TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thank you Thanks for making this a simple process. The least stressful method for preparing and filing ever.
Date published: 2022-04-17
Rated 5 out of 5 by from Time Saver Great time saver. Easy to use. Good information provided.
Date published: 2022-04-17
Rated 3 out of 5 by from No the greatest Is easy to file .But doesn’t give me many choices to get more money in my refund.And pricey.Took a little of money that I got in fees.And I still owing money
Date published: 2022-04-17
Rated 5 out of 5 by from love Turbo Tax Easy to use and they give you options on ways to file. Very helpful tips on where to find information
Date published: 2022-04-17
Rated 5 out of 5 by from its ok there great they just need to knock down there prices
Date published: 2022-04-17
Rated 1 out of 5 by from Deceptive pricing Pushes the unnecessary and more expensive products many times throughout the filing process. Accidentally click wrong box once, and it is nearly impossible to find where the option is to switch back to the cheaper available version. Additionally I do not feel they adequately disclosed the fact that there are additional fees for paying using your refund.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is invaluable helpful, 3rd year using it. It simplifies the process and makes sure the return is completed accurately.
Date published: 2022-04-17
Rated 5 out of 5 by from Good process on taxes The filing of taxes is as good as it always is with turbotax
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use Very easy to navigate the site, the live help is available when needed.
Date published: 2022-04-17
Rated 3 out of 5 by from I want to fill in the actual tax forms Cannot interact with the actual forms and worksheets. Using the ACTUAL forms would make it easier to divide up income between states. Edit capital assets. Need to see the forms while creating the taxes to get an overview of what was imported. In the review, it takes you to the forms to shows errors but can't edit the actual forms to correct errors nor does it take you to where in the TurboTax interface those errors exist. Frustrating. Estimated Tax Vouchers were inaccurate. Includes lifetime events that obviously won't be part of next year. After decades as a Turbotax user, I will be looking for a new Tax Prep Program next year.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Thanks for making this a simple process. The least stressful method for preparing and filing ever.
Date published: 2022-04-17
Rated 5 out of 5 by from Time Saver Great time saver. Easy to use. Good information provided.
Date published: 2022-04-17
Rated 3 out of 5 by from No the greatest Is easy to file .But doesn’t give me many choices to get more money in my refund.And pricey.Took a little of money that I got in fees.And I still owing money
Date published: 2022-04-17
Rated 5 out of 5 by from love Turbo Tax Easy to use and they give you options on ways to file. Very helpful tips on where to find information
Date published: 2022-04-17
Rated 5 out of 5 by from its ok there great they just need to knock down there prices
Date published: 2022-04-17
Rated 1 out of 5 by from Deceptive pricing Pushes the unnecessary and more expensive products many times throughout the filing process. Accidentally click wrong box once, and it is nearly impossible to find where the option is to switch back to the cheaper available version. Additionally I do not feel they adequately disclosed the fact that there are additional fees for paying using your refund.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is invaluable helpful, 3rd year using it. It simplifies the process and makes sure the return is completed accurately.
Date published: 2022-04-17
Rated 5 out of 5 by from Good process on taxes The filing of taxes is as good as it always is with turbotax
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use Very easy to navigate the site, the live help is available when needed.
Date published: 2022-04-17
Rated 3 out of 5 by from I want to fill in the actual tax forms Cannot interact with the actual forms and worksheets. Using the ACTUAL forms would make it easier to divide up income between states. Edit capital assets. Need to see the forms while creating the taxes to get an overview of what was imported. In the review, it takes you to the forms to shows errors but can't edit the actual forms to correct errors nor does it take you to where in the TurboTax interface those errors exist. Frustrating. Estimated Tax Vouchers were inaccurate. Includes lifetime events that obviously won't be part of next year. After decades as a Turbotax user, I will be looking for a new Tax Prep Program next year.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1545