TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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Rated 3 out of 5 by
Mommy Cat from
Why did you change second home sale instructions?
We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by
prewski from
fairly easy to use
easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by
Keldrigg from
TurboTax makes life easier
TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by
Tcroc6 from
Turbo Tax is Awesome!
Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by
marc69 from
So Easy A Caveman Can Do It! lol
I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by
Crendo from
its ok
Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by
Jtvs3 from
Add crytpo to the downloaded version
Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by
daveinva2 from
Disappointing
Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
Rated 4 out of 5 by
JBC21 from
Completed forms
completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by
Ann56782233 from
Couldn't get ahold of anyone - e-file rejected
It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
All TurboTax® Offerings Reviews - Page 1594
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Mommy Cat from
Why did you change second home sale instructions?
We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by
prewski from
fairly easy to use
easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by
Keldrigg from
TurboTax makes life easier
TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by
Tcroc6 from
Turbo Tax is Awesome!
Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by
marc69 from
So Easy A Caveman Can Do It! lol
I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
Rated 3 out of 5 by
Crendo from
its ok
Could use some interface improvements, and why is 14 characters too short. Why should i have to write an essay for a review? That's just silly.
Date published: 2022-04-14
Rated 3 out of 5 by
Jtvs3 from
Add crytpo to the downloaded version
Sucks that only the web version allows for crypto import.
Date published: 2022-04-14
Rated 3 out of 5 by
daveinva2 from
Disappointing
Program did not import info from last year's return or past returns for Tax History. Institutions it will import data from seems smaller that in past years.
Date published: 2022-04-14
Rated 4 out of 5 by
JBC21 from
Completed forms
completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by
Ann56782233 from
Couldn't get ahold of anyone - e-file rejected
It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
All TurboTax® Offerings Reviews - Page 1594
Date published: 2022-04-14