TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Difficult to use in some areas I found certain areas difficult to use. I have the premier program but no live chat. Not real happy that I couldn't get help when I had time to work on my taxes.
Date published: 2021-09-14
Rated 5 out of 5 by from thank TT easy as pie, thankfully someone from TT helped me with my return
Date published: 2021-09-14
Rated 3 out of 5 by from A lifesaver, but more confusing than it should be I have an accounting degree, and I get confused by the Business version of TurboTax. Also at the end, it asks you to buy TurboTax Advantage, which I wanted to buy, but it makes you set up a new account, and I already have too many accounts it's I didn't buy.
Date published: 2021-09-14
Rated 2 out of 5 by from TurboTax Business 2020 I like the fact that last years data gets carried over. The main software at some points is hard to understand. ie: it would be a lot better if a person could see how the software is getting the numbers for the Balance sheet. It needs to be clearer how to get the signature page into the software. I wish my state would accept email tax files but that's our problem.
Date published: 2021-09-14
Rated 5 out of 5 by from 12 Years with Turbo Tax Turbo Tax guides you while you do your tax. I always read the latest law.
Date published: 2021-09-14
Rated 5 out of 5 by from Excellent tax program I have been using Turbo Tax for several years now and its been a god send. Easy to accomplish the task at hand.
Date published: 2021-09-14
Rated 4 out of 5 by from I love turbo tax! but, not enough information on the Corona virus/PPP loans and how to record them on 1120S returns. More explanation should have been given since this was an unusual year. I hope next year they do better. Much wasted time researching for infomation.
Date published: 2021-09-14
Rated 5 out of 5 by from It worked for me I just finished filling out Turbotax for business. I collected my data and was able to finish it in about three hours. I have a small business and I am glad I can fill out and file my own taxes.
Date published: 2021-09-14
Rated 5 out of 5 by from Amazingly simple I'm comfortable doing my personal return but not comfortable attempting a partnership return and K-1s. This made it incredibly simple and completed my state return with only the most basic information, like a date of signing, needed. I'm very impressed.
Date published: 2021-09-14
Rated 3 out of 5 by from Hmmm I used TT for 2019 returns and it was very simple. This year not so much. I tried to have an online rep help me and again last year was great. But I could not find the number nor did the rep I talked to understand WHAT I was asking and eventually I just gave up.
Date published: 2021-09-14
All TurboTax® Offerings Reviews - Page 17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Difficult to use in some areas I found certain areas difficult to use. I have the premier program but no live chat. Not real happy that I couldn't get help when I had time to work on my taxes.
Date published: 2021-09-14
Rated 5 out of 5 by from thank TT easy as pie, thankfully someone from TT helped me with my return
Date published: 2021-09-14
Rated 3 out of 5 by from A lifesaver, but more confusing than it should be I have an accounting degree, and I get confused by the Business version of TurboTax. Also at the end, it asks you to buy TurboTax Advantage, which I wanted to buy, but it makes you set up a new account, and I already have too many accounts it's I didn't buy.
Date published: 2021-09-14
Rated 2 out of 5 by from TurboTax Business 2020 I like the fact that last years data gets carried over. The main software at some points is hard to understand. ie: it would be a lot better if a person could see how the software is getting the numbers for the Balance sheet. It needs to be clearer how to get the signature page into the software. I wish my state would accept email tax files but that's our problem.
Date published: 2021-09-14
Rated 5 out of 5 by from 12 Years with Turbo Tax Turbo Tax guides you while you do your tax. I always read the latest law.
Date published: 2021-09-14
Rated 5 out of 5 by from Excellent tax program I have been using Turbo Tax for several years now and its been a god send. Easy to accomplish the task at hand.
Date published: 2021-09-14
Rated 4 out of 5 by from I love turbo tax! but, not enough information on the Corona virus/PPP loans and how to record them on 1120S returns. More explanation should have been given since this was an unusual year. I hope next year they do better. Much wasted time researching for infomation.
Date published: 2021-09-14
Rated 5 out of 5 by from It worked for me I just finished filling out Turbotax for business. I collected my data and was able to finish it in about three hours. I have a small business and I am glad I can fill out and file my own taxes.
Date published: 2021-09-14
Rated 5 out of 5 by from Amazingly simple I'm comfortable doing my personal return but not comfortable attempting a partnership return and K-1s. This made it incredibly simple and completed my state return with only the most basic information, like a date of signing, needed. I'm very impressed.
Date published: 2021-09-14
Rated 3 out of 5 by from Hmmm I used TT for 2019 returns and it was very simple. This year not so much. I tried to have an online rep help me and again last year was great. But I could not find the number nor did the rep I talked to understand WHAT I was asking and eventually I just gave up.
Date published: 2021-09-14
All TurboTax® Offerings Reviews - Page 17