TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is good, but it needs some improvement All went well until I tried to upload the signed and scanned Form 8453-FE. My signature didn't appear in the e-file preview, so I tried attaching is again and again...After consulting the HELP screen, I learned the signed copy doesn't appear in the e-file preview. You could have at least told me that in advance, since it's a documented problem. Please FIX this!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great TurboTax worked for me. I highly recommend TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Use it every year Great service and easy to use!! Outstanding internet service
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is pretty good Used the Live Tax expert and that was helpful. Taxes are stressful
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME SUPPORT STAFF Big help from Lorie and even help and learn a lot on using turbo tax next time. Thank you so much!i
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax wouldn't let me file for free.$98 I need I like turbo tax but I usually file for free not sure why I had to pay. File for free never showed when I filed . So I feel as if I was forced to pay. I could use my $98.00. Times are hard.
Date published: 2022-04-17
Rated 4 out of 5 by from Goo A bit more self help would be appreciated. A bit of improvement
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Tool. Easy to follow the steps and very helpful. Save time and money. Learned a lot about taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is great Easy to use but no longer free for a basic return,but my refund is great!
Date published: 2022-04-17
Rated 5 out of 5 by from CABReview2021 Tubo tax included the mortgage hazard Insurance from 1098 statement.in the 2021 Mortgage Interest total, so it was confusing. The amounts between 2020 and 2021 were double on Turbo tax, though mortgage interest decreased in 2021 from 2020. Also, Box 14 of my W-2 included a line item for total donations to charities deducted through payroll. When I itemized deductions in Turbo, I wasn't sure whether the additional contributions made to the same charities should be listed separately or "in addition to" Box 14 of W-2. Will you add the total from Box 14 to the Deductions section of Turbo up front so that we know that the amounts to add there will be "in addition to" the donations already deducted from the paycheck? Only after I printed the tax statement was I able to figure it out. I had to edit before filing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1579
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good, but it needs some improvement All went well until I tried to upload the signed and scanned Form 8453-FE. My signature didn't appear in the e-file preview, so I tried attaching is again and again...After consulting the HELP screen, I learned the signed copy doesn't appear in the e-file preview. You could have at least told me that in advance, since it's a documented problem. Please FIX this!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great TurboTax worked for me. I highly recommend TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Use it every year Great service and easy to use!! Outstanding internet service
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is pretty good Used the Live Tax expert and that was helpful. Taxes are stressful
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME SUPPORT STAFF Big help from Lorie and even help and learn a lot on using turbo tax next time. Thank you so much!i
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax wouldn't let me file for free.$98 I need I like turbo tax but I usually file for free not sure why I had to pay. File for free never showed when I filed . So I feel as if I was forced to pay. I could use my $98.00. Times are hard.
Date published: 2022-04-17
Rated 4 out of 5 by from Goo A bit more self help would be appreciated. A bit of improvement
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Tool. Easy to follow the steps and very helpful. Save time and money. Learned a lot about taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is great Easy to use but no longer free for a basic return,but my refund is great!
Date published: 2022-04-17
Rated 5 out of 5 by from CABReview2021 Tubo tax included the mortgage hazard Insurance from 1098 statement.in the 2021 Mortgage Interest total, so it was confusing. The amounts between 2020 and 2021 were double on Turbo tax, though mortgage interest decreased in 2021 from 2020. Also, Box 14 of my W-2 included a line item for total donations to charities deducted through payroll. When I itemized deductions in Turbo, I wasn't sure whether the additional contributions made to the same charities should be listed separately or "in addition to" Box 14 of W-2. Will you add the total from Box 14 to the Deductions section of Turbo up front so that we know that the amounts to add there will be "in addition to" the donations already deducted from the paycheck? Only after I printed the tax statement was I able to figure it out. I had to edit before filing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1579