5 hours to enter all W2-G forms. It was just agonizing. I don't know if I'll come back next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is GREAT My experience with TurboTax was simplicity and fast as usual.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is AWESOME Doing taxes isn't fun, but with Turbo Tax, the process is not so overwhelming! Easy to use, with help along the way if you need it!
Date published: 2022-04-16
Rated 4 out of 5 by from Thank you for helping do my taxes Overall this is a great product. The only confusing bit is when trying to enter retirement and/or social security retirement info. On the other hand, sometimes I'm slow on the uptake....could be me that's the problem
Date published: 2022-04-16
Rated 3 out of 5 by from turbo tax review first time using on-line version - did not like the constant upgrade requests. Also - the price seemed way high
Date published: 2022-04-16
Rated 5 out of 5 by from The usual good service I've depended on for years The program leads me through step by step and answers all my questions!
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, reliable, took the stress away! Very user friendly. Recommend it to anyone who is stressed out about doing taxes accurately.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great and easy to use! Always quick and easy, very helpful and knowledgeable
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use easy to use, easy to return to after multiple times getting called away
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Use it every year...so far I have never had any trouble and it is easy to follow the directions.
Date published: 2022-04-16
Rated 3 out of 5 by from FIRST NOT-SO-GOOD REVIEW IN 18 YEARS I've been using Turbo Tax for 18 years and have never had any issues or problems with the disk version (Windows/Laptop). This issue is very specific to the entry of W2-G forms. It is well documented on TT support sites as well. I entered 8 of my 72 W2-G forms and the 9th form took over 10 minutes because of my CPU being sent in to 50% usage (as seen on the Task Manager) and then the software replying "not responding". TT offered a few solutions non of which worked. See support sites for the outcome and suggestions. Ended up taking me 5 hours to enter all W2-G forms. It was just agonizing. I don't know if I'll come back next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is GREAT My experience with TurboTax was simplicity and fast as usual.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is AWESOME Doing taxes isn't fun, but with Turbo Tax, the process is not so overwhelming! Easy to use, with help along the way if you need it!
Date published: 2022-04-16
Rated 4 out of 5 by from Thank you for helping do my taxes Overall this is a great product. The only confusing bit is when trying to enter retirement and/or social security retirement info. On the other hand, sometimes I'm slow on the uptake....could be me that's the problem
Date published: 2022-04-16
Rated 3 out of 5 by from turbo tax review first time using on-line version - did not like the constant upgrade requests. Also - the price seemed way high
Date published: 2022-04-16
Rated 5 out of 5 by from The usual good service I've depended on for years The program leads me through step by step and answers all my questions!
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, reliable, took the stress away! Very user friendly. Recommend it to anyone who is stressed out about doing taxes accurately.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great and easy to use! Always quick and easy, very helpful and knowledgeable
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1648