TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Great until you lose all your work... I accidentally clicked on upgrading on one of the final screens before filing - literally everything filled out over 1 hour of work. I clicked on return to free edition... HUGE MISTAKE - all my hard work disappeared... had to start all over. I didn't click "clear and start from scratch," I clicked "free edition"... Didn't say anything about this not saving all the work you'd done. Extremely frustrating.
Date published: 2022-04-14
Rated 4 out of 5 by from Fine No comment. This is irritating I should have declined to comment
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Online Deluxe fills the bill I attempted to do my taxes with two other similar online tax programs. I was not happy with the outcome. I asked a tax preparer friend what she thought of TurboTax and she advised it. I was much more pleased with the results I got with TurboTax than the two others.
Date published: 2022-04-14
Rated 4 out of 5 by from Solid tax program Make sure you have all of the information that you need in order to file. Turbotax program does a nice job of guiding you through all of the steps that you need to do in order to file and feel confident about your return.
Date published: 2022-04-14
Rated 4 out of 5 by from It definitely makes it easier! My overall experience was good. But trying to pay at the end was a headache. I tried to sign up for Audit Defender and have my state return e-filed as well. I couldn't get Turbo Tax to process my payment...and it wouldn't e-file both documents. So, I had to settle for less than I wanted. My loss and a loss for Intuit as well.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax Deluxe The Software was extremely user friendly. It goes step by step with the customer. THE SOFTWARE CATCHES MISTAKES. THANK YOU TURBOTAX
Date published: 2022-04-14
Rated 5 out of 5 by from LAST YEARS NOT SO GOOD THIS OUTSTANDING LAST YEAR I HAD TOGO TO H&R BLOCK BECAUSE ONE OF MY 401K COMPANIES SEND ME A 1049 NOT A 1099 EVEN THOU I AM AMERICAN , I COULD NOT GET HELP THOUGH EVEN CALLING TURBO TAX WITH HOW TO ENTER THESE FORMS SO I WENT TO H&R BLOCK AND PAID 450 DOLLARS MORE TO HAVE MY TAXES DONE
Date published: 2022-04-14
Rated 2 out of 5 by from to many glitches we have never had more trouble with turbo tax than this year we have used it for many years. it skipped info, would not move to the next item, we had to click boxes that had no relevance before it would let us move on.
Date published: 2022-04-14
Rated 1 out of 5 by from Leaves me confused I was supposed to receive around $3,600. I understand this is an estimate. I chose to pay with my refund and understand that it will drop my refund that I receive around $3,300. By the time I was checked out it showed they estimated I would then only get around $2,800. I don’t understand what happened to the other $500.
Date published: 2022-04-14
Rated 5 out of 5 by from I love turbo tax so much I have been using turbotax for the last 5 years and this year when my friends needed help with extra documents on their taxes I offered to show them how to use the software and I had so much fun and they can't wait to have such an easy return on their next year taxes
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Great until you lose all your work... I accidentally clicked on upgrading on one of the final screens before filing - literally everything filled out over 1 hour of work. I clicked on return to free edition... HUGE MISTAKE - all my hard work disappeared... had to start all over. I didn't click "clear and start from scratch," I clicked "free edition"... Didn't say anything about this not saving all the work you'd done. Extremely frustrating.
Date published: 2022-04-14
Rated 4 out of 5 by from Fine No comment. This is irritating I should have declined to comment
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Online Deluxe fills the bill I attempted to do my taxes with two other similar online tax programs. I was not happy with the outcome. I asked a tax preparer friend what she thought of TurboTax and she advised it. I was much more pleased with the results I got with TurboTax than the two others.
Date published: 2022-04-14
Rated 4 out of 5 by from Solid tax program Make sure you have all of the information that you need in order to file. Turbotax program does a nice job of guiding you through all of the steps that you need to do in order to file and feel confident about your return.
Date published: 2022-04-14
Rated 4 out of 5 by from It definitely makes it easier! My overall experience was good. But trying to pay at the end was a headache. I tried to sign up for Audit Defender and have my state return e-filed as well. I couldn't get Turbo Tax to process my payment...and it wouldn't e-file both documents. So, I had to settle for less than I wanted. My loss and a loss for Intuit as well.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax Deluxe The Software was extremely user friendly. It goes step by step with the customer. THE SOFTWARE CATCHES MISTAKES. THANK YOU TURBOTAX
Date published: 2022-04-14
Rated 5 out of 5 by from LAST YEARS NOT SO GOOD THIS OUTSTANDING LAST YEAR I HAD TOGO TO H&R BLOCK BECAUSE ONE OF MY 401K COMPANIES SEND ME A 1049 NOT A 1099 EVEN THOU I AM AMERICAN , I COULD NOT GET HELP THOUGH EVEN CALLING TURBO TAX WITH HOW TO ENTER THESE FORMS SO I WENT TO H&R BLOCK AND PAID 450 DOLLARS MORE TO HAVE MY TAXES DONE
Date published: 2022-04-14
Rated 2 out of 5 by from to many glitches we have never had more trouble with turbo tax than this year we have used it for many years. it skipped info, would not move to the next item, we had to click boxes that had no relevance before it would let us move on.
Date published: 2022-04-14
Rated 1 out of 5 by from Leaves me confused I was supposed to receive around $3,600. I understand this is an estimate. I chose to pay with my refund and understand that it will drop my refund that I receive around $3,300. By the time I was checked out it showed they estimated I would then only get around $2,800. I don’t understand what happened to the other $500.
Date published: 2022-04-14
Rated 5 out of 5 by from I love turbo tax so much I have been using turbotax for the last 5 years and this year when my friends needed help with extra documents on their taxes I offered to show them how to use the software and I had so much fun and they can't wait to have such an easy return on their next year taxes
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1615