TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Significant problems My initial return was deleted by the expert after they gave me literally 1 minute to respond before deleting the entire return because they stated I had not replied for 72 hours during a work week. This led to me having to call customer service and spend several hours hoping to recover it before having to deal with an entirely new expert
Date published: 2022-04-16
Rated 3 out of 5 by from Gone Down Hill I used to love TurboTax, but it has gone downhill. The information is not as good as it used to be. I had to search on line to understand certain aspects. The Worksheets did not all print out, making it more difficult to review. State taxes were even worse. It kept trying to calculate things like tax on the sale of a house in a state I didn't even reside in at the time of the sale. I eventually had to just start deleting certain forms.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is decent The only complaint I have for this year is not allowing my refund to cover my fees. Therefore I had to pay out of pocket for the services.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX EVERY YEAR!!!! I love the ease of use. Very straight forward and helpful throughout each step.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Super easy to use! I barely had to input any of the info myself The website went out and found my tax information for me.
Date published: 2022-04-16
Rated 4 out of 5 by from TT Premier Gets the job done. The more electronic info you can provide, the faster/easier it is!
Date published: 2022-04-16
Rated 4 out of 5 by from Easy To Use, But Why $25 More For State Filing TurboTax makes doing and filing your taxes easy. Simple guided questions take you through all of the various common aspects of income, deductions, and all the other things that are relevant to completing and filing both your federal and state tax forms. Why must Intuit charge an additional $25 + tax to file your state tax online? TurboTax Deluxe should come with one state online filing, just as it comes with an online federal tax filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Much easier First tried with CashApp, epic fail. Turbo Tax is much easier!
Date published: 2022-04-16
Rated 5 out of 5 by from Fast, Easy, and Simple With TurboTax there shouldn't be any excuses for not getting your taxes squared away.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy way to file complex returns! Tutorials and analysis extremely helpful. I have been doing my taxes with Turbo Tax for decades.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1625
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Significant problems My initial return was deleted by the expert after they gave me literally 1 minute to respond before deleting the entire return because they stated I had not replied for 72 hours during a work week. This led to me having to call customer service and spend several hours hoping to recover it before having to deal with an entirely new expert
Date published: 2022-04-16
Rated 3 out of 5 by from Gone Down Hill I used to love TurboTax, but it has gone downhill. The information is not as good as it used to be. I had to search on line to understand certain aspects. The Worksheets did not all print out, making it more difficult to review. State taxes were even worse. It kept trying to calculate things like tax on the sale of a house in a state I didn't even reside in at the time of the sale. I eventually had to just start deleting certain forms.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is decent The only complaint I have for this year is not allowing my refund to cover my fees. Therefore I had to pay out of pocket for the services.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX EVERY YEAR!!!! I love the ease of use. Very straight forward and helpful throughout each step.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Super easy to use! I barely had to input any of the info myself The website went out and found my tax information for me.
Date published: 2022-04-16
Rated 4 out of 5 by from TT Premier Gets the job done. The more electronic info you can provide, the faster/easier it is!
Date published: 2022-04-16
Rated 4 out of 5 by from Easy To Use, But Why $25 More For State Filing TurboTax makes doing and filing your taxes easy. Simple guided questions take you through all of the various common aspects of income, deductions, and all the other things that are relevant to completing and filing both your federal and state tax forms. Why must Intuit charge an additional $25 + tax to file your state tax online? TurboTax Deluxe should come with one state online filing, just as it comes with an online federal tax filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Much easier First tried with CashApp, epic fail. Turbo Tax is much easier!
Date published: 2022-04-16
Rated 5 out of 5 by from Fast, Easy, and Simple With TurboTax there shouldn't be any excuses for not getting your taxes squared away.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy way to file complex returns! Tutorials and analysis extremely helpful. I have been doing my taxes with Turbo Tax for decades.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1625