TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from getting too expensive I have used Turbotax for many years because it was more economical than taking it somewhere to have it done. This tide seems to be turning and I may start using a local service.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is second to none! I have been a Turbo Tax customer for many, many years and I have come to rely on Turbo Tax for my tax preparation and final submission to the IRS year after year. As long as Turbo Tax continues to do what it is doing, I will continue to do what I am doing in using Turbo Tax!
Date published: 2022-04-14
Rated 2 out of 5 by from longest day ever BOUGHT 2 CD'S BECAUSE I WAS TOLD I NEEDED DELUXE AND A BUSINESS. ONE WAS FINE BUT COULD NOT GET BUSINESS TO RUN. GOT HELP FROM TURBO TAX HELP DESK. 2 HOURS LATER I FINALLY COULD GET STARTED. NO PROMPT FOR STATE TAXES PRINTING. HAD TO GO BACK. INSURANCE LISTED IN 2 PLACES. I WILL BE PREPARED NEXT TIME FOR ISSUES COMING UP.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax wii keep on being my choice It was so easy to follow and understand. Very helpful
Date published: 2022-04-14
Rated 5 out of 5 by from very satisfied so far, i have had a great experience with turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax gives me piece of mind My tax returns are fairly simple but I hate trying to do them myself & figuring out the legal lingo the tax folks use. TurboTax actually makes it more comfortable.
Date published: 2022-04-14
Rated 3 out of 5 by from Simple was never so hard I wish I would have taken screen shots of the offending screens, but many times you can't because you are taken to the forms printing menu. Why can't you resume your work from the same screen you saved your TurboTax work? As for a rating of the user experience: D-
Date published: 2022-04-14
Rated 1 out of 5 by from to freaking expensive the cost to complete my taxes almost negated my return.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I have been using Turbo Tax for years and it has always been quick and easy to use. This year I had an issue with loading the program on my computer but received excellent service from an Intuit IT representative named Lorraine who, with great patience, walked me through the issue I was having!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbotax sucks Charged me $54 because I had $1 in foreign tax. Should have been a free return.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from getting too expensive I have used Turbotax for many years because it was more economical than taking it somewhere to have it done. This tide seems to be turning and I may start using a local service.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is second to none! I have been a Turbo Tax customer for many, many years and I have come to rely on Turbo Tax for my tax preparation and final submission to the IRS year after year. As long as Turbo Tax continues to do what it is doing, I will continue to do what I am doing in using Turbo Tax!
Date published: 2022-04-14
Rated 2 out of 5 by from longest day ever BOUGHT 2 CD'S BECAUSE I WAS TOLD I NEEDED DELUXE AND A BUSINESS. ONE WAS FINE BUT COULD NOT GET BUSINESS TO RUN. GOT HELP FROM TURBO TAX HELP DESK. 2 HOURS LATER I FINALLY COULD GET STARTED. NO PROMPT FOR STATE TAXES PRINTING. HAD TO GO BACK. INSURANCE LISTED IN 2 PLACES. I WILL BE PREPARED NEXT TIME FOR ISSUES COMING UP.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax wii keep on being my choice It was so easy to follow and understand. Very helpful
Date published: 2022-04-14
Rated 5 out of 5 by from very satisfied so far, i have had a great experience with turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax gives me piece of mind My tax returns are fairly simple but I hate trying to do them myself & figuring out the legal lingo the tax folks use. TurboTax actually makes it more comfortable.
Date published: 2022-04-14
Rated 3 out of 5 by from Simple was never so hard I wish I would have taken screen shots of the offending screens, but many times you can't because you are taken to the forms printing menu. Why can't you resume your work from the same screen you saved your TurboTax work? As for a rating of the user experience: D-
Date published: 2022-04-14
Rated 1 out of 5 by from to freaking expensive the cost to complete my taxes almost negated my return.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I have been using Turbo Tax for years and it has always been quick and easy to use. This year I had an issue with loading the program on my computer but received excellent service from an Intuit IT representative named Lorraine who, with great patience, walked me through the issue I was having!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbotax sucks Charged me $54 because I had $1 in foreign tax. Should have been a free return.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1521