TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Manually review the return or with CPA I made few minor mistakes and IRS rejected my return., I addressed the mistakes and it significantly decreased my child credit and also not entered 1095-C info. One was silly mistake another I wasn't sure why 1095 c form. I managed to save 5K in tax payable because of that.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax is great! Amazing response time and expertise. Eileen was great an very knowledgeable.
Date published: 2022-10-14
Rated 4 out of 5 by from Good, E-filing failled, E-filing failed, should have a direct path to IRS ID pin numbers, had prior years pin fail, went to program to have new ID pin issued by your program, also failed. Had to file manually. Should have program prompts for IRA total holdings went entering IRAs. Now have to get my $25 dollars back for failure of state filing.
Date published: 2022-10-14
Rated 3 out of 5 by from Again could not file electronically Charged me $25 for filing state, but would accept it to file electronically. Will probably have to file dispute with charge card. Last year same issue, and Intuit refused to refund fee for non-service.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service!! Aleatris was quick and thorough! I will use again. I forgot to file and had to do last minute taxes. She took the stress out of it.
Date published: 2022-10-14
Rated 5 out of 5 by from Pleasantly surpirsed! After years of using an accountant, mine retired and I turned to TurboTax. Makes filing easy, even with a semi-complicated tax situation like mine. My Turbo Tax expert was also super knowledgeable and helpful and got me to the finish line!
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax made it so easy! Simple to use...so convenient and affordable...love it!
Date published: 2022-10-14
Rated 2 out of 5 by from TurboTax doesn't import prior year tax file figure Really difficult this year. Wasn't easy finding prior year's figures and where to input on this return. Had net loss, but still had to pay nearly 4,000 for 2021 taxes. Don't understand this at all.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is the best I have used TurboTax for years. What a life saver. I am in charge of my return and I file the returns for my family. It's easy, convenient and you can get help when you need it.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is Awesome I find TurboTax easy to use and the ask the professionals has always been helpful when needed on the rare occasion. We've been using it for all our Business and Personal Tax needs for over twelve yrs.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Manually review the return or with CPA I made few minor mistakes and IRS rejected my return., I addressed the mistakes and it significantly decreased my child credit and also not entered 1095-C info. One was silly mistake another I wasn't sure why 1095 c form. I managed to save 5K in tax payable because of that.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax is great! Amazing response time and expertise. Eileen was great an very knowledgeable.
Date published: 2022-10-14
Rated 4 out of 5 by from Good, E-filing failled, E-filing failed, should have a direct path to IRS ID pin numbers, had prior years pin fail, went to program to have new ID pin issued by your program, also failed. Had to file manually. Should have program prompts for IRA total holdings went entering IRAs. Now have to get my $25 dollars back for failure of state filing.
Date published: 2022-10-14
Rated 3 out of 5 by from Again could not file electronically Charged me $25 for filing state, but would accept it to file electronically. Will probably have to file dispute with charge card. Last year same issue, and Intuit refused to refund fee for non-service.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service!! Aleatris was quick and thorough! I will use again. I forgot to file and had to do last minute taxes. She took the stress out of it.
Date published: 2022-10-14
Rated 5 out of 5 by from Pleasantly surpirsed! After years of using an accountant, mine retired and I turned to TurboTax. Makes filing easy, even with a semi-complicated tax situation like mine. My Turbo Tax expert was also super knowledgeable and helpful and got me to the finish line!
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax made it so easy! Simple to use...so convenient and affordable...love it!
Date published: 2022-10-14
Rated 2 out of 5 by from TurboTax doesn't import prior year tax file figure Really difficult this year. Wasn't easy finding prior year's figures and where to input on this return. Had net loss, but still had to pay nearly 4,000 for 2021 taxes. Don't understand this at all.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is the best I have used TurboTax for years. What a life saver. I am in charge of my return and I file the returns for my family. It's easy, convenient and you can get help when you need it.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax is Awesome I find TurboTax easy to use and the ask the professionals has always been helpful when needed on the rare occasion. We've been using it for all our Business and Personal Tax needs for over twelve yrs.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 164