TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Led through the quagmire... Been with Turbo Tax for many years with easy taxes. This year was crazy year with numerous 1099s of many forms in semi-retirement, estate management, investing, supporting, giving, receiving, health care market, first time LLC, assets, deductions, depreciation...yikes! Sure appreciated the Turbo Tax app and the experts.Got it done on time and After being very nervous this year going in, I feel very confident about it. My live expert was kind, wonderful, and very helpful in our review. Thanks Turbo Tax!
Date published: 2021-05-08
Rated 5 out of 5 by from it great i did not can't review what i did not use !!!!!!!!!
Date published: 2021-05-08
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great. Use it every year. The best way I have found to file my taxes every year. Easy to use and understand.
Date published: 2021-05-08
Rated 1 out of 5 by from never again I tried to save money to do this on my own, this program was very user friendly UNTIL it came time to transmit my returns. I am now caught in a loop of "you need to update turbo tax and no updates found" I have repeatedly tried the help button, the help center and still cannot get help from a person.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbotax is convenient It offers questions that are convenient to answer and then calculate the refund and fees automatically. Occasionally the "learn more" button does no work.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful and easy The live expert saved the day. Very helpful. Very much appreciated
Date published: 2021-05-08
Rated 1 out of 5 by from No so good this year! I did the taxes two times here. I got to the end, and it crashed. I went into the software and it hadn't saved anything. You should make it clear up front that users should save as they go. Wasted 2-3 hours of my time.
Date published: 2021-05-08
Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1635
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Led through the quagmire... Been with Turbo Tax for many years with easy taxes. This year was crazy year with numerous 1099s of many forms in semi-retirement, estate management, investing, supporting, giving, receiving, health care market, first time LLC, assets, deductions, depreciation...yikes! Sure appreciated the Turbo Tax app and the experts.Got it done on time and After being very nervous this year going in, I feel very confident about it. My live expert was kind, wonderful, and very helpful in our review. Thanks Turbo Tax!
Date published: 2021-05-08
Rated 5 out of 5 by from it great i did not can't review what i did not use !!!!!!!!!
Date published: 2021-05-08
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great. Use it every year. The best way I have found to file my taxes every year. Easy to use and understand.
Date published: 2021-05-08
Rated 1 out of 5 by from never again I tried to save money to do this on my own, this program was very user friendly UNTIL it came time to transmit my returns. I am now caught in a loop of "you need to update turbo tax and no updates found" I have repeatedly tried the help button, the help center and still cannot get help from a person.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbotax is convenient It offers questions that are convenient to answer and then calculate the refund and fees automatically. Occasionally the "learn more" button does no work.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful and easy The live expert saved the day. Very helpful. Very much appreciated
Date published: 2021-05-08
Rated 1 out of 5 by from No so good this year! I did the taxes two times here. I got to the end, and it crashed. I went into the software and it hadn't saved anything. You should make it clear up front that users should save as they go. Wasted 2-3 hours of my time.
Date published: 2021-05-08
Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1635