TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love Turbotax I have been using TurboTax for several years filing my own returns. Never had an issue. Intuit makes it so user friendly and the process goes through all areas needed that I dont miss anything
Date published: 2021-05-17
Rated 5 out of 5 by from YOU JUST CAN'T BEAT TURBOTAX! TurboTax handled every aspect of our return perfectly. The step-by-step Q&A made sure I didn't miss anything, and populating this year's return with key information from last year's return saved tons of re-keying. The information I looked up was clearly worded, and I could actually understand it because it wasn't written in "taxpertise." The most useful software on my PC. I'm staying with TurboTax!
Date published: 2021-05-17
Rated 3 out of 5 by from overpriced and last time i will use your product way overpriced product and will not use product again
Date published: 2021-05-17
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR YEARS AND LIKE IT I have used it for my personal and my business and it has met my expection.
Date published: 2021-05-17
Rated 4 out of 5 by from Very Nice System I thought the program was user friendly in most areas. I would have like more explanations on certain documents that I have that did not come up on the software program. I was not sure if it should be added. I did do a search but it did not take me to those documents. Just perplexed but happy to be able to save money.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome smooth easy support smooth easy support smooth easy
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use. I have been using TurboTax for many years. It is very user friendly. Having someone there to answer questions is a plus.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Experience! The System was very easy and helpful throughout the process. Offered help in each category which was great!
Date published: 2021-05-17
Rated 2 out of 5 by from Not helpful I used the chat service to get tax advice through the Premium service. The "advisor" had me download a service that enabled him to see my screen. He was unable to answer my questions and I had to look up the answers on the IRS website. When I finally finished, the system would not let me complete filing based on advice I had gotten from the chat service. Again, I had to research the issue on my own. When I went to pay TurboTax, the system offered to take the fee out of my refund, with a $40 processing fee! Absurd! I will be using a tax professional in the future. I was forced to pay $140 and got absolutely no tax assistance.
Date published: 2021-05-17
Rated 3 out of 5 by from Got the job done I was not very happy about the price this year 2020 tax filing year..
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbotax I have been using TurboTax for several years filing my own returns. Never had an issue. Intuit makes it so user friendly and the process goes through all areas needed that I dont miss anything
Date published: 2021-05-17
Rated 5 out of 5 by from YOU JUST CAN'T BEAT TURBOTAX! TurboTax handled every aspect of our return perfectly. The step-by-step Q&A made sure I didn't miss anything, and populating this year's return with key information from last year's return saved tons of re-keying. The information I looked up was clearly worded, and I could actually understand it because it wasn't written in "taxpertise." The most useful software on my PC. I'm staying with TurboTax!
Date published: 2021-05-17
Rated 3 out of 5 by from overpriced and last time i will use your product way overpriced product and will not use product again
Date published: 2021-05-17
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR YEARS AND LIKE IT I have used it for my personal and my business and it has met my expection.
Date published: 2021-05-17
Rated 4 out of 5 by from Very Nice System I thought the program was user friendly in most areas. I would have like more explanations on certain documents that I have that did not come up on the software program. I was not sure if it should be added. I did do a search but it did not take me to those documents. Just perplexed but happy to be able to save money.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome smooth easy support smooth easy support smooth easy
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use. I have been using TurboTax for many years. It is very user friendly. Having someone there to answer questions is a plus.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Experience! The System was very easy and helpful throughout the process. Offered help in each category which was great!
Date published: 2021-05-17
Rated 2 out of 5 by from Not helpful I used the chat service to get tax advice through the Premium service. The "advisor" had me download a service that enabled him to see my screen. He was unable to answer my questions and I had to look up the answers on the IRS website. When I finally finished, the system would not let me complete filing based on advice I had gotten from the chat service. Again, I had to research the issue on my own. When I went to pay TurboTax, the system offered to take the fee out of my refund, with a $40 processing fee! Absurd! I will be using a tax professional in the future. I was forced to pay $140 and got absolutely no tax assistance.
Date published: 2021-05-17
Rated 3 out of 5 by from Got the job done I was not very happy about the price this year 2020 tax filing year..
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1583