TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great service! I have never fully filed with Turbo Tax. I purchased the system back in 2018 and never used it until this year. At first I was apprehensive spoke with two reps the made me feel like I was just a number. So when I finally decided to just have someone file for me, I was relieved to meet Ms. Jelisa. She was kind, she smiled on the phone and gave me the impression that she was HTH- here to help! I not only felt confident that she was helping me at all points but I learned along the way new methods of preparation and that tax season is “All Year"
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo tax was great and when I did something stupid I called and your representative called me right back. She was very helpful and then I was back on my way completing my taxes on your service.
Date published: 2021-05-12
Rated 4 out of 5 by from Very good overall. But... Glitch with W-2 box 6 was rather annoying--mostly because I had to find the solution on google (rather than from turbo-tax itself). But even more annoying was the steady but inexorable escalation of fees & promotions--particularly the promotions. To be barraged by extraneous promotions when one is already paying a lot is--well, rather discouraging.
Date published: 2021-05-12
Rated 5 out of 5 by from EASY TO USE very easy to use, have used for many years have had no problems
Date published: 2021-05-12
Rated 5 out of 5 by from Used Turbo tax for YEARS I have used TT for home for decades. I find it easy to work with.
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX GREAT!! IT WAS REALY HELPFUL GOT FOCUS ON WHAT I NEED IT TO FILE
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is reliable Has everything I need. I like to have the CD. Makes my taxes EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax looks like some sketchy site now The Intuit login looks ugly, loads slowly, and made me check whether I was actually on a legitimate business site. After uploading an incorrect or duplicate file, I couldn't remove it. Responding to a notification on my phone that I got a response from my tax advisor meant going into a web browser on my phone, and re-logging in, every single time I wanted to talk to my advisor. I've considered filing with another company for next year, but having the advisor was great, and he did an incredible job responding to my questions/issues.
Date published: 2021-05-12
Rated 5 out of 5 by from so easy so easy and so fast. I really enjoyed this website.
Date published: 2021-05-12
Rated 5 out of 5 by from Saved me so much money and headache! I tried to do my taxes on my own and it looked like I would owe around $1200 which was upsetting because I was anticipating owing about $5-600. Well, about 45 minutes spent on Turbo Tax and the total owed came to $250! Such a huge relief and since my now ex husband has been doing our taxes for the last 10 years, I was feeling so lost and TT made it so easy and stress free-- on top of that, it was FREE! I will definitely be using TT from now on-- so much cheaper than going to an accountant!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great service! I have never fully filed with Turbo Tax. I purchased the system back in 2018 and never used it until this year. At first I was apprehensive spoke with two reps the made me feel like I was just a number. So when I finally decided to just have someone file for me, I was relieved to meet Ms. Jelisa. She was kind, she smiled on the phone and gave me the impression that she was HTH- here to help! I not only felt confident that she was helping me at all points but I learned along the way new methods of preparation and that tax season is “All Year"
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo tax was great and when I did something stupid I called and your representative called me right back. She was very helpful and then I was back on my way completing my taxes on your service.
Date published: 2021-05-12
Rated 4 out of 5 by from Very good overall. But... Glitch with W-2 box 6 was rather annoying--mostly because I had to find the solution on google (rather than from turbo-tax itself). But even more annoying was the steady but inexorable escalation of fees & promotions--particularly the promotions. To be barraged by extraneous promotions when one is already paying a lot is--well, rather discouraging.
Date published: 2021-05-12
Rated 5 out of 5 by from EASY TO USE very easy to use, have used for many years have had no problems
Date published: 2021-05-12
Rated 5 out of 5 by from Used Turbo tax for YEARS I have used TT for home for decades. I find it easy to work with.
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX GREAT!! IT WAS REALY HELPFUL GOT FOCUS ON WHAT I NEED IT TO FILE
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is reliable Has everything I need. I like to have the CD. Makes my taxes EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax looks like some sketchy site now The Intuit login looks ugly, loads slowly, and made me check whether I was actually on a legitimate business site. After uploading an incorrect or duplicate file, I couldn't remove it. Responding to a notification on my phone that I got a response from my tax advisor meant going into a web browser on my phone, and re-logging in, every single time I wanted to talk to my advisor. I've considered filing with another company for next year, but having the advisor was great, and he did an incredible job responding to my questions/issues.
Date published: 2021-05-12
Rated 5 out of 5 by from so easy so easy and so fast. I really enjoyed this website.
Date published: 2021-05-12
Rated 5 out of 5 by from Saved me so much money and headache! I tried to do my taxes on my own and it looked like I would owe around $1200 which was upsetting because I was anticipating owing about $5-600. Well, about 45 minutes spent on Turbo Tax and the total owed came to $250! Such a huge relief and since my now ex husband has been doing our taxes for the last 10 years, I was feeling so lost and TT made it so easy and stress free-- on top of that, it was FREE! I will definitely be using TT from now on-- so much cheaper than going to an accountant!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1591