TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax performs poorly Entering data was good, but it would do the e-file. I couldn't get anyone to talk to. The IRS was saying stuff about the AGI and the signature code that I couldn't talk to them either. So I gave up and printed and filed.
Date published: 2022-04-14
Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by from its ok Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by from Add crytpo to the downloaded version Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by from Disappointing Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1598
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax performs poorly Entering data was good, but it would do the e-file. I couldn't get anyone to talk to. The IRS was saying stuff about the AGI and the signature code that I couldn't talk to them either. So I gave up and printed and filed.
Date published: 2022-04-14
Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by from its ok Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by from Add crytpo to the downloaded version Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by from Disappointing Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1598