TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Monopoly power shows how little you invested... Been a TT user for over a decade and this year's version continues to disappoint just a bit more than last years version. It's pretty evident that the monopoly power Intuit enjoys leads to them investing very little to making the experience helpful and better for the preparer/filer. Sentences are more vague and less helpful in describing what is needed - i think direct access to IRS's Pub 17 language is more useful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use and follow! It was very easy to understand or an explanation given to select appropriate status.
Date published: 2022-04-17
Rated 5 out of 5 by from Long time user I've been a professional tax preparer & I love Turbo Tax
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is decent Quick with an easy format. I was able to complete my taxes with ease
Date published: 2022-04-17
Rated 5 out of 5 by from Really like Turbo Tax Filling tax forms is easy and the fact that you can do both at the same is great
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax! I love being able to do my own taxes in my own home! It's easy and thorough! Turbo Tax is a wonderful tool to make tax time a lot less stressful!
Date published: 2022-04-17
Rated 5 out of 5 by from Dependable, Reliable TurboTax TurboTax is an awesome resource to aid in filing taxes. I tell everyone who will listen that they should use this online product. It is reliable and dependable. The continuous updated information and suggested reviews along the way are not only helpful but they also instill confidence in the taxpayer.
Date published: 2022-04-17
Rated 5 out of 5 by from Glad I used Turbo Tax Using Turbo Tax was not much more difficult than filling out the organizer for my tax preparer. I did find a bug in the MN return but was able to report to report it to Customer Service easily and there was a workaround.
Date published: 2022-04-17
Rated 4 out of 5 by from Frustrated Too many interrupting windows trying to get me to upgrade..also asked a general question thru the chat & they kept asking me to verify who I was..general questions/answers do not contain personal info, so seemed irrelevant to keep asking me to verify..it was a waste of time & I had to go back to find the answer myself! I’m usually very pleased with this service but it was a frustrating experience this year!
Date published: 2022-04-17
Rated 5 out of 5 by from easiest way to file i hate taxes cuz it all goes to student loans. I had three years when i didnt even file. I had to call irs and make sure they knew I would correct this and start doing the right thing
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Monopoly power shows how little you invested... Been a TT user for over a decade and this year's version continues to disappoint just a bit more than last years version. It's pretty evident that the monopoly power Intuit enjoys leads to them investing very little to making the experience helpful and better for the preparer/filer. Sentences are more vague and less helpful in describing what is needed - i think direct access to IRS's Pub 17 language is more useful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use and follow! It was very easy to understand or an explanation given to select appropriate status.
Date published: 2022-04-17
Rated 5 out of 5 by from Long time user I've been a professional tax preparer & I love Turbo Tax
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is decent Quick with an easy format. I was able to complete my taxes with ease
Date published: 2022-04-17
Rated 5 out of 5 by from Really like Turbo Tax Filling tax forms is easy and the fact that you can do both at the same is great
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax! I love being able to do my own taxes in my own home! It's easy and thorough! Turbo Tax is a wonderful tool to make tax time a lot less stressful!
Date published: 2022-04-17
Rated 5 out of 5 by from Dependable, Reliable TurboTax TurboTax is an awesome resource to aid in filing taxes. I tell everyone who will listen that they should use this online product. It is reliable and dependable. The continuous updated information and suggested reviews along the way are not only helpful but they also instill confidence in the taxpayer.
Date published: 2022-04-17
Rated 5 out of 5 by from Glad I used Turbo Tax Using Turbo Tax was not much more difficult than filling out the organizer for my tax preparer. I did find a bug in the MN return but was able to report to report it to Customer Service easily and there was a workaround.
Date published: 2022-04-17
Rated 4 out of 5 by from Frustrated Too many interrupting windows trying to get me to upgrade..also asked a general question thru the chat & they kept asking me to verify who I was..general questions/answers do not contain personal info, so seemed irrelevant to keep asking me to verify..it was a waste of time & I had to go back to find the answer myself! I’m usually very pleased with this service but it was a frustrating experience this year!
Date published: 2022-04-17
Rated 5 out of 5 by from easiest way to file i hate taxes cuz it all goes to student loans. I had three years when i didnt even file. I had to call irs and make sure they knew I would correct this and start doing the right thing
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1583