TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use! - From a college student This was my first time filing, and it was honestly easier than I thought it was going to be. All the questions were super clear and they didn't leave anything out for me. I liked the flow of the program and how easy it was to follow.
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax is not user friendly After preparing, and filing my taxes, I tried to do my daughters. When I restarted TurboTax, it made me reenter the registration number. Totally unnecessary and a real pain to locate. I should only have to enter it ONCE!!! Also, when working my way through a tax return, and when I finish a section, TurboTax should go to the next section, OR AT THE LEAST, stay on the section that I just finished, NOT automatically go to the end of the list and force me to scroll down to where I left off. I have been using TurboTax for over 20 years, and mention these "bugs" every year, but EVERY year, they remain. The thing is, the people who design your software never use it and therefore don't know what a pain these inconveniences are. JBP
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax works Gets the job done, but only use it because it loads my info from last year.
Date published: 2021-05-10
Rated 1 out of 5 by from Awful Asked for help on how to file city taxes and the guy said he had no idea that he’s never been asked that before. Wow. Still have no idea how to do it.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax always a great experience It's always a great experience with help there if needed when I'm working on my taxes.
Date published: 2021-05-10
Rated 5 out of 5 by from TERRIFIC Yes! I used the experts were very helpful to help complete my return
Date published: 2021-05-10
Rated 5 out of 5 by from EASY! VERY EASY TO FILE. VERY ACCURATE. FAST. HAVE USED FOR TURBO TAX FOR SEVERAL YEARS AND HAVE BEEN HAPPY
Date published: 2021-05-10
Rated 5 out of 5 by from Super easy to use Took me less than an hour to finish all my returns. Would use again.
Date published: 2021-05-10
Rated 5 out of 5 by from Fast, Easy and user friendly. First time using. Great experience, very user friendly and simple to process taxes
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is easy! Simple and fast. This is ridiculous not being able to complete Ann’s submit return without reviewing the software.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1613
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use! - From a college student This was my first time filing, and it was honestly easier than I thought it was going to be. All the questions were super clear and they didn't leave anything out for me. I liked the flow of the program and how easy it was to follow.
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax is not user friendly After preparing, and filing my taxes, I tried to do my daughters. When I restarted TurboTax, it made me reenter the registration number. Totally unnecessary and a real pain to locate. I should only have to enter it ONCE!!! Also, when working my way through a tax return, and when I finish a section, TurboTax should go to the next section, OR AT THE LEAST, stay on the section that I just finished, NOT automatically go to the end of the list and force me to scroll down to where I left off. I have been using TurboTax for over 20 years, and mention these "bugs" every year, but EVERY year, they remain. The thing is, the people who design your software never use it and therefore don't know what a pain these inconveniences are. JBP
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax works Gets the job done, but only use it because it loads my info from last year.
Date published: 2021-05-10
Rated 1 out of 5 by from Awful Asked for help on how to file city taxes and the guy said he had no idea that he’s never been asked that before. Wow. Still have no idea how to do it.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax always a great experience It's always a great experience with help there if needed when I'm working on my taxes.
Date published: 2021-05-10
Rated 5 out of 5 by from TERRIFIC Yes! I used the experts were very helpful to help complete my return
Date published: 2021-05-10
Rated 5 out of 5 by from EASY! VERY EASY TO FILE. VERY ACCURATE. FAST. HAVE USED FOR TURBO TAX FOR SEVERAL YEARS AND HAVE BEEN HAPPY
Date published: 2021-05-10
Rated 5 out of 5 by from Super easy to use Took me less than an hour to finish all my returns. Would use again.
Date published: 2021-05-10
Rated 5 out of 5 by from Fast, Easy and user friendly. First time using. Great experience, very user friendly and simple to process taxes
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is easy! Simple and fast. This is ridiculous not being able to complete Ann’s submit return without reviewing the software.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1613