TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy This was the fastest I've ever filed our taxes! TurboTax made it easy and didn't make me answer questions that didn't apply.
Date published: 2021-05-10
Rated 3 out of 5 by from no logic can not go back . can not make mistake the program assume numbers if you did not fill it not getting better
Date published: 2021-05-10
Rated 4 out of 5 by from good and convenient it was good up until I was not able to transmit the returns due to needing an update
Date published: 2021-05-10
Rated 3 out of 5 by from Can't handle frequent stocks and options traders I've noticed that it's not good at handling day trader accounts. Also its upload connections with E*trade and Citibank don't work. These things should be seem less but I almost miss the days when you can download excel files and upload to Turbotax. Also crashed on me 2-3 times and I almost gave up then it came back to life. I hope some smart people are working on making this better.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is great and simple it was very simple and clear and when I needed a little extra information they were able to solve my doubts in the chat
Date published: 2021-05-10
Rated 2 out of 5 by from Continues to make mistakes! Several issues. Downloaded state income tax deducted with decimal place off by 2 places - so, I was going to get a few 100k refund and TT did not flag it, sait 100% accurate, low audit probability. Also the process of entering IRS PIN is buried. last year IRS rejected our TT filed return as this was missing, never prompted, never entered. Did not prompt when W-2 did not pull a certain state income. Always review downloaded W-2 manually
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax found some new deductions for me! Overall I have used this software for many years, and I am satisfied with the end result as well as the explanations I get along the way for my know personal knowledge. I would give it 5 stars if they included a schedule C as part of their free version.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is efficient I've been using TurboTax for years, I can not even imagine doing my taxes without it. The program is easy to use, and filling in the information is straightforward, TurboTax guides you through with many questions and prompts about the specific tax situations. Highly recommended for tax novices.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesom Tool I have been using TT for more than 15 years now. It has matured the right way. I tried switching over to other options but none really worked for me. I still see some of the features can be improvised but those are nice to have improvements.
Date published: 2021-05-10
Rated 5 out of 5 by from VERY EASY TO USE NO ISSUES WORKED GREAT, I HAVE USED IT NOW FOR MANY YEARS.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy This was the fastest I've ever filed our taxes! TurboTax made it easy and didn't make me answer questions that didn't apply.
Date published: 2021-05-10
Rated 3 out of 5 by from no logic can not go back . can not make mistake the program assume numbers if you did not fill it not getting better
Date published: 2021-05-10
Rated 4 out of 5 by from good and convenient it was good up until I was not able to transmit the returns due to needing an update
Date published: 2021-05-10
Rated 3 out of 5 by from Can't handle frequent stocks and options traders I've noticed that it's not good at handling day trader accounts. Also its upload connections with E*trade and Citibank don't work. These things should be seem less but I almost miss the days when you can download excel files and upload to Turbotax. Also crashed on me 2-3 times and I almost gave up then it came back to life. I hope some smart people are working on making this better.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is great and simple it was very simple and clear and when I needed a little extra information they were able to solve my doubts in the chat
Date published: 2021-05-10
Rated 2 out of 5 by from Continues to make mistakes! Several issues. Downloaded state income tax deducted with decimal place off by 2 places - so, I was going to get a few 100k refund and TT did not flag it, sait 100% accurate, low audit probability. Also the process of entering IRS PIN is buried. last year IRS rejected our TT filed return as this was missing, never prompted, never entered. Did not prompt when W-2 did not pull a certain state income. Always review downloaded W-2 manually
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax found some new deductions for me! Overall I have used this software for many years, and I am satisfied with the end result as well as the explanations I get along the way for my know personal knowledge. I would give it 5 stars if they included a schedule C as part of their free version.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is efficient I've been using TurboTax for years, I can not even imagine doing my taxes without it. The program is easy to use, and filling in the information is straightforward, TurboTax guides you through with many questions and prompts about the specific tax situations. Highly recommended for tax novices.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesom Tool I have been using TT for more than 15 years now. It has matured the right way. I tried switching over to other options but none really worked for me. I still see some of the features can be improvised but those are nice to have improvements.
Date published: 2021-05-10
Rated 5 out of 5 by from VERY EASY TO USE NO ISSUES WORKED GREAT, I HAVE USED IT NOW FOR MANY YEARS.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1589