TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Between new status, and new tax rules... I have relied on Turbo Tax for years. But then I retired, my income changed and the source of income changed At the same time, tax rules changed to the detriment of the individual taxpayer. I THINK Turbo Tax capture it all but I found some of the explanations unenlightening so now I have doubts. I am a honest, long term taxpayer...and have been nervous about potential errors ever since filing my first return. I could have called the advisor, but that would have entailed about 5 or 6 calls during the course of one "simple" return. OH--ALSO--I backed out of allowing TT to be paid through a deduction from my refund due to its required agreement: they require arbitration (a rip for consumers but good for big businesses and they would not restrict the potential recipients of my information for marketing purposes.
Date published: 2021-05-09
Rated 5 out of 5 by from Chris was great Absolutely recommend. Ran out of time to do it myself this year and loved being able to get some 1:1 support so quickly, so close to the due date!
Date published: 2021-05-09
Rated 5 out of 5 by from I really like this product Very simpler yet thoroughly asks all the correct questions
Date published: 2021-05-09
Rated 5 out of 5 by from Great experience Good and easy to use software and live help. Will use again!
Date published: 2021-05-09
Rated 5 out of 5 by from Love it!!! I have been using Turbo Tax for almost 20 years and loved it.
Date published: 2021-05-09
Rated 4 out of 5 by from thank you great thank you , your help was awesome look forward too next year even tho I owned
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo tax ups their fees every year Even though my tax return is simple, every year I file with turbo tax I end up paying more money to do it. Additionally there are all kinds of hidden fees like an extra 40 dollars to pay out of my tax return. I remember when it used to be free to file and honestly I am not sure I will be coming back next year.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax is my go to I do not have any experience with Turbo Tax, it's just a means of filing my return
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo was great Turbo Tax was easy I was able to file my taxes without any problem.
Date published: 2021-05-09
Rated 5 out of 5 by from Love Turbo tax it makes things easier. Great! Easy to under stand and follow. I like the review process as well.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Between new status, and new tax rules... I have relied on Turbo Tax for years. But then I retired, my income changed and the source of income changed At the same time, tax rules changed to the detriment of the individual taxpayer. I THINK Turbo Tax capture it all but I found some of the explanations unenlightening so now I have doubts. I am a honest, long term taxpayer...and have been nervous about potential errors ever since filing my first return. I could have called the advisor, but that would have entailed about 5 or 6 calls during the course of one "simple" return. OH--ALSO--I backed out of allowing TT to be paid through a deduction from my refund due to its required agreement: they require arbitration (a rip for consumers but good for big businesses and they would not restrict the potential recipients of my information for marketing purposes.
Date published: 2021-05-09
Rated 5 out of 5 by from Chris was great Absolutely recommend. Ran out of time to do it myself this year and loved being able to get some 1:1 support so quickly, so close to the due date!
Date published: 2021-05-09
Rated 5 out of 5 by from I really like this product Very simpler yet thoroughly asks all the correct questions
Date published: 2021-05-09
Rated 5 out of 5 by from Great experience Good and easy to use software and live help. Will use again!
Date published: 2021-05-09
Rated 5 out of 5 by from Love it!!! I have been using Turbo Tax for almost 20 years and loved it.
Date published: 2021-05-09
Rated 4 out of 5 by from thank you great thank you , your help was awesome look forward too next year even tho I owned
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo tax ups their fees every year Even though my tax return is simple, every year I file with turbo tax I end up paying more money to do it. Additionally there are all kinds of hidden fees like an extra 40 dollars to pay out of my tax return. I remember when it used to be free to file and honestly I am not sure I will be coming back next year.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax is my go to I do not have any experience with Turbo Tax, it's just a means of filing my return
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo was great Turbo Tax was easy I was able to file my taxes without any problem.
Date published: 2021-05-09
Rated 5 out of 5 by from Love Turbo tax it makes things easier. Great! Easy to under stand and follow. I like the review process as well.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1630