TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from About as easy as taxes are going to get. I used turbo tax for free when I was active duty. The interface has improved over the years and the live support is good and seems to be improving. I thought I would save myself some trouble a year or two ago and went to a brick and mortar shop to have my taxes "done for [me]". After gathering all my documentation (not sure there's a way to avoid that step), I watched a "specialist" enter everything is similar software. I had to stop and correct them about a energy credit for solar. That aside, for the time it took to drive to and from, wait (despite have an appointment), and explain things, it didn't save time or money. I'm back to turbo tax, probably for good.
Date published: 2022-04-16
Rated 5 out of 5 by from I love Turbotax! I like how easy it is to file taxes. I like how it guides you through the process.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy-to-use and super helpful! Really makes confidently filing taxes easy and probably as pain-free as possible.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good experience with the advisors I spoke with two tax advisors that were both polite, knowledgeable and helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is Awesome. Been using the program for many years and really like it. Very intuitive and user friendly. Used it for personal as well as my business return. Just be aware that if you need to prepare a return for a family member in another state, that state and the E-file and NOT free. Just paid an extra $70 for a very simple return.
Date published: 2022-04-16
Rated 5 out of 5 by from Thank You Turbo Tax! I've been using Turbo Tax for several Years and it just keeps getting better and better. Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by from Simple to Use I like the simple setup. This makes it easy to navigate yet still provides plenty of resources a long the way should you need clarification on anything.
Date published: 2022-04-16
Rated 5 out of 5 by from very good Carol was so helpful with my problems and such a joy to talk to
Date published: 2022-04-16
Rated 3 out of 5 by from Gone downhill Been using Turbo Tax for over a decade and this is the first year I have not had an excellent experience. There were many times it was asking me for things that I would have assumed it should have already known from previous returns, or asking me to do calculations that I've never had to do in the past (and nothing has changed related to our taxes this year). Overall, I needed to enter the information three times to get the same result twice. Maybe this was me... we'll see how next year goes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product so easy to use! Walked me through every single thing I needed. Great ...thank you
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from About as easy as taxes are going to get. I used turbo tax for free when I was active duty. The interface has improved over the years and the live support is good and seems to be improving. I thought I would save myself some trouble a year or two ago and went to a brick and mortar shop to have my taxes "done for [me]". After gathering all my documentation (not sure there's a way to avoid that step), I watched a "specialist" enter everything is similar software. I had to stop and correct them about a energy credit for solar. That aside, for the time it took to drive to and from, wait (despite have an appointment), and explain things, it didn't save time or money. I'm back to turbo tax, probably for good.
Date published: 2022-04-16
Rated 5 out of 5 by from I love Turbotax! I like how easy it is to file taxes. I like how it guides you through the process.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy-to-use and super helpful! Really makes confidently filing taxes easy and probably as pain-free as possible.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good experience with the advisors I spoke with two tax advisors that were both polite, knowledgeable and helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is Awesome. Been using the program for many years and really like it. Very intuitive and user friendly. Used it for personal as well as my business return. Just be aware that if you need to prepare a return for a family member in another state, that state and the E-file and NOT free. Just paid an extra $70 for a very simple return.
Date published: 2022-04-16
Rated 5 out of 5 by from Thank You Turbo Tax! I've been using Turbo Tax for several Years and it just keeps getting better and better. Thank you!
Date published: 2022-04-16
Rated 5 out of 5 by from Simple to Use I like the simple setup. This makes it easy to navigate yet still provides plenty of resources a long the way should you need clarification on anything.
Date published: 2022-04-16
Rated 5 out of 5 by from very good Carol was so helpful with my problems and such a joy to talk to
Date published: 2022-04-16
Rated 3 out of 5 by from Gone downhill Been using Turbo Tax for over a decade and this is the first year I have not had an excellent experience. There were many times it was asking me for things that I would have assumed it should have already known from previous returns, or asking me to do calculations that I've never had to do in the past (and nothing has changed related to our taxes this year). Overall, I needed to enter the information three times to get the same result twice. Maybe this was me... we'll see how next year goes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product so easy to use! Walked me through every single thing I needed. Great ...thank you
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1616