TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is the best I’ve used turbo tax for 7 or more years and they are awesome
Date published: 2021-02-24
Rated 2 out of 5 by from Ehh....Too many charges I like Turbo Tax however I don't like paying $40 for a state return (which should include the efile charge) and then get charged another $20 to efile the state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Great was to do taxes...15th year doing this way Total time including document collection less that 5 hours. This includes 7 streams of retirement income plus brokerage statements. Importing is great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Engaged with operator was helpful. Simple an easy.
Date published: 2021-02-24
Rated 4 out of 5 by from 5 Years Simple to use , Get through my taxes quick and get my return in a few weeks every time.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Job! I liked how easy it was to import my tax information to Turbo. They take you through every step and double-check your info before processing. I will definitely use it again and recommend it!
Date published: 2021-02-24
Rated 5 out of 5 by from Free is great! Simple, easy to complete, and fast! My parents convinced me to try TT and it is awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome and Easy Easy to follow steps, great at rechecking your info!
Date published: 2021-02-24
Rated 5 out of 5 by from Quick efficient and easy Great service to get a chore done the right way and legally too. Thank You TurboTax!!
Date published: 2021-02-24
Rated 4 out of 5 by from 2020 problem in Turbotax design and workflow. Smart Worksheet for 1040/1040SR worksheet. Heading "Deferral for Certain Schedule H or SE Filers Smart Worksheet", Line 11 "Enter the amount to report on Schedule 3 line 12e. Here the Turbotax program EXPECTS an amount when an H or SE filer may need or want one. I tried zero, 1 and -1 and the Turbotax Review bounced all of those in a way that implied that there was an error when an empty field was the only was to override or get past any number. Sloppy programming from my perspective. To establish applicability Turbotax should first ask if the H or SE filer has any W-2 wage employees; if not Line 11 is meaningless. If so then Turbotax should describe Line 11 in detail but Line 11 is missing from Help. This deferral is new for 2020 and Turbotax should have handled better. I googled this issue and found other similar hits and opinions. BTW: The profile below this box is much too nosy for a world where such info should be protected in every imaginable way. Nothing I detailed above changes when I divulge private info. And the "Nickname" field doesn't say to use a nickname that's never been used here before. Has Turbotax dropped the salary for it's programmers?
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is the best I’ve used turbo tax for 7 or more years and they are awesome
Date published: 2021-02-24
Rated 2 out of 5 by from Ehh....Too many charges I like Turbo Tax however I don't like paying $40 for a state return (which should include the efile charge) and then get charged another $20 to efile the state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Great was to do taxes...15th year doing this way Total time including document collection less that 5 hours. This includes 7 streams of retirement income plus brokerage statements. Importing is great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Engaged with operator was helpful. Simple an easy.
Date published: 2021-02-24
Rated 4 out of 5 by from 5 Years Simple to use , Get through my taxes quick and get my return in a few weeks every time.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Job! I liked how easy it was to import my tax information to Turbo. They take you through every step and double-check your info before processing. I will definitely use it again and recommend it!
Date published: 2021-02-24
Rated 5 out of 5 by from Free is great! Simple, easy to complete, and fast! My parents convinced me to try TT and it is awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome and Easy Easy to follow steps, great at rechecking your info!
Date published: 2021-02-24
Rated 5 out of 5 by from Quick efficient and easy Great service to get a chore done the right way and legally too. Thank You TurboTax!!
Date published: 2021-02-24
Rated 4 out of 5 by from 2020 problem in Turbotax design and workflow. Smart Worksheet for 1040/1040SR worksheet. Heading "Deferral for Certain Schedule H or SE Filers Smart Worksheet", Line 11 "Enter the amount to report on Schedule 3 line 12e. Here the Turbotax program EXPECTS an amount when an H or SE filer may need or want one. I tried zero, 1 and -1 and the Turbotax Review bounced all of those in a way that implied that there was an error when an empty field was the only was to override or get past any number. Sloppy programming from my perspective. To establish applicability Turbotax should first ask if the H or SE filer has any W-2 wage employees; if not Line 11 is meaningless. If so then Turbotax should describe Line 11 in detail but Line 11 is missing from Help. This deferral is new for 2020 and Turbotax should have handled better. I googled this issue and found other similar hits and opinions. BTW: The profile below this box is much too nosy for a world where such info should be protected in every imaginable way. Nothing I detailed above changes when I divulge private info. And the "Nickname" field doesn't say to use a nickname that's never been used here before. Has Turbotax dropped the salary for it's programmers?
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1560