TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TURBO TAX EXPERIENCE Very smooth and easy, it walked me through the whole process
Date published: 2021-10-15
Rated 4 out of 5 by from Cost-effective My 2020 taxes were very tricky. I was glad to have live experts to consult.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome!!! I found the process is easy to follow and understand. Very relieved to have used it.
Date published: 2021-10-15
Rated 4 out of 5 by from Still not fun, but makes the job manageable... Was "all done" but then in review found some numbers on the forms that didn't make sense. (I mostly use the step by step but then look over the forms at the end--been doing our own taxes for 50 years.) Had the devil's own time finding the sources. One I never did figure out but made sure it didn't affect the bottom line; the other I traced back to overpayment of Medicare tax, saved us $27 I never would have thought of looking at/for. So Turbo doing stuff I can't follow has its good and bad sides. I do credit Turbo with saving our marriage (now 51 years), with the ability to change and recalculate as my husband brought me yet another piece of newly discovered paper...
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo Tax Is Thorough I had an opportunity to use the live support and it was very accurate and to the point.
Date published: 2021-10-15
Rated 4 out of 5 by from Essentially easy though very frustrating at times. TT is probably the best program you will find, as I have been using it since 2008 and obviously have been satisfied with it for 13 years. Your phone Agents are absolutely the greatest part of TT. The Community is also very responsive and helpful. Some of the features can be confusing at times, but are easily explained with a call to a live Agent.
Date published: 2021-10-15
Rated 5 out of 5 by from Very thorough and easy Helpful and easy, but required access to some forms I did not have.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo is Awesp,e The representative that help me was exceptional. She was patient and helped guide me through this process.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax is awesome did great job directing me though doing my income taxes
Date published: 2021-10-15
Rated 3 out of 5 by from Product may have issue, expert is helpful TT keeps ignoring mortgage interest, forces me to take standard deduction, took hours trying to solve the problem; Issue solved only after phone call to an expert, who uses the forms display mode to figure out the problem. The expert is really skilled and helpful.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX EXPERIENCE Very smooth and easy, it walked me through the whole process
Date published: 2021-10-15
Rated 4 out of 5 by from Cost-effective My 2020 taxes were very tricky. I was glad to have live experts to consult.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome!!! I found the process is easy to follow and understand. Very relieved to have used it.
Date published: 2021-10-15
Rated 4 out of 5 by from Still not fun, but makes the job manageable... Was "all done" but then in review found some numbers on the forms that didn't make sense. (I mostly use the step by step but then look over the forms at the end--been doing our own taxes for 50 years.) Had the devil's own time finding the sources. One I never did figure out but made sure it didn't affect the bottom line; the other I traced back to overpayment of Medicare tax, saved us $27 I never would have thought of looking at/for. So Turbo doing stuff I can't follow has its good and bad sides. I do credit Turbo with saving our marriage (now 51 years), with the ability to change and recalculate as my husband brought me yet another piece of newly discovered paper...
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo Tax Is Thorough I had an opportunity to use the live support and it was very accurate and to the point.
Date published: 2021-10-15
Rated 4 out of 5 by from Essentially easy though very frustrating at times. TT is probably the best program you will find, as I have been using it since 2008 and obviously have been satisfied with it for 13 years. Your phone Agents are absolutely the greatest part of TT. The Community is also very responsive and helpful. Some of the features can be confusing at times, but are easily explained with a call to a live Agent.
Date published: 2021-10-15
Rated 5 out of 5 by from Very thorough and easy Helpful and easy, but required access to some forms I did not have.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo is Awesp,e The representative that help me was exceptional. She was patient and helped guide me through this process.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax is awesome did great job directing me though doing my income taxes
Date published: 2021-10-15
Rated 3 out of 5 by from Product may have issue, expert is helpful TT keeps ignoring mortgage interest, forces me to take standard deduction, took hours trying to solve the problem; Issue solved only after phone call to an expert, who uses the forms display mode to figure out the problem. The expert is really skilled and helpful.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1586