TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by from its ok Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by from Add crytpo to the downloaded version Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by from Disappointing Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
Rated 4 out of 5 by from Completed forms completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by from Couldn't get ahold of anyone - e-file rejected It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by from its ok Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by from Add crytpo to the downloaded version Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by from Disappointing Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
Rated 4 out of 5 by from Completed forms completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by from Couldn't get ahold of anyone - e-file rejected It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1614